Using your Chromebook in guest mode can help determine if your accounts responsible for the keyboard malfunction. Press and hold the Esc key and refresh (F3) key and then press the power button to turn on the Chromebook. This compact and lightweight 11.6 inch Chromebook is powered by an Intel Celeron N4020 processor, and gives you the freedom of up to 13 hours battery life. Your keyboards likely damaged if the issue persists after trying these fixes. Welcome to Help Desk Geek- a blog full of tech tips from trusted tech experts. What fixed it for me was pressing 1 and 2 keys together several times (like 5 to 10 times). 10 Fixes to Try, Restore your Chromebook to factory default, Restart the Explorer.exe Process Correctly in Windows, How to Show Negative Numbers as Red in Excel, Why Dwm.exe Causes High CPU Usage and How To Fix It, 5 Best Ways to Fix Operation Failed With Error 0x0000011B in Windows, 6 Ways to Fix VirtualBox Result Code: E_FAIL (0x80004005) Error in Windows, Top 3 Ways to Fix No Space Left on Device Error in Linux, How to Fix the Emergency Calls Only Error on Android, How to Fix Could Not Create the Java Virtual Machine Error, FIX: Your Device Isnt Compatible with This Version on Android, How to Migrate Windows 10 to a New Hard Drive, 9 Best Cable Modems for Stable and Faster Internet, How to Insert Superscript and Subscript in Microsoft Word, How to Use Find and Replace in Google Sheets, Discord Search Not Working? The Logitech K780 is a premium keyboard designed to handle multiple devices simultaneously, including tablets and phones, with a built-in holder. Letter keys on keyboard don't work. cable.Do not use any force - often you have to unlock such cables by Shut it down completely. 1111222233334444555566667777888899990000 Number pad off (keypad) Select the system tray from the bottom-right corner of the Shelf and click on the Power icon to shut down the system. My mums laptop is having a problem and a lot of her keys arent working. Over the last couple of years, we bought roughly 1000 Chromebook 311 R721T laptops. You can avoid the powerwash and just press the refresh key and the power button, and then power back on again. Then press and hold the Ctrl, Alt, Shift, and R keys. I think I know why it's happend but I didn't fully sucsseed the solve, only partial. I searched using the words number keys except 5 and 6 not working to find the numerous replies not computer model specific. keyboard internally to the mainboard is loose.If you are OUT OF WARRANTY I am unable to do a reset of the chromebook. They redesigned it eventually with a smooth area for the ribbon cable run. Restore your Chromebook to factory default if the keyboard problem remains persistent. Open the Chromebooks status tray and select. And when I'm talking about an accessory, I'm actually talking about the UPERFECT X Mini . Conquer levels of fire and ice in Fireboy and Watergirl 3! Contact your Chromebook manufacturer or visit a nearby computer technician to have your device checked for hardware damage. The rest of the numbers don't. The on-screen keyboard may make get in the way of some functionality, so here is what you need to do to disable it. Include a link to that post in your request if you are a vendor. Hold the paperclip and reconnect your Chromebooks charger to its AC port. You could also activate and use your Chromebooks on-screen keyboard while you try to fix problems with the physical keyboard. Of course, if your Chromebook doesn't have a backlit keyboard then this keyboard shortcut won't do anything; though helpful, it can't magic LEDs out of thin air! We have a BUNCH of acer c721 chromebooks that just the 5 and 6 keys stop working. Open, save, and delete files numbers in my password to log on to the computer, so I can't get in at all. Please either send a copy of your badge/organization credentials or send an email from your work email (just include your username) to reddit@k12sysadmin.net the account will be reviewed. The opinions expressed on Acer Community are the personal opinions of the authors, not of Acer. You must log in or register to reply here. Since your Chromebooks built-in keyboard isnt working, youll need an external keyboard to perform a factory reset. Five and Six keys not working in Windows 10, No. Note: Unplug external devices and accessories (mouse, monitor, USB drive, etc.) Afterward, run your fingers across the keyboard to release the stuck/jammed keys. =============================================================================================================================, If the keys still do not work, you could use a key remapping utility to make other 'spare' keys act as the numbers 5 & 6, For instance, the key to the left of the number 1 has a couple of symbols on it that I have never used, you could remap ` to 5 and to 6. Your Chromebook can reboot automatically and your keyboard should work. Maybe motherboard? If someone know exacly how to solve it i I will love to hear it Me too, nothing found to resolve the problem. Problems with your Chromebooks operating system can also cause occasional keyboard failures. I did try the hard reset. it worked!!!! I assumed this would hold the folds straight enough so that they would work: One of the first shocks that you may experience when you buy your first Chromebook probably comes when you look at the keyboard. Oslo Albet 4.4 591,550 votes. The Verge guide to Chrome OS and Chromebooks, remap the keys so they fit your preferences, Chromebook 101: how to change your Chrome OS channels and get unreleased features, Chromebook 101: how to customize your Chromebooks desktop. Then they started working. The Touchpad dialog box appears. numbers keypad stopped working after windows 10 update for acer e5-571-35lv, Hp stream laptop: black screen, keyboard not working. These are powerful mini computers that are sitting in our pockets with the right accessory. Some of them it doesn't. When the keyboard is not working on the Chromebook then there can be several technical factors behind the issue. By signing up, I accept the terms of the Acer Privacy Policy. Weird stuff. For example, if you are using a Pixelbook, you may have a couple of extra keys. Select the time in the bottom-right corner of the screen to open the ChromeOS status tray. Maybe try some of the suggestions here: Basically title, my keyboard's number keys dont work, the ones above the QWERTY row, and a driver reinstall from device manager did not work. Help the opposite characters work together to travel across dangerous platforms. Scroll down to the Device section and select Touchpad Settings. Tried power wash, reseat cables etc. Keyboard's number keys not working, driver reinstall did not work. ), did a good amount of research on a corrupt user profile that was fruitless. How to Prevent Callback Phishing Attacks on Your Organization, Organize your writing and documents with this Scrivener 3 deal, https://www.ebay.co.uk/itm/NEW-HP-PAVILION-G4-G6-1000-SERIES-COMPAQ-CQ57-CQ58-KEYBOARD-UK-LAYOUT/301926724813?epid=1728551474&hash=item464c3c34cd:g:o4kAAOSwsO1asPMq. To change how a specific keyboard key works: Important: Depending on your keyboard, you can press the Search key or the Launcher key for some shortcuts. Ah, sorry I read it wrong (must have read it 4 or 5 times too) Only 5 and 6 working is a lot more inconvenient. Your Chromebook is now back to factory default settings. All keys on the on-screen keyboard work as does a USB attached keyboard. on the downside, slows down typing. On every laptop I have over here all the number keys work, regardless of the keyboard lay-out or Linux distro. alternating. We have thousands of articles and guides to help you troubleshoot any issue. Number keys work but alphabet does not? Some keys can get stuck if dirt, debris, liquid, and other tiny particles get into the keyboard. except 5, 6 no other keys work. Hey I have the same issue. Only Numbers 5 and 6 are working, all the other number keys stopped working at the same time. If not, your Chromebook has a hardware fault; contact the manufacturer for a warranty repair if it's less than 1 year old and still under warranty. Try a different cable and clean the keyboard. I have a Inspiron laptop with Vista. Youll learn how to get liquid out of your keyboard and get it working perfectly again. The most common keys to fail were 5,6,t,y. Step 1: Uninstall the Keyboard Drivers Press "Windows Logo" + "X" keys on the keyboard. I treid doing ctrl+win+Alt and also ctrl+alt+Fn keys and doesnt work for me. that same thing is happening to me, with the same keys, how did u fix it. My number keys on the right side of the keyboard is not working.plse tell me how to solve it.? Switch to the previous keyboard language you were using. If you have an international keyboard, go to Settings Device Keyboard View keyboard shortcuts to find keyboard shortcuts for your device. ASUS Chromebook CX1 is made for boosting productivity and having more fun while on the move - all day, every day. I would add that I held the 123 keys together for maybe 5-10 seconds and then they all started working again. Certain keys on the chromebook are not working. This loads the Keyboard Settings overlay. Open the Chromebook Settings by clicking the time in the lower right corner, then selecting Settings. right arrows and left alt working Update June 2nd, 2022, 8:45AM ET: This article was originally published on October 22nd, 2019, and has been updated to account for changes in current Chromebooks. Sodiq has written thousands of tutorials, guides, and explainers over the past 4 years to help people solve problems with Android, iOS, Mac, and Windows devices. User rating, 4. For a better experience, please enable JavaScript in your browser before proceeding. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Use the following steps to reinstall your Chrome OS with a USB Recovery Flash Drive. We will never spam you, unsubscribe at any time. Chromebook plus numeric keys not working except 5 and 6 I just got the CB+ and all the numeric keys except 5 and 6 are nonresponsive. the same exact problem, with only numbers 5 and 6 working. I saw few solutions on the internet, like press Control+Alt+Fn key and press on all the buttons, and it helped me, but the problem come back again after some time. Follow the on-screen steps to sign in with your Google Account, and set up your Chromebook. Press and hold the Power key while still holding the Refresh key. Launcher +Alt+ m, Switch between the keyboard languages you've set. Some troubleshooting solutions in this tutorial require an external keyboard. This simple (if little-known) tip will work backlit keyboards on all Chromebooks that have them, including the Google Pixelbook, Acer Chromebook Spin 13, and the Asus Chromebook Flip C434. Press and hold down SHIFT. Select Restart. Acer Aspire 7741 Laptop Key Replacement. It seems to be a common problem where the numbers 12347890 dont work on the number row, but do work when the numpad is being used. and binge-watching comedy series in his spare time. Both keys work the same. Ctrl + Alt + Comma (,) Switch to the previous user (if applicable) Ctrl + Shift + Space. Did you enjoy this tip? This is a chromebook, not a windows computer. A factory reset will uninstall and delete everything on your Chromebookapps, local files, browser extensions, etc. However, what exactly did this do? Hold both keys down for 10 seconds. He also enjoys reviewing consumer tech products (smartphones, smart home devices, accessories, etc.) Along with the key under the esc key and the dash next to the zero. Enable "Treat top-row keys as function keys". None of the keyboard shortcuts works, we are seeing the same issue i.e. Some of them, a powerwash resolves. What (if you have a Pixelbook) is that strange-looking key between the Ctrl and Alt keys? Thank you. 10 Fixes to Try. Activate Bluetooth on your phone or tablet. As for specs, whats important? If the Esc, Backspace, Ctrl, Search, or Alt keys arent working, ensure the keys are assigned the correct functions. I've done it before with a wired mouse and bluetooth keyboard. The problem is that certain keys on the keyboard are not working. Reconnect the battery and turn on your Chromebook. Is there any solution to it. Change the function of one or. Are there any clues please as to how to resolve? Same issue with 5 and 6. After the application time is over, let the system connect to the wireless network. NOTE: If you need to type in a password to even get into Windows to do the following, make sure you attached an external keyboard first, to get past the password. You need both a mouse and keyboard for it to work, it doesn't work with just one of the two. Cycle between keyboard languages (if applicable) Alt + Shift + M. Open Files app. There isn't a specific way to search for this problem to narrow it down to your particular model and issue, so you cannot call it "a common issue". That doesnt work for me and this problem persists even in the UEFI interface. i'll just discribe the problem in my computer because I don't sure it's the same problem: only my 5 &6 numbers are working properly, but the other ones, including down& Learn about your Chromebook's features by playing the training game. After power wash if still the issue persist, Contact the acer technical support for further assistance. my acer laptop key number nine is not working what should i do ? Operating System: Microsoft Windows 8.1 (32-bit) As the title only number keys working above the letters are 5,6 tried hard re sets driver installs pressed f2 and did a key test and they pass. Open the keyboard Open the keyboard in Settings Open the keyboard in tablet mode Use the keyboard Use accented letters Type text by speaking Apply or turn off personal info suggestions. Keyboard Not Working On Chromebook: Problem Overview. It was sometimes the ribbon cable and other times the keyboard altogether. Response Time: Within 15 Mins Sulekha score: 9. acer chromebook 11 cb3-111-c8ub new. Open Chrome Settings. FYI, just so that anyone else may be having this problem. The most popular method is by pressing the Refresh + Power keys together. I think it's not working. Pry the keycap off the unresponsive switch, hold the keyboard upside down, and blow out the switch using canned air. The numbers all work when using an external keyboard plugged in. Now, open any blank document and try to type from the physical keyboard. http://superuser.com/questions/147747/some-keyboard-keys-not-working-properly, http://www.thewindowsclub.com/reset-keyboard-settings-default-windows, https://social.technet.microsoft.com/Forums/windows/en-US/2f965e8a-d9d3-4c80-b0d7-c6560999ee4c/only-numerics-key-5-and-6-work-and-keyboard?forum=w7itprohardware. Some Chromebook models from Samsung, Acer, Asus, and Lenovo have special hardware reset buttons. This email address has already been registered. Press and hold the Refresh key. Method 10: Reset Chrome Browser Maybe someone knows a microsoft secret key stroke combination to fix the problem. Vendors will NOT be approved unless there is an active post to respond to. This is especially helpful when your screen is frozen. My keyboard is a cheap A4Tech Keyboard. These are the number keys on the top of the keyboard; the numeric keypad works. Our HP G6's do this all the time and I can't wait for them to AUE out. Finally, if you have a Pixelbook, the Assistant key, between the Ctrl and Alt keys on the bottom left of the keyboard, will bring up the Google Assistant. it worked!!!! only 5 and 6 keys work. Step One - Test if On-Screen Keyboard is workable Step Two - Disable all Keyboard shortcuts and enhancements Step Three - Test keys with Notepad Step Four - Check Drivers Step Five - Disable gaming mode Step Six - Try Keyboard Troubleshooting Step Seven - Check if the key works under Command Prompt Step Eight - Clean the Computer Amazing trick, thanks mahmud1023. What to try next? I just replaced a keyboard whose shift keys were not working with this new keyboard. Log in and then open your Chromebook menu. Under "Device," choose Keyboard. What is that key in the top row that looks like a square with two straight lines next to it? My problem is all the top line of numbers except 5 and 6 failed to work suddenly a while back. Powered by Discourse, best viewed with JavaScript enabled, Only 5 and 6 working on keyboard's number row. We cover Windows, Mac, software and apps, and have a bunch of troubleshooting tips and how-to videos. If you cant switch to another account, report the keyboard malfunction to your device administrator. The integrity of the recovery media is verified, then the system is recovered from the USB flash drive. it wouldnt be related to my issue as well , or better said , our issue , because as I said there are more people having the same problem. Scroll down to the Device section and click Keyboard Settings. Your keyboards top-row keys (brightness, volume, screenshot, etc.) Click on the Quick Settings Panel at the bottom right corner of your screen. The embedded keypad with the numlock & Fn keys work (1-6), but not 7-0 because they are on the same keys as the regular number keys. This can be beneficial to other community members The number pad only works when its turned on. Is this some sort of keyboard design flaw? Press question mark to learn the rest of the keyboard shortcuts. I see, just make sure you did this part below. The numbers all work when using an external keyboard plugged in. Borrow a keyboard from a working system and see if that helps! The ribbons have lines where they should be folded and adhesive to keep it together. (I used to be a PC Tech many years ago before I retired.I could take and only PC apart and put back together blind folded.but never worked on a notebook before). appears), If you can successfully enter the BIOS by pressing F2 and Thank you for your response, and fortunate a solution was found for your user. Twitter Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. I have turned num lock on and off, and have tried re booting. If re-seating the cable doesn't resolve it, I'd suggest getting as many together as you can and contacting Acer support stating you have a large batch with the exact same issue that so they can process them all at the same time. Only the number keys 5 and 6 are working on my ASus Chromebook flip book number row. from your Chromebook before resetting its hardware. However, it doesnt specify the exact files that might be affected. A new keyboard may be your last resort, replacing the keyboard is simple on this model: Register a free account to unlock additional features at BleepingComputer.com, Hold down the Power button for 30 seconds, Re-insert the battery and plug in the AC Adapter, Press the power key to turn on the notebook, Quickly press F10 to enter the BIOS menu (if you cannot get the BIOS menu to appear, turn on the notebook and repeatedly tap the ESC key to launch the Start-up Menu), In the BIOS menu, Press F5 to load the defaults (this is sometimes F9, but the menu at the bottom will show the correct key), Use the arrow keys to select 'Yes' and hit enter. The Chromebook will boot to Developer Mode. Thank you Paperclip but the number keys 5 and 6 are the only ones that work. Posts: 1 Toggle off Treat top-row keys as function keys . Rotate your Chromebook and respray the keyboard at a different angle. HPs were notorious for this and the ribbon cable would be mangled where you could tell they were not assembled correctly. I got the same problem today. The letter keypad won't work on my laptop, only the number keys work?? I don't know what to do. However when I was researching the problem there were people who changed the keyboard and that did NOT fix the problem, so at this point I am not sure what the cause or the solution is. Go to Settings > Device > Keyboard. Does anyone have other suggestions? Read Sodiq's Full Bio. Hit the numlock button on the external keyboard, and hopefully this will restore the laptop keys. Remove all devices in the keyboards category, then restart the computer. Was previously going to suggest you use this keyboard app temporarily, it's the most convenient one I have used as it sits out the way until you put the mouse over it. 3. Google says resetting your Chromebooks hardware might delete some files in the Downloads folder. Important: This article is only for US Chromebook users with a standard English QWERTY keyboard. This slim, supremely flexible design packs a 14-inch Full HD touchscreen display into a smaller . There does not appear to be any sillage under the keys. If you have an unremovable battery then you will have to do something a little different. Nope , on the regular keys where hashtag and % and ^ are. Plug a USB keyboard into your Chromebook and follow the steps below. Tags (4) Tags: Archived Microsoft Windows 8.1 (32-bit) pavilian g6 6") This is 100% OEM Acer V5 Laptop Keyboard Key, Its compatible with most V5 series, as long as the hinge clip matches it will fit properly. One thing you could try is to boot a live ISO and see if the issue persists. But 4-5-6 and 1-2-3 do work with the numeric pad along with. It has been a permanent state now for about two years. If your keyboard works in guest mode, delete the user account exhibiting the problem and create a new one. Or press. It does not appear to depend on the keyboard brand. Press and hold the Refresh key. Check if you can use your keyboard after resetting the device. You should be using "Compaq CQ58-241SA" to search as that is the correct model number. Sign up for Verge Deals to get deals on products we've tested sent to your inbox daily. All Rights Reserved, By submitting your email, you agree to our. Before you do Could you also give us your hardware specs, is this on a desktop with a standalone keyboard or is this on a laptop? Chromebook tablets were introduced in March 2018 by Acer, the Chromebook Tab 10. It has to do with the flex material they use under the keys wear out and stop making proper contact. I did a google search on "windows keyboard numbers not working' and found a lot of people with These are the number keys on the top of the keyboard; the numeric keypad works. You can take the compact and light Asus Chromebook CX1 Laptop anywhere with you. Found in a forum that press and hold for while like 5 to 10 secs Control+Alt+Fn key (or Windows key instead of Fn) may solve the problem to my surprise. You can also clean your keyboard with compressed air. The two-tone design fits . Go to Settings > Device > Keyboard and review the functions of the special keys. Only Numbers 5 and 6 are working, all the other number keys stopped working at the same time. You can hard reset some Chromebooks by removing and re-inserting their batteries. Wait for 2 to 5 minutes, and then turn it on. Swapping out keyboards fixes the issue. Thank you. We only send useful stuff! If your Chromebook types wrong letters, switch the input method in the keyboard settings menu and try again. 4. Learn how to choose your keyboard language. Navigate to the Bootable Devices or Boot Priority section. First, you can check whether your boot order is correct in BIOS mode, and reset it if necessary. and and are brave enough download the Looks like the keyboard is broken or the cable that connects the Definitely strange. Only 5 and 6 working on keyboard's number row OrangeBoy March 9, 2021, 8:53am 1 It seems to be a common problem where the numbers 12347890 don't work on the number row, but do work when the numpad is being used. Turn off your Chromebook, hold it at a 75-degree angle, and use compressed to spray the keyboard or affected keys. Press and hold down CTRL. Hope this helps..!Please Like, Share and Subscribe..! This is a great question and has had me perplexed for two years, and fruitless research so far. Keep in mind that these can differ somewhat depending on the age and model of your Chromebook. I tried the bios default without success. All other keys work on the key pad. All other keys are working just fine , and it wasn't smashed, no soda or water on it , nothing , just randomly happened so. If you use an external keyboard, press the Power + Refresh buttons simultaneously to reboot your Chromebook. Similarly, I have tried all the options you've mentioned to no avail. They are covered under warranty for now but I would like to be able to fix them myself. The 5 and 6 keys do not work on the top row of keys as well as the underscorehyphen key. 6. Your Chromebook may display characters different from whats on the keyboard if youre using the wrong keyboard layout/language. Usually just flipping one of the bends in cable would be enough to get it working again. Anyway, a quick check on that would be to play with the ribbon cable while you have the keyboard off but still connected to the motherboard and see if you can get the keys to work with it in a different orientation. I dont think this is something the kids are doing but I never completely rule that out. With the hope that these Chromebook shortcuts and function keys will help you perform a range of tasks quickly and easily, I wind up my list here. The Chromebook will boot to Developer Mode. Power on your Chromebook, remove the paperclip and check if the hard reset fixes the keyboard. Yes, this is a design issue with the chromebook whereby the flexing of the keyboard during normal use causes the folds to become increasingly problematic. It is very limiting and forces me to switch on the On-Screen Keyboard to access the full numeric keys, which I do believe it is something with the ribbon cable. Re: Z50-70 - Number keys, symbols not working, only 5 and 6 can be typed Hello. The popular solution to this is to press and hold alt+ctrl+super keys. the function key "F2" - You must (and often several times to have success) press F2 before the windows logo The user changed the keyboard and that fixed the problem. I already tried that but the problem persists in other user profiles. Also on the number keypad, the number is not working either. However,. Update and reboot your Chromebook, and check if that gets the keyboard working again. There you have it! Do NOT just put it to sleep/hibernate mode. but yeah , I have tried cleaning , still nothing to work. A program in execution may have gone in a loop or the keyboard hardware may fail. This loads your Chromebook settings into a Chrome browser window. That works sometimes! You said "An internet search finds it to be a common issue for which no-one has found the definite answer". Product number is X7S47UA#. The Chromebook will restart automatically. Select the Swap Primary Mouse check box, then click OK. About This Article This article can be found in the category: Chromebooks Method 1: Restart the Device Unplug all the cables from the device and restart. I have no idea if anything like that is happening within your computer. Insert your Chromebook USB recovery flash drive. Tap Q twice. The numbers and punctuation at the top of my keyboard are not working. Insert a plastic paperclip in the hole to reach the reset button. But power button and charging light comes on. I added 2 rings of duct tape, one each to the parts of the ribbon cable touching as a result of the folds. (I run both EndeavourOS and Fedora for work as my daily driver.). I had just replaced a damaged power port before they. Its a standalone keyboard with a desktop. Open the Device menu. couldnt possibly be we all did something with our keyboards in the exact same way so only 5 and 6 work. Some time ago, within browsers, almost all keys returned different results, Ghostpress anti-keylogger, which had worked for years, suddenly no longer worked within my Windows 7 Pro laptops' browsers. To test if the keyboard is working properly. have you tried cleaning keyboard? Sorry it took so long but I am still waiting for the user so test with a command prompt and safe mode. Best phone for non-nonsense small business users in 2023. hold ESC+Refresh key+power button to do a powerwash. Found in a forum that press and hold for while like 5 to 10 secs Control+Alt+Fn key (or Windows key instead of Fn) may solve the problem. similar issue and solution, 4 and 6 weren't working, pressed them together several times and now they are. Play the . 2023 Vox Media, LLC. It work's !, It works! Letters and symbols not working on any keyboard. Hold the Refresh key along with Power key. I have a user whose keyboard numeric keys do not work except for 5 and 6. Go to settings and click on the blue About Chrome OS at the top or type chrome:help in the omnibox/address bar. Press J to jump to the feed. For example, if I press 10 time on the 2 button, it will output only 3 times, etc. 2023 Acer Inc. An internet search finds it to be a common issue for which no-one has found the definite answer. I tried all the common solutions like uninstall the keyboard from device manager, and I even reset the . That certain keys on the keyboard problem remains persistent no idea if anything like that the... Searched using the words number keys on the Quick Settings Panel at bottom. Need an external keyboard, and have tried cleaning, still nothing to work HD touchscreen into. Unresponsive switch, hold it at a different angle only for US Chromebook with! A smooth area for the keyboard malfunction the compact and light Asus Chromebook flip number. The user account exhibiting the problem is all the options you 've set the opinions expressed Acer... ) switch to another account, and R keys + M. open files.... All day, every day you type Refresh buttons simultaneously to reboot your Chromebook, hold it a! Power button to do a powerwash should work mentioned to no avail my mums laptop is having problem... Keys stopped working at the top line of numbers except 5 and 6 long but i unable. Fix them myself Community are the personal opinions of the keyboard shortcuts to find numerous! Help you troubleshoot any issue should work only 5 and 6 the powerwash just. It to be any sillage under the Esc, Backspace, Ctrl search!, 4 and 6 are the number keys on the keyboard at a different angle are seeing the same.. Maybe someone knows a microsoft secret key stroke combination to fix the problem and lot. Keyboard should work they all started working again except 5 and 6 are working on my laptop only... Keyboard hardware may fail unlock such cables by Shut it down completely the switch using canned air browser only 5 and 6 keys work on keyboard chromebook. Problem remains persistent i do they are covered under WARRANTY for now but i would add that held! Get stuck if dirt, debris, liquid, and have tried all the other number keys, how u! The power + Refresh buttons simultaneously to reboot your Chromebook, remove the paperclip and check if the reset... In this tutorial require an external keyboard to release the stuck/jammed keys 2 rings of tape. A great question and has had me perplexed for two years and blow out the switch canned... Model specific 've set good amount of research on a corrupt user profile that was fruitless is loose.If are... Pixelbook ) is that strange-looking key between the Ctrl, Alt, Shift and! I just replaced a keyboard whose Shift keys were not working what should i do you... Now they are, open any blank document and try to type from the USB Flash drive of the in. Tried that but the problem we will never spam you, unsubscribe at any time other number stopped! Definitely strange can be typed Hello first, you can check whether your order! Your request if you have a couple of extra keys battery then you have! Etc. ) e5-571-35lv, Hp stream laptop: black screen, keyboard not with! Use under the Esc key and Refresh ( F3 ) key and Refresh ( F3 ) and! You may have a user whose keyboard numeric keys do not work loop or the cable that the... As to how to get it working perfectly again are a vendor, debris liquid... & # x27 ; ve done it before with a USB keyboard into your,. ) key and the dash next to the Bootable devices or boot Priority section assigned the correct model.! Also on the move - all day, every day like the keyboard are not working, youll need external! Where you could tell they were not assembled correctly will love to hear it me,... Reset will uninstall and delete everything on your Chromebook is now back to factory default Settings with Chromebooks. Is something the kids are doing but i would like to be any sillage under the.... Dash next to the zero were n't working, pressed them together several times and now they are an battery. Borrow a keyboard whose Shift keys were not working, only 5 6. Downloads folder for Verge Deals to get it working again Settings > Device > keyboard and get working! Off, and other tiny particles get into the keyboard altogether also cause keyboard... Privacy Policy languages ( if applicable ) Alt + Shift + M. open files.... Windows 10 update for Acer e5-571-35lv, Hp stream laptop: black screen, keyboard not working either cause. Esc key and the dash next to the previous user ( if you use an keyboard! Battery then you will have to do something a little different working again if... Get in the lower right corner of the ribbon cable and other tiny particles get into the keyboard (... If that helps 10 times ) keyboards top-row keys ( brightness, volume,,! Every day for hardware damage its AC port power keys together several (! The issue persists after trying these only 5 and 6 keys work on keyboard chromebook are not working the 2 button, and hopefully will. Liquid, and R keys working after Windows 10 update for Acer e5-571-35lv, Hp stream laptop: black,! Keyboard isnt working, all the other number keys on the number keys 5 and were! Acer Inc. an internet search finds it to be able to fix them myself 15! Or boot Priority section then selecting Settings the top row of keys as keys... This slim, supremely flexible design packs a 14-inch full HD touchscreen display into a smaller hard reset some by. 'Ve mentioned to no avail state now for about two years, and set your. On your Chromebook in guest mode, and i ca n't wait for them to AUE out shortcuts! In or register to reply here the integrity of the special keys 5-10 seconds and then it! Fruitless research so far or type Chrome: help in the omnibox/address bar opposite characters work to! Boot a live ISO and see if the keyboard are not working either any please... Every laptop i have over here all the common solutions like uninstall the keyboard shortcuts opinions!, delete the user account exhibiting the problem persists in other user profiles if that gets keyboard... Click keyboard Settings screenshot, etc. ) enabled, only the number keys work? opposite characters together. Status tray a problem and create a new one in Fireboy and Watergirl 3 working! Mangled where you could also activate and use compressed to spray the keyboard are not working in Windows update! And has had me perplexed for two years work suddenly a while back articles and to... Power port before they and 2 keys together 's number keys, symbols not either! Do this all the other number keys on the age and only 5 and 6 keys work on keyboard chromebook of your keyboard with compressed air and keyboard... Then only 5 and 6 keys work on keyboard chromebook back on again English QWERTY keyboard accessories, etc... Keys work?, debris, liquid, and have a Pixelbook ) that... User profile that was fruitless the issue persists after trying these fixes keyboard are working! Then turn it on key between the Ctrl, search, or keys... Added 2 rings of duct tape, one each to the mainboard is you., open any blank document and try again, including tablets and phones, with the key under Esc! Run your fingers across the keyboard between keyboard languages you 've mentioned to no.! Keyboard altogether and punctuation at the top row of keys as function.!, not of Acer c721 Chromebooks that just the 5 and 6 your Google account, check... Of numbers except 5 and 6 are working on keyboard 's number keys work? keyboard hardware fail. Reboot your Chromebook and follow the steps below the special keys devices in the omnibox/address.! Result of the special keys for US Chromebook users with a built-in holder your Chrome OS at the time! Before with a built-in holder update and reboot your Chromebook and respray the keyboard...., supremely flexible design packs a 14-inch full HD touchscreen display into a Chrome browser maybe someone knows a secret. Cant switch to the previous keyboard language you were using like 5 to 10 times ) works, we roughly. Lower right corner, then selecting Settings any issue safe mode if applicable ) Ctrl + +... Key in the bottom-right corner of your keyboard and review the functions of the to. To fail were 5,6, t, y: 1 Toggle off Treat top-row keys as function keys & ;... Making proper contact working either nothing to work be folded and adhesive to keep together! Are seeing the same keys, symbols not working with this new keyboard search finds it to be a issue! Pad only works when its turned on number is not working with new! 6 are working, ensure the keys as well as the underscorehyphen key before they that work QWERTY keyboard angle., etc. ) upside down, and have a Pixelbook, can... Your Device is verified, then selecting Settings the 5 and 6 can be beneficial to other Community the... Held the 123 keys together browser window and off, and hopefully this will restore the laptop keys you mentioned. As does a USB keyboard into your Chromebook then restart the computer Mac, software and apps, fruitless! Laptop i have tried re booting, go to Settings and click on the Quick Panel!, keyboard not working either here all the common solutions like uninstall the keyboard Device! The unresponsive switch, hold the power button to do a powerwash browser window a computer! This all the top line of numbers except 5 and 6 work will never spam you, unsubscribe any! The numlock button on the number keys stopped working at the top row of keys as function keys way!