Returned an auto ship item but the refund never showed up on my credit card account. I continue to be a consultant because I use many of the products and I absolutely love them. Im ashamed to say that I once paid $400 for a regimen from a popular company that did nothing except peel my skin. I bought the regime plus the tool to exfoliate. She also signed me up to be a preferred customer because she needed to sign up at least four people for the month. Now shes calling me weekly for my reorder or to see if I know anyone who would like to sign up. I have been a consultant (and customer) for Rodan and Fields for about 8 months now. Hi there my Name is Cassandra Hultz and I am an Independent Rodan and Fields Consultant in the Clearwater- St Petersburg, Fl area and I am looking for great people to join in on this fabulous opportunity contact me to join my team. I think the Rodan and Fields designers, maker, founder whatever you choose to call it should really be more available to the customer with more details and honesty at the beginning of how they achieve these goals. Often times our brown spots are like the tip of an iceberg. I highly recommend that you give R+F a try for yourself. I too have used Rodan & Fields Reverse. . If you are using a regimen, make sure you are using all the steps. You need some to get good results. They know nothing about skin. < This statement is true to an extent. Hey Stephanie. For the purpose of this article however, I'm going to focus solely on selling the Rodan and Fields products to customers. Its worse than ever. Just read & study about it. Fast forward a few years, and according to EuroMonitor International, Rodan + Fields is the number one skincare brand in North America in 2017 in terms of total sales, and has around 300,000 consultants. Btw, consultant is a nurse practitioner that has worked with dermatologist. Oh and YES my deep wrinkles have almost completely disappeared!! I look forward to meeting you. I was having to exfoliate anytime I was going to wear makeup, and it was completely rejecting my makeup. Apparently, at least according to this manufacturer, only California thinks cancer causing agents should be declared. Before their development there was NO topical treatment for acne. such an desperate plea to help a SBOwhen you are not. If you have any further questions, please contact us. I came here for reviews from people who have tried it, and its crazy how most of these comments are consultants trying to sell products. I use Rodan and Fields Redefine products but I have tried Reverse and it works. I have not lost all hope giving this another straight week of directions. I find R+F makes my skin super red. I love these products so much I decided to join them and help spread the word! That person or persons need your feedback. I dont feel that RandF is misleading, in fact, they offer a money back gaurantee even if the bottle is empty. My beautician has started selling this stuff and now when I go to get my hair done, she works R&F into every stinking part of our conversation. Ive been using the Reverse for about a week and my skin is very chapped and tight. Ive been using R&F products for a year and a half now and I absolutely LOVE them. My results have been incredible and I no longer have to cake on the foundation like I used to. The location of the off/on button turns the product off in the middle of me trying to use each time. . There isnt a one size fits all skin cleansing regimen out there. Best thing you can do is learn to READ INGREDIENT LABELS!! Would love to chat and see where you are at the moment. Im not sure what you are calling Helenas excuses but hives/skin allergies are not fun. I know why. I was in pharmaceutical sales for 10 years and I love the clinical side I can share about these products. We do not research the ingredients that are in these treatments. My name is Natalie Urig and I am a Rodan and Fields Consultant. Im back to square 1 again, and going to re-start my search for a face cleansing and moisturizing regimen that not only leaves my skin feeling moisturized and not painfully dry, but also doesnt clog my pores, and perhaps I can also find some anti-wrinkle add-ons. I then tried to return this because they have a satisfaction guarantee. Just saying. Well it is a luxury item, so its value depends on what its worth to the individual. If we want to buy your products, wed much rather do it on our own accord. Also, I am having a May give-away with every preferred customer order! Following week. who HAPPEN to research, learn and study so that they have the product knowledge and understanding of how the chemicals SO that they may be able to give out skin care advice. Finally, there is an aesthetician above who has practiced for 27 years and loves R&F. I agree with the previews reviews, BUYER BEWARE. love to hear form you. For example, some individuals experience sagging skin around the neck due to weight loss associated with aging. Im sending it back and hoping I get reimbursed for everything I paid. I also use the eye cream and lip serum and love them. I do think ppl should be more honest about how they are able to make money with the r f line. And please, do not judge others. I should have taken before & after pics. The skincare line is aimed at women age 30 and up. So you justwatched a video, then BAM. SCAM. Please let me know I use a line called Neostrata , its canadian and I LOVE it! nope. Love Rodan and Fields. I enjoyed r f products and did see results in some areas. Well, first the price is so damned outrageous that I could buy a new car and make monthly payments for what they are charging. You dont make money on product sales unless the customer orders are $100 or more. I have been using these products for 3 years and LOVE every product. If you are thinking about becoming a consultant, or want to try the products you can contact me and I will tell you about my personal experience. Lisa im also guessing you got pregnant last night when you looked at your husband across from the dinner table. The issue was resolved immediately and the company representative was pleasant. Leah, these products do not clean you from the inside out. There is a 60 day money back gaurantee it doesnt make sense that you would just throw your product away. I decided to give it a try because of their 60 day money-back guarantee. I have never tore someone apart and downgraded them because they used Clean and Clear rather than Neutrogena, or Revlon instead of MAC. This new army of consultants uses Facebook and Instagram to promote the products. Nickki Cluck I cant comment on the effectiveness yet, but I will definitely keep this in mind should I need to do a return. If you dont connect with me, make sure and connect with someone, because this is an amazing opportunity to get in at the ground level on Dont ever buy from a 3rd party like amazon or ebay because they are resellers who could be selling a rip off product. For more information go to www.P65Warnings.ca.gov. She was nice, but it was clear she didnt want me to return the products. Exact same result. This is not true. Buyer beware. How could they charge you if you didnt input your billing info? I have been using their skin care products, when coupled w/ the Exfoliator, which was between $250-300, I was afraid to use it at first, but eventually I found it worked well, but it kept turning off & I thought it was because I was accidentally turning it off by the way I held it. Check it outone of my high school teachers told me this years agoso before you look down on something you can find at Walmartheres a little tidbit that might save you a buck or $400LOreal, for example, owns Lancome, Maybelline, and Garnier; Estee Lauder owns not just Mac, Clinique, and Bobbi Brown but also cheaper brands sold at Kohls (lifehacker.com). Noobs posting is what the internet was made for. The best option for me was to stop selling something that I couldnt believe in and was clearly damaging my skin. It looked the same and felt scaly after every treatment and everyday. Everyone isnt cut out to be a leader, a doer, a success! I have a tendency to forget and a charge shows up! Buy your Business Starter Pack: launch your business with a one-time fee of only $75! You send email after email and get no response. Maybe you should give R+F products a try they are absolutely AMAZING!!! I have combination skin, never had super bad acne, but always 5-10 bumps then getting worse around my cycle. And yes, I am a registered nurse. I will tell you why. Thank God he prescribed a serum that soothed my face. Ingredients always speak for themselves. Titanium dioxide and zinc oxide are both classified as physical sunscreen ingredients. As you can see from the comments, Rodan + Fields is all about recruiting new members a classic textbook Pyramid Scheme. In their free time, they sell skincare brands such as Beautycounter, Younique and Ever Skin as well as retail brands such as India Hicks and Stella & Dot. The products are terrible but they are not worth the price. Lol, Hi Teresa, Thanks! I can already tell getting a refund is going to be a battle! I can send you pics of me to show you how well these products!!! So basically its just another expensive skin care line like many others with the exception of the lash serum which works wonderfully. Retinol use also thins in short term use, long term thickens. Crystal, the amount dispensed per use can be a valid complaint as I feel sometimes thats how the corporations get you to buy more products before youve used up the old product. This means they are used in very low concentrations and therefore probably wont be able to provide much benefit to your skin. They are higher quality and they are more expensive than otc stuff. Take from it what you will. Recently, I see Nourishlash eyelash serum everywhere, I searched for its name and see people are happy with it, so I decided to order one. I agree with Mary Kiss your money goodbye. Price is not necessarily an indicator of purity or efficacy. We have to remember that every single person is unique with unique skin and unique PH. I am not trying to scare you, just advising you to have it checked out asap if you still have this problem. Its also important for users to read the usage guide carefully. After I purchased it & sometime in the past yr they stopped selling it for some unknown reason, I contacted their customer service only to find they carte blanche would do nothing for me including not replying to anything other than my initial inquiry. It is hard to respect a comment from anyone when you are bashing someone in goon fashion. My husband and I are new consultants for Rodan + Fields. Im 22 years old and have been using soothe and the lip serums. I even spoke with one of my friends who works with Bobbi Brown (products are way less harmful then Rodan and Fields) and she even said what kind of a bs is this person telling you, hives ARE allergic reactions not your skin trying to clean itself. I am a busy mom of 2 and love that we do not stock in inventory or deliver. So that is erelivant to the comments. Im sorry youve not had a good experience. That isnt me and none of the pep talks will work on me. I make sure my customers get great service, and hate to hear that you did not get the service you deserve. Same as you would if you had an account with Macys and ordered on line. I am more interested in promoting the wonderful products that we have to offer. I appreciate your speaking out on products. I am in shock!!! If you do not have a good experience with the products you are using, then simply stop, return them for a full refund, and go back to your ponds cold creme (which I love by the way)! The product sell themselves, so if you need a consultant or would like to become one, I would love to help you! When i did try it my eyes were so red and irritated and my vision was not very good either. These doctors and the company are the most ethical of business owners and do not make claims that are not clinically proven. I did give it one shot but she kept telling me what to do and how to use it that actually made me not continue in and of itself. Have some integrity. I do not work for Rodan and Fields however, my wife loves their products. To have so many issues with damaged skin and poor reactions is rare. Please share your story on the pissedcustomer site and the BBB. I would not suggest at all. I have recently joined the Rodan and Fields family in Mississippi and am looking for anyone who is eager to join this business with me! Thanks! Law & CrimeAlex Murdaugh's younger brother took the stand on Monday, tearfully describing how he cleaned the gruesome crime scene the morning after his sister-in-law and nephew were murdered in June 2021."No mother, father, aunt, or uncle should ever have to see and do what I did that day," John Marvin Murdaugh, the defense team's final witness, told Colleton County jurors on Monday . You know that saying you get what you pay for? I even buy it for my sister now. My name is Monica Kane and I live in Massachusetts. If youve been using clean and clear or soap on your face for years and finally switch to real skin care your skin will probably have an adjustment period- whenever you start something new you have to adjust-( when you start exercising for the first time in years your body is sore- do you stop exercising because your muscle hurt? I get the entire kit including: morning cream, toner, mask and night cream. As a licensed esthetician just reading the ingredients is enough to make me want to be sick. I am so glad you shared your frustration, it helps us provide better service. Users submit their own photos and R+F reviews them to ensure they are legit and not edited in any way or that they are in a fair comparison (lighting, etc). I think most consultants started out using the products and loved them that they just wanted to share them with others. Have these people ever thought that these Rodan and Fields consultants use the products because they work and they love them like anyone else who uses the products who arent consultants! My skin never felt soft and I saw no anti-aging improvements. Take a closer look at the ingredients in many of the products and youll see a range of beauty all-stars such as retinol, which is the gold-standard for tackling fine lines and wrinkles and encouraging cell turnover. It is the eye cream. Why I Stopped Selling Rodan and Fields Products 621,568 views Jul 27, 2012 Like Dislike Share MsAntiEstablish 201 subscribers GoodGuide is a comprehensive, authoritative resource for information. Ive read just about all the reviews on R&F. As the saying goes, the proof is in the pudding- or in the sales numbers. Im sorry you did not see the results you were hoping for. Those it doesnt work for, it is like anything from diets to clothing nothing works the same for all. My acne started clearing after 4 days of using the unblemished line. I told the Rodan and Fields Rep who sold me the products that I have sensitive skin. I can see your frustration but you have to see that is individuals and not the business. I stop using R&F products after allergic reactions that happens twice. I am looking for smart savvy business minded men and women who want to team up with Dr. Katie Rodan and Dr. Kathy Fields in their next billion dollar company! Yes Heidi, Shazia does work for R+F. Probably not connected to product. If you developed dry, irritated skin, and have had terrible customer service, you can take your complaint to the company and they will get to the bottom of it for you. Hi I absolutely love my redefine regimen. Please contact me at paulettepta @aol.com and let me show you how to get the best skin of your life! Hope this helps. Buyer Beware!! But skin has been drier despite my regular moisturizing routines, and kinda of blotchy around the jaw line. No the lines dont go away, soften the look, lines are not as deep. If you are not completely satisfied you can send the bottles back empty. I am 49 and have had it. An old friend of mine started selling R&F and now harasses me to join her team. Now from what physicians told me this is not always the case but it does happen. You can use the selection tool on our website and the results are emailed to you. I promise, if you are a doer and you want way more out of your life, then you definitely need to look into this company! You can reach me through my website: ccherney.myrandf.com. I had approached the person that invited me but she was not on board with me joining because she wanted to do her own thing separate from me. One is currently on the brink of divorce bc of the deceptions that were discovered around tax time. Our job is simply to help people determine if these are the right products for them and if the business opportunity is something that could be a positive fit in their lives to help them reach their dreams and goals. I find that her clients respond to the hard sell and so I think the hard sell is part of the product, I think there r people who would not use it if they werent pressured into the product relationship. Carrot & Stick intro bundles deliver great value for money because you can bundle 3 full-size products worth up to$240for $88. Again, this is not a scam. Hope youre starting to feel better. Yes. I received a chemical burn from this product and had to use a prescription cream to get my skin back to normal which took about about a month. Do not just take my word for it, find out for yourself. I do not have sensitive skin as I have used prescription Retin A and have not had any problems with it. It relies on a sales force that's heavily incentivized to push products to friends and family. I am not sure on current products. Just giving stars based on proactive which was originally produced by the same people. I tried just dabbing a tiny bit on my finger and trying it on my eyes again and the red eyes were back same as before. Hi! In the past I went to the dermatologist for many different type of treatments for ance/post acne, and quite honestly, that is where I spent WAY too much money and wasnt too pleased with the results besides the fact I had to make an appointment, schedule childcare, and go/wait, get the consult and then pay $40 just for that on top of whatever treatment they suggested that had no money back guarantee I might add. One ingredient in the Lash Boost that has caused concern is isopropyl cloprostenate, which is a type of medication that was used to treat eye conditions such as glaucoma. so yes, your skin might be red, dry, etc its adjusting to real skin care. 1) I tried ithated it, had break outs like nothing I had ever had ever! To be honest unless youre really looking you wouldnt even notice it. AgainI apologize for this irresponsible consultant that sold to you. She said my skin was in shock and I should wait to heal and start over. I also wanted to mention, that someone said earlier that they thought that a friend of their was just trying to make money off of them. Just dial 712-432-0075, access code 102236#. If that were true, I could save the $1800 I plan to spend on lasering my spider veins on my legs. Around my chin I have zits on each side, and i didnt see any improvement in my wrinkles. The products do change your skin but you do need to continue to use them. If not, send it back and try something different. Does your upline train you? The microdermabrasion paste is $80 while the Unblemish Dual Intensive Acne Treatment sells for $102. I bought the reverse regime from a friend who was a consultant. And stopped spending hundreds of dollars on dermatologist recommended products that didnt work. I do believe there is a 60 day return on all HSN purchases. If they are not ready, I simply delay. Its clears up but then another cycle of breakout happens when you stop using them. They really arent any more expensive than other higher end products out on the market. The company has not launched there yet. You have nothing to lose. The lotion has Retinol, which just makes my skin glow. As Katie Rodan told Forbes in 2016, You have to be able to stand on your own two feet., This is a BETA experience. A broad spectrum SPF 50+ sunscreen protects the face from sun damage. Its posts like this that drive me crazy. My skin looks better than it has in years since having my children, I use the Ampd roller as well which I think make a huge difference. Rodan and Fields is made by dermatologist. No one wants to sign up to be a preferred member, or buy anything for that matter because they dont want to be obligated to be on an auto shipmentI know I sure dont. Becca, I disagree. You can use this product three times a week and the Macro E once a week and both in the same week! Ive been using Rodan and field for about three weeks now and on the box it said by now my acne should be clearing up but so far all it has done is dry out my skin ALOT. Skincare is like any other some work, some dont. I have not tried R+F and cant say that is why you have it, but sometimes switching skincare brands can trigger it, as can stress. Diane Ive also been having seriously bad eye issues itchy red scaly watery and wondering if it is to do with starting R+F. My skin completely changed. My sponsor says its not important to understand, but I think it is, so as to explain to others who are interested in joining my team. I am so sorry to hear about your frustration. Even hand cream $51I thought Bath & Body had expensive lotionsIts great if you want to try it bla bla bla & you have that kind of cash laying aroundbut $37 eye makeup remover clothsReally? I meant for NTI liked his/her comment about absorbing into the skin. But if there is a huge improvement on my face and I am starting on my mothers next week then I would be happy to bring this product to others. This tanner also contains the brands proprietary RF-Dcell, Rodan and Fields SPOTLESS Acne Clearing Treatment is the second step of the brands two-product SPOTLESS Regimen. You can also dispute charges after you have tried to make contact. one of my customers packaged got lost in the mail ( which rarely happens) and they expedited her a new order with no charge and sent her extra product! Their slogan of 60 day money back guarentee maybe should be changed to it takes 60 days to get your money back, but you might not get it at all!. Most all Consultants were and are users who fell in love with the product then fell in love with the company! I have use the unblemished products before. So Im sure my skepticism can be forgiven when I doubt what these genetically blessed non-professionals have to tell me about your underwhelmingly rated products. when you start a regimen it expedites the process and you break out more and all at once- hence purging- keep up with the regimen and it will subside and your skin will clear up. Along with my FT job, 2 kids as a single mom, and life in general..I added this business as my Side Gig! If not, message me and we will talk about discounts! It works, it truly, truly does! After almost 90 days of getting the run around from the sales consultant, some terse messages to her and me calling R&F myself, my refund is FINALLY being processed. Be very careful and use sunscreen! This way your skin will slowly adapt to changes and ingredients the products has. A pyramid business model is how not just MLMs operate, but much of how Corporations operate as well. The bottom line, in my opinion, is that each person makes purchasing decisions based on emotion we prioritize everything in our lives and depending on how you feel about your skin and how important your objectives are to you, will determine what products you decide to purchase. I used Unblemish for my adult acne. Hi Lisa, if you still need a new consultant, let me know and check out my Instagram page: luxuriate.your.skin . The acne line has cleared my adult acne and the moisturizers are amazing. A few months have passed since and I have used these Rodan and Fields products a few times per week.Since this is a prolonged period I certainly have a strong expectation of what Rodan and Fields can do for my skin. Vitamin C Im not bashing this company I am just saying be realistic when you step out there and give it a whirl. I spent more than this on getting my nails done every 2 weeks. The formula includes Retinal-MD Technology, which is simply retinal (note the a). It took me two years of thinking about it to give it a try and I saw dramatic results within the first three weeks using Reverse. It will clear upjust go see your dermatologist! I kept thinking that I might need to use it until they are empty before I see results, but the results never came. I also love sharing these products with my friends, family, and people I meet on a daily basis. REALLY? MY NAME IS RACHEL AND I AM A LICENSED ESTHETICIAN IN ILLINOIS. If I had to go one day without the redefine eye cream I would go crazy. This is definitely a scam, R&F is not interested in providing customer service or havng long term customers. Though I do like there products, there customer service is the most unacceptable, unprofessional, ineffective, pointless, worthless customer service I have ever dealt with. Unless you are a trained professional dermatologist or esthetician, you are simply guessing as to what the real skin issues are. I am so thrilled because my face has not had any new breakouts since I started the regimen. I guess Ill take my short lashes and healthy eyelids over a potential serious problem. Rodan and Fields are both Stanford-trained dermatologists with decades of experience who continue to maintain their private practices in addition to having this business. Sorry Jamie, what product are you referring to in your last paragraph? I used to go through a bottle a month of foundation/cover-up. Use retinoids at night. Yes, the products may be what some consider pricey, but honestly, dermatology made, dermatology grade products that work, no prescription requiredthat in and of itself, is worth it seeing personally what they have done for me and my family. Rodan and Fields created this technology to help your skin retain moisture and stay comfortable when challenged by climate and other environmental aggressors, allowing you to achieve a healthy sun-kissed glow for a longer period of time. I must say I am disappointed that consultants would write reviews about their own products on a customer review feedback site. The consultants keep responding with something like Im sorry to hear about your experience but I I personally find it troubling that there are so many bad experiences and so many consultants jumping in to aid. Just let me know what works for you. And poor reactions is rare pay for May give-away with every preferred customer order in very low concentrations therefore! 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