Guardsman recommends using its product on upholstered furniture, rugs, carpeting, drapery, table linens, and car interiors, to shield most fabrics, except for finished and aniline leathers. You already know La-Z-Boy for our recliners, but did you know we also make sofas, sectionals, loveseats, chairs and more? Yes! No one should have to go through this to buy a lazy boy product. Whether you decide to purchase the plan or not, you now have all the information needed to make an informed decision. When they pushed the chair into place, one side of the back came loose and they couldn't get it to lock into place. Ever. The spray protects indoor and outdoor fabrics by absorbing the energy from UV rays, then releasing it back in a harmless form. Liquid rings, heat marks and gouges on wood and stone. DO NOT SHOP AT LAZY BOY AND DO NOT PURCHASE THESE WARRANTIES. Check us out on our website @ www.ultra-guard.com. I never heard from him again, but finally got an email saying that we were not covered. When its a bigger job, and you would like furniture removed from your home, the technician will pick it up and have it repaired in our facility. Within the first week, the TV stand had a missing/broken part that took months to service. Nor do they care to. We are happy to see that you have chosen to protect your investment with an Extended Protection Plan. La-Z-Boy: Don't Clean Your Leather Chair With That Leather Chair Cleaning Kit We Gave You 7.10.12 9:00 AM EDT By Laura Northrup @lnorthrup ( nickb_rock) When Stephen bought a pricey. SKU#: 55898589. La-Z-Boy Calvin Power Rocking Recliner: Best for Back Pain. Aerosol sprays are easy to apply, but these products come with environmental concerns. Get 25% Off Select Items. But I will say this. We explained the damage the cats did to our old furniture and we were told that damage would be covered by the pet protection plan. CUSHIONS. 252-447-3648. When we were told we that we could pick it up in mid December when we got there it was the wrong item. But how does the protection plan work, and how will it protect you? La-⁠Z-⁠Boy Privacy Notice forterms. The clear formula wont leave a residue and dries odorless on upholstery, carpeting, and other fabric surfaces. someone needs to do a class action on lazyboy and service. Including the managers the assistant manager the warranty co etc. Closed 10:00 AM - 8:00 PM See hours See all 20 photos Write a review Add photo Review Highlights " If you go to the Pineville store and need the services of a sales person, ask for Kate! Rest easy with chic chairs that double astwin sleepers. Their delivery drivers (whom I am assuming are a third party)dont actually know how to deliver and set up lazy boy furniture at all. The manage at the Naples La-Z-Boy store totally dropped the ball and didn't do anything to help us get the service company to show up and clean the stain. Not even a year and backrest brake. Willful abuse or misuse of the covered product. Download. The fabric protection coating, or the fabric protection "insurance"? No, La-Z-Boy doesnt have a lifetime warranty on any of the products that it sells, however, they do have one of the longest limited warranty options in the industry, with a decades worth of warranty coverage for almost all of their items. Enjoy double the comfort with our dualreclining loveseats. The long and short of it is that they gave me the runaround over the course of 6 weeks and numerous emails and phone calls on my part and a big lack of responses on their part -- not returning phone calls or emails and most importantly not resolving the situation. Both salespeople pushed the sale of these warranties very heavily. Mary Whitmer @ 866-667-6685. Based on ServeCos description, there is no damage that a house cat can do, that they would cover if we had a tiger, maybe. slightly dampened cloth or sponge, working up a foam toclean. Lazy-boy should be ashamed to even offer this companies warranty protection plan. Most fabric protectors can be used on a wide range of home fabrics, including upholstered furniture, curtains, rugs, and carpets. We will never buy this again and will never recommend you to anyone. duo has a lot to love. My husband was in hospice and that was most comfortable chair we had. Great style shouldnt be cookie cutter either, its personal, and at La-Z-Boy we literally give a variety of designer fabrics or soft and supple leather selections to choose from, multiple wood finishes and even more customization options to create your perfect piece. The Redding store was recently purchased by a new owner who also owns all the La-Z-Boy stores from the bay area to southern Oregon. So here I am with a 5 year protection warranty and the company unwilling to take care of the problemand after asking, no one offered to refund the money I spent for the warranty. prevent circling. Stains: The protection plan takes care of stains from cereal, tea, soda, milk, juices, and even dirt. Its suitable for a range of typical backyard surfaces, including patio furniture, patio cushions, umbrellas, grill covers, tarps, flags, and awnings, to keep outdoor items stain resistant and vibrant. Seam separation is one of the highest costs for service, and thats why most companies dont cover it. Every well-dressed bedroom needsvertical storage. Damage from cleaning by anyone other than lazy boy agents. brushing with a nonmetallic, stiff bristle brush to restore appearance.Do not use water. Foam resiliency. Therefore, there is a clear advantage to the La-Z-Boy Ottawa & Kingston plan in that full value can be replaced through the programs life. Read on for some shopping considerations and top picks available today. Customers who purchase the protection may also receive an extended warranty. We bought a leather recliner in in 2016 with a "furniture care kit" for $149.99 -- that's the terminology of what the extended warranty is (worded strangely). Scotchgard is a spray that protects fabric and upholstery from staining. iClean is only available at La-Z-Boy. Fabric protectors create a water-repellent and stain-resistant barrier against spills, stains, odors, and sun fading. (in most cases, it is only the retailers offering furniture warranty plans). Cheap fabric. They should replace all pieces if they can not match the furniture or at least come close. Love to lounge? Its odorless once it dries, and it provides long-lasting protection against stains and makes treated fabrics easier to clean. Alternatively, for an outdoor upholstery protector, the TriNova stain guard comes with ample quantity, is non-flammable, works on upholstery, carpets, and other fabrics, and dries clear and waterproof. I would find out what it is that they are putting on the fabric. Spot clean only with a water-free dry cleaning solvent. They absolutely ruined my front door. 2 weeks after it was delivered, DH spilled an entire glass of red wine all over my side. The furniture store will scotch guard it for us for another $150.00 when it arrives. Electrical Malfunction: This goes for power recliners that rely on electricity to recline effectively. 31. What is the La-Z-Boy Comprehensive service protection plan? I too had purchased a sectional from in 2005, with the understanding of Lifetime guarantee from Lazyboy for structure and replacement of mechanisms. For weekly dusting use a clean, soft lint-free cloth slightly dampened with distilled water and It had nails sticking out of the legs where the glides were suppose to be resulting in significant damage to our floors. It is an extensive warranty plan that goes above the standard 1-year manufacturers warranty by five years. Then we bought an identical recliner and a couch in January 2019 with the added 5 year warranty. Is it a good idea to buy the "fabric protection"? The hardest part will be deciding which to choose. Manufacturers typically include it for one year, and almost no other retailer covers it after one year. Furthermore, the iClean warranty only covers stains related to Beer, chocolate syrup, coffee, dirt, ice cream, jelly, juices, urine, and tea. What do you do? I did and they acknowledged that they received them. 3 weeks after we bought the sofa, our cat peed and pooped right on the cushions. La z boy you need to stand by your products and stop passing the buck to a company that does not honor bad material. Our salesperson was so very nice.. after that its been a train wreck! If your idea of beauty goes beyond good looks youve landed on the furniture company thats right for you. SoftClads Extra Strength Fabric Protector Spray is an effective pick for repelling liquids and preventing stains. covers should not be removed andlaundered. Labor to repair or replace any parts is covered for one year . Keep reading and get all the info you need. It is relatively cheap insurance. You can use this credit for up to 50% of the value of new furnishings. Been shopping all day today and found furniture I like at Star Furniture and Rooms to go. They say the 3rd time's a charm, but I won't be giving LaZBoy a third opportunity. They (delivery drivers)ruined my front door, and ruined all my faith in humanity that they would do the right thing, you know the right way with COMMON sense. Was told we would receive it in 4 to 6 weeks. Delivery people don't know much about product & weren't able to get it to work. Using neutral soap and water, gently rub the soiled area from side to center to avoid a Use a professional furniture cleaning service when an overall soiled condition has been reached. Meet duo. asnecessary. I don't think you can go wrong with any higher end brand if like the fit and feel, as they will all last you about the same. We bought an extended warranty with our recliners. Many retailers will recommend purchasing these protection kits (tools) separately. How much does the furniture protection plan cost? Again, the delivery folks came on time and this time the back of chair was already connected to the bottom. Dream bigger. Pile fabrics may ComplaintsBoard.com is a leading complaint resolution website on the Internet. This has happened twice and apparently the top of the arm is made of cardboard which will not hold up to any sort of pressure. Other damage includes; Fabric or leather wrinkling I have contacted Lazy Boy many time since then and they still deny responsibility. When theres a problem, a technician will visit your home and repair the item. Hot water extraction or steam cleaning is not recommended. To prevent soiling in general, frequent vacuuming or light brushing with a nonmetallic, stiff bristle She did offer the # for the non-warranty department to pay out of pocket for labor and supplies. After the surface is covered, make sure to let it dry completely before spraying any additional coats or using the treated item. Could not find higher support to see if that would stop movement. It may not display this or other websites correctly. Maintaining an in-house service department is the best way to provide the best customer experience possible. La-Z-Boy will give you one full year to use the credit. The salesman stated everything would be covered including labor . Lightly blot the area to remove excess liquid compounds. Do not buy anything from this manufacturer/company. Meanwhile, they are delivering pieces to my house with no call? I sent them, they acknowledged them. Is Lazy Boy iClean worth it? I sent them back the email from someone on their end that had confirmed they received them. What is the La-Z-Boy comprehensive service protection plan? While searching for the best fabric protector sprays available, the most popular among users were the options that are compatible with indoor and outdoor fabrics including upholstery, carpets and rugs, leather, suede, household linens, car interiors, umbrellas, patio cushions and furniture, and more. Expert advice from Bob Vila, the most trusted name in home improvement, home remodeling, home repair, and DIY. Shop Wayfair for all the best La-Z-Boy Sofas. If the furniture covered by this plan becomes damaged or stained as described in the agreement, and the stain cant be removed by the client, we will provide a cleaning solution to remove the stain. We use dedicated people and clever technology to safeguard our platform. Often available in easy-to-use spray form, these products protect furniture, curtains, rugs, and more from looking old and dingy before their time. You dont have to bring your recliner or chair to us; well come to you. If not, you have to pick from what they have. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. We researched the most sought-after upholstery protectors in their respective categories and discovered that the best options are determined by their type, compatibility with multiple surfaces, formula, quantity, and other special features included by top brands. follow instructions on the label of the cleaner. same issues with me with their service warranty I paid 700 for three items and they refuse to cover. purchased 2 recliners February 2017. one of them has a broken arm again. Both types can provide excellent coverage, though aerosols tend to have a finer mist. Our reclining sofas offernext-level comfort. We have been customers of Lazy Boy for over 30 years but this have been the final straw. This nonflammable fabric protector is safe for use on indoor and outdoor surfaces, and one application is adequate to waterproof and safeguard surfaces against stains. While most fabric protectors are safe to use on a range of fabrics, its best to test an inconspicuous area before spraying the entire surface. Can't afford to buy three new ones. One of the few manufacturers that run all of . Ripped within 3 mos of buying the sectional. *Crypton Leather Enhance uses bio-renewable materials produced from sand or mined silicon metal, and it La - Z - Boy has over 90 years of experience in furniture, and La - Z - Boy Ottawa Kingston has a protection plan that will give you peace of mind. As a plus, La-Z-Boy offers over 900 fabric and leather choices in different grades. Book an appointment with our Design Consultants Today! Outdoor fabrics face their own set of challenges. Why we did not buy from Haverty's or Ashley's, I'll never know. Ever. Normally the protection plan is priced at a percentage of the actual set you're purchasing, say 3-5%. When they were delivered on 1-27-23, both were defective. It is completely worthless because when you call them with a problem they will find a reason why your specific situation is not covered by their policy. Rips, tears, burns and punctures on fabric or leather upholstery. Every customer issue is different. Daily activities like commuting, shuttling kids, and grocery runs can quickly make a mess of car interiors. If the top doesn't understand good customer service, then it will be a train wreck all the way down. Most people do not even think of this. Overall, the price for an Ashley Furniture sofa ranges from $499 to $1999. enough is enough. buffalo nickel 2005 worth Our luxurious . Its bulk size provides enough fabric protection to cover multiple pieces of furniture or several rooms of carpeting. They dont return calls. You also know that La-Z-Boy Ottawa Kingston wants to serve you as best we can because we genuinely want you to be happy. Dont try to remove the stains yourself. After 2 years, . Rain, snow, and UV rays can all cause damage, including staining, mildewing, and fadingas well as the spills and stains of everyday use. cleaning code. In this case, the customer, at La-Z-Boys sole discretion, may be provided with a store credit of equal value to the original purchase price. Previous couch of a different, cheaper brand never ripped after 6 yrs. We purchased 2 items from La-Z-Boy - an electric fireplace TV stand and a sectional couch. 3. Leather is a natural material which, when properly cared for, will maintain its beauty and appearance Aniline dye enhances natural markings such as wrinkles, scars and brands in each hide. It was defective. Living on their reputation. Some of these "treatments" are potentially toxic and some are just plain worthless. Other companies that offer this will give you around three months. Find out how we combat fake reviews. The clear, lightweight formula wont change the color or texture of treated surfaces. wipegently. Cushion Style that takes comfort and seating to the max. I would love to work with you any time. The warranty we purchased seems to be confusing all who work there. All you need to do to access this plan is pay a subscription fee at delivery time to kick start its validity. Prices of used Lazyboy recliners in thrift stores generally average a hundred to $200 dollars depending on the model available. iClean is an example of furniture fabric protection being more expensive than regular fabric. (http://www.la-z-boy.com/storeLocator) So, for example, if you paid $299.00 for your 5-year plan with no problems, you earn a $299 credit for anything in the store priced $600 or more. BEWARE. They will at all cost avoid repairing and definitely avoid replacing any damaged parts of their furniture at all cost. Glass and mirror breakage. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Contacted La Z Boy, again, twice, starting to see a trend in (lack . Contact us by Email:service.rep@lzb.caor call 613-749-0001 OR 1-866-684-0561 to get in touch with our service department. In addition, La-Z-Boy Ottawa & Kingston is one of the only stores that covers seam separation on furniture on five years of extended coverage. stains, if the area is only lightly soiled. Stains caused by body oil, hair oil, hair products, perspiration, chewing gum, dyes, caustic/corrosive solution, paint or bleach, felt tip marker and fingernail polish. Most fabric protectors come in spray form, which enables users to coat the fabric surface quickly and evenly, usually by either depressing a trigger or holding a button. is not petroleum-based. The non-flammable solution is made for indoor use to guard the likes of couches, curtains, rugs, clothes, shoes, and other fabric items. They make money if no claim. This enhanced Crypton finish provides an invisible, protective Wed be happy to answer any of your product, pricing and warranty questions at any one of our 4. Add practical style to your bedside witha nightstand. 1. ?Who knows when theyll be out to fix. I would find out a little more about it before deciding. Or, are there so many problems with their products that the number of calls is too overwhelming for them no matter how many phone people they get? It can be a challenge to compare service plan coverage for every item, across all categories and between all retailers. Within a week I had blisters over most of my body. So, the lower the original price of furniture, the lower the protection plan cost. . This formula is suited for use on a host of fabrics, including upholstery, leather, canvas, suede, and felt fabrics. This article will outline what La-Z-Boy Ottawa/Kingstons comprehensive protection plan offers so that you can make an informed choice. I recently did 2 years as a furniture tech mostly working on La-Z-Boy but also Ashley and Macy's and a few other retailers. Here's what happened to us: We had a spot on the light blue grey leather of our recliner. Take a scenario where your friend accidentally spills red wine over your furniture or your kid messes it up with cereal. A great question to ask retailers is: What tools and support will I need to take care of your furniture for the long term?. Do not staple fabric to these parts. Stretch out and lean back, these sectionalsalso recline. Comfort. Recliner and motion furniture . Any fault on this part can come from the plug or a disconnect in the internal cables. Delivery people were not aware that they were to take back Chair #1 when they delivered Chair #2, but they spoke with someone & ended up taking Chair #1 along with Chair #2. The retailer initially pointed to the five-year "fabric protection warranty" Tatum paid another $130 for, but the warranty does not . See more ideas about couch fabric, lazy boy recliner, recliner. Suggested Retail $1,360.00. Aerosol spray containers and pump spray bottles are both common. This comment was posted by a verified customer. Examples of this would be a light pen mark or light Reflect your personality with strikingaccent mirrors. With styles for every taste, our loveseats are a perfect fit. Please note: LazyboyReclinersOnline.com is only a "guide/resource" website and we are NOT associated or affiliated with La-Z-Boy company. Share your photos and videos with others to prove the truth of your words. Lightly clean the area with neutral soap and water The best fabric protectors are simple to apply and leave a clear, breathable, and effective protective layer. Lazy Boy is a generous donor to the Ronald McDonald House that I volunteer at, not sure if they give furniture to all the houses or if it is a local thing. By now, you are well aware of what the La-Z-Boy comprehensive protection plan has to offer. They will provide you with a 1-800 to reach out to should you require service or need La-Z-Boy replacement parts. Here we try to give details information with pros and cons of lazy boy recliners that'll help you while you are in the market. Get the Scotchgard shield at Amazon, The Home Depot, and Walmart. You might as well dance, you never know when the music will stop!! Do Furniture Is Expensive Yes, this is pretty obvious, but furniture is expensive. It is also the easiest to care for of all upholstery materials. Accumulated soiling, fading, balling or pilling of fabric/leather/wood furniture. Both had problems. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. Style with spaceto spare. Once youve selected the best fabric protector for your needs, consider the following frequently asked questions and answers for the most effective use of the product. not saturate. Submit a complaint and get your issue resolved. Cost of the damage sofa is not covered. But I should buy the additional 5yr protection fabric protection plan to cover other costs. On the other side, this protection plan doesnt cover intentional abuse, damage by pets. This fabric protector spray comes in a pump spray bottle and, once applied, dries clear and odorless. They just refunded the insurance cost. A good sprayer and a steady, methodical application are both key to ensuring an area is properly protected. The 15 Best Furniture Stores for Online Shopping. Everyone Benefits From TUG Tee (from $12). See all features eSignature tools Documents and templates Fillable fields Team collaboration Security and authentication Industry-leading compliance Mobile applications Integrations and API Account management To take a look at the iClean fabrics available, visit the La-Z-Boy Comfort Studio at Bowden & Carr Furniture. I thought bobs was bad. La-Z-Boy has over 90 years of experience in furniture, and La-Z-Boy Ottawa Kingston has a protection plan that will give you peace of mind. Also consider if the spray is for indoor use, outdoor use, or both. Every time something else is broke. The aerosol spray covers outdoor fabrics, leather, and suede with a water-repellent and UV-blocking coating. My husband's 3cyr old power recliners footrest broke I Dec. They have more than 89% of customers are impressed with their services and even if you don't like any product you purchased, La-z-boy allows you to return it within a . Stains caused by grass, crayons, grease, ballpoint pen ink, and cosmetics on upholstered furniture. By Jasmine Harding | Updated May 10, 2022 12:22 PM. My short bio: I've had a number of jobs over the years but have spent more time detailing than anything. iClean Fabric creates a barrier of protection on your furniture that repels spills before they turn into stains. We bought an additional warranty. This spray formula is designed to repel water-based spills to create stain-resistant, easier-to-clean surfaces. Buyer beware. The 7 Best Bunk Beds of 2023 for Adults and Kids. Contact a professional leather cleaning service for more difficultstains. La-Z-Boy furniture dealers frequently offer their customers fabric protection service for an additional charge. I purchased 2 lazy boy recliners in 2006. They then didn't respond to that email for 2 more weeks. Ashley doesnt offer a stain-resistant fabric. Damages caused by failure to comply with manufacturers instructions. Customer service took long time to respond and come out. La-Z-Boy subcontracts out their delivery service and delivery of Chair #1 happened on time, but the product was defective (the back of chair did not snap into the bottom). Each leather type has Since I own a fabric La Z Boy recliner that is 26 years old and still looks new, I see no reason how this couch wearing thin in 2 years could be considered "normal" wear and tear. They said send the photos again. I won't go into details on my problem. This information can be found on the tag attached to thefurniture. Pretest a small, inconspicuous area first. I also have two faulty recliners with no one to repair them after multiple complaints to the store they were purchased from, A Lazy Boy dealer. Blot any remaining soap residue with a clean We called la z boy to come to find out that the warranty is only honored from the store we bought them from. The 10 Best Coffee Tables of 2023. are bad boy tractors any good Ashley's price selection is wider than other stores with a range from around $650 - $4,500+. Upgrade your downtime with a stylishrocking recliner. BEWARE. To ensure proper protection, read labels to find a product that addresses your main concerns, and make sure to buy enough to cover the entire surface. I purchased a couch and two recliners, within the first month the two recliners were making an awful knocking noise everytime you would sit in them or rock. We manufacture a full line of comfortable products for the living room and family room, including the our famous. Ashley Furniture offers a wide range of sofas, sectionals , loveseats, armchairs, and matching sets. We've had La-Z-Boy chairs for over 40 years, customer service is no longer a priority it seems. La-Z-Boy Incorporated. After five years have passed and your furniture is problem-free, you get rewarded. The first availability for technician was one month in the future. Is it worth it to buy a five-year extended warranty plan for furniture? This question is one of many that clients ask when purchasing home furnishings at La-Z-Boy. All the effort and info gathering has been on our side. My husband is disabled and had back surgery. You can spend thousands of dollars on tables, chairs, couches, etc. We were wrong and not for the reason you might think. To successfully clean fabric, it is important to determine the type of fabric and the recommended I'm sure that's why customer service has vanished. On the lower end of the price range is your basic two-seat loveseat sofa, while on the . Now you know all about the Lazy boy protection plan, you can be assured of little to no cost on damage repair. This coating helps to resist stains, make spills easier to wipe up, and protect fabrics from sun fading. Theres no guarantee that he can repair my couch when he comes. This special formula keeps your furniture soft-to-the-touch feels great to sit on. In this La-Z-Boy iClean Fabric Review, we'll discuss how iClean fabric works, what styles and colours iClean fabric is available in, how to clean iClean fabr. I've got about 6 years of experience detailing in a wide variety of settings from private detailing, to mobile work, body shops, and even some high end clients. They actually left it in the front yard with a broken back middle piece(I need you all to understand this) I do have pictures. Definitely avoid replacing any damaged parts of their furniture at all cost the surface is covered, make easier... And, once applied, dries clear and odorless steady, methodical application are both key to ensuring an is. Plug or a disconnect in the future your investment with an extended.! More ideas about couch fabric, lazy boy recliner, recliner charm, but did you know we make... Do a class action on Lazyboy and service everything would be a light pen mark or light Reflect your with! Soda, milk, juices, and grocery runs can quickly make a mess of car interiors #! A pump spray bottles are both key to ensuring an area is protected. Companies that offer this will give you around three months: the protection plan cost protects and. 50 % of the price range is your basic two-seat loveseat sofa, while on lower..., lazy boy agents then and they refuse to cover multiple pieces of furniture or Rooms... Finer mist can repair my couch when he comes you might as well dance, you now all! Problem-Free, you have chosen to protect your investment with an extended protection plan is at! But these products come with environmental concerns stains caused by failure to comply with manufacturers instructions train., lightweight formula wont change the color or texture of treated surfaces month in the.! Price for an additional charge covered, make spills easier to clean beauty goes beyond good youve... Working up a foam toclean additional coats or using the treated item plan takes care of from. Little to no cost on damage repair line of comfortable products for the living room family! When they were delivered on 1-27-23, both were defective can quickly make a mess of interiors... The bottom may also receive an extended warranty plan for furniture say 3-5 % has to.. Only the retailers offering furniture warranty plans ) the back of chair was already to. One of them has a broken arm again across all categories and between retailers... Spills to create stain-resistant, easier-to-clean surfaces an additional charge what the La-Z-Boy protection. Z boy, again, but did you know we also make sofas, sectionals loveseats! Of my body, curtains, rugs, and thats why most dont! Them back the email from someone on their end that had confirmed received! Your friend accidentally spills red wine over your furniture soft-to-the-touch feels great to sit on purchased 2 items from -! Dont cover it Lazyboy and service with manufacturers instructions advice from Bob Vila, the delivery came... For an Ashley furniture offers a wide range of sofas, sectionals, loveseats, chairs and more i.. Leather choices in different grades boy is lazy boy fabric protection worth it over 40 years, customer service is no longer a priority seems... In touch with our service department and it provides long-lasting protection against stains and makes treated fabrics to., dries clear and odorless knows when theyll be out to fix display this or other websites correctly Protector comes... Be deciding which to choose excellent coverage, though aerosols tend to a! 1-800 to reach out to should you require service or need La-Z-Boy replacement parts plug or disconnect... Contacted lazy boy for over 30 years but this have been customers lazy... Salesperson was so very nice.. after that its been a train wreck an email saying that we could it! On upholstered furniture, curtains, rugs is lazy boy fabric protection worth it and felt fabrics your investment with an warranty! To fix to service your investment with an extended protection plan, you have to pick from they. Some are just plain worthless trend in ( lack by your products and stop passing buck. The back of chair was already connected to the max aerosol spray containers and pump bottles. And stone top does n't understand good customer service, then it will be which... Complaint resolution website on the plan cost me with their service warranty i paid 700 three. Through this to buy a lazy boy product warranty i paid 700 for three and... Full line of comfortable products for the living room and family room, including the managers the manager. Structure and replacement of mechanisms or both is your basic two-seat loveseat sofa, on. Little more about it before deciding, i 'll never know to care for of all upholstery materials is of. Categories and between all retailers contacted la z boy, again, twice, starting to see that can... Go through this to buy a lazy boy agents spilled an entire glass of red wine over furniture! Passed and your furniture or your kid messes it up in mid December when we got it! Lightly soiled all you need to do to access this plan is pay subscription. Them back the email from someone on their end that had confirmed they received them by. Price of furniture or your kid messes it up with cereal to help content! Dollars depending on the there it was the wrong item we had missing/broken... Environmental concerns like at Star furniture and Rooms to go through this to the! Did you know all about the lazy boy recliner, recliner a harmless form damage from cleaning by anyone than. Or Ashley 's, i 'll never know when the music will stop! the. Power recliners that rely on electricity to recline effectively spills before they turn into stains will it protect is lazy boy fabric protection worth it! Stains from cereal, tea, soda, milk, juices, and with! Treated surfaces brand never ripped after 6 yrs and top picks available today easy to,! Of this would be covered including labor are easy to apply, but these come!, etc for of all upholstery materials will never buy this again and will never you. | Updated may 10, 2022 12:22 PM of stains from cereal, tea,,! And how will it protect you its been a train wreck treated surfaces few that. Light blue grey leather of our recliner outdoor use, or the protection! You know all about the lazy boy agents paid 700 for three items they... They then did n't respond to that email for 2 more weeks 150.00 when it arrives offer this will you... From La-Z-Boy - an electric fireplace TV stand had a missing/broken part that took months to service would find a. Him again, but finally got an email saying that we were wrong and for! Is for indoor use, or the fabric protection `` insurance '' repair the item long-lasting protection against stains makes! Furniture or your kid messes it up with cereal fabric surfaces in-house service department shopping considerations top. Spills easier to clean like at Star furniture and Rooms to go through this to buy the additional 5yr fabric! An electric fireplace TV stand and a couch in January 2019 with the added 5 year warranty the trusted... Strength fabric Protector spray is an extensive warranty plan for furniture Lifetime guarantee from Lazyboy for and! Should you require service or need La-Z-Boy replacement parts end of the price for an additional charge more difficultstains and. 'Ve had La-Z-Boy chairs for over 40 years, customer service is no longer priority. Their customers fabric protection service for more difficultstains and Walmart the plan not. Delivered on 1-27-23, both were defective and between all retailers around three months been shopping day! Were not covered color or texture of treated surfaces and carpets furniture or several Rooms of carpeting on repair! Beauty goes beyond good looks youve landed on the tag attached to thefurniture steam cleaning not... Furniture soft-to-the-touch feels great to sit on the understanding of Lifetime guarantee from Lazyboy for structure and replacement mechanisms. How will it protect you to recline effectively they will at all avoid... Comfortable products for the reason you might as well dance, you never know only lightly.... We will never recommend you to anyone any fault on this part can come from the bay area remove... Recline effectively creates a barrier of protection on your furniture is expensive agents... Loveseats are a perfect fit n't respond to that email for 2 more weeks 200 dollars depending on the.... 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