After the well documented troubles with my previous favourite ferry company, P&0, I thought I'd give Stena ( Harwich to Holland) a try. Is there a Bureau de Change facility onboard? This lounge is available as part of our Premium fare, which also includes express boarding and disembarkation, or you may upgrade for only 18 per person (lounge access only). Can I check my luggage in for the sailing? What are the Stena Line's age categories? To maintain the relaxed ambience in the Lounge, we welcome guests 8 years and over. Enjoy even higher levels of comfort, style and service in our exclusive Stena Plus Lounge. Klopp_is_God 6 mo. Is there a Bureau de Change facility onboard? Try your luck with our casino games. Shop well stocked with some good deals. Stena confirms that an order has been signed by Stena RoRo for 4 "E-Flexer" ferries plus four options at AVIC Weihai. Only negative was the spa was closed the day of our trip :(, I have used Stena on various occasions and found great service. Everything about the service was excellent. Are English pound notes accepted in Northern Ireland? Stena Adventurer 13/12/2022Kitchen served out of date breakfast. Could easily have docked on time but didn't for reasons unknown. Where can I find directions to the terminal? Different departure location and trouble free boarding. Traduzioni in contesto per "una vasta gamma di piatti speciali" in italiano-tedesco da Reverso Context: I passeggeri che hanno prenotato un posto nella sala Stena Plus Lounge potrenno godere di un servizio al tavolo e un menu di prima qualit che include una vasta gamma di piatti speciali e tradizionali. It's an ergonomic disaster! Are there toll roads I need to be aware of close to the ports? You also get express boarding and disembarking. You can also upgrade to a lounge or cabin (subject to availability) at Guest Services. Do you provide a late check-out option on your ferries? How do I update my online profile with Stena Line? The check-in process was quick and efficient and the crossings departed and arrived exactly on time. Unfortunately the booking procedure is a BLOOY joke. Is there a Bureau de Change facility onboard? This is the version of our website addressed to speakers of English in United Kingdom. Thank you Stena Line you are truly a reliable company with great customer service. This was the highlight of our trip, my grandson was thrilled to bits! Stena should be proud of there crew I'd like to say thank you especially Jamie and Kirsty. Wedding venue for small intimate wedding? Do you provide luggage lockers at the terminal? Where can I find information on careers with Stena Line? Many thanks to all, a great day out. Have never eaten in the restaurant as timing of our crossings enable us to have meals at our destination. ago The Stena Plus Lonuge is offered as an . But I would have to pay 250!!!! We usually go with Stuarty75's option but last year we did pay extra for Stena Plus on the (ta && ta.queueForLoad ? ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-96545682', '');}, 'log_autolink_impression');Dublin to Holyhead route,thought it was too short to bother with a cabin,close call as to whether or not it was worth it,my Wife drank quite a bit of wine,the snacks were disapointing,tasty enough,but once they had gone,which was in about 5 minutes,they didn't put any more out so quite a few people didn't get any,what was there was nice,with the Belfast sailing being that much longer you would hope more would be available! How can I make a booking using a Tesco Clubcard Partner code? Can I stay in my vehicle during the crossing? Image. ago It's a very long, very uncomfortable crossing without a cabin. Well worth the money. Weve a range of cosmetics, jewellery, designer bags, candles and electronics that theyre sure to love. On that crossing though, I might choose a cabin for even more isolation! I called the help desk number and the wonderful staff (Emily) reviewed my booking and applied the discount, even though I had already booked. How do I book multiple vehicles on one booking? Alternatively you can pre-book one of our onboard kennels. Last year they organised a last minute crossing due to being let down by a well known Irish Airline company, and this year when our booked crossing from Fishguard was cancelled due to weather conditions, the staff at Stena were trouble free and accommodating to a TEE. There is supposed to be a non-stop supply of all supplies all journey. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. There's actually quite a varied selection and they are replenished throughout the journey. It was worth every penny. Find out how we combat fake reviews. What facilities do you provide in cabins? I usually go cairnryan to Belfast. The lounge is handy if you want a quiet space to just sit and chill out while you cross but you can get by without it. Thats after having already having had to swap a cabin for Stena Plus, which on this 8.5 hour crossing was frankly s**t! )fresh air but because of the delay we went for something to eat,it was pretty crowded & noisy in the bar & dining area whilst the Stena Plus lounge did seem nice & quiet! The Stena Plus Lounge is a private lounge area available to passengers for a small extra charge. You can also enjoy a light snack or a sandwich together with your selected hot or cold, non-alcoholic or alcoholic drink. I've done Exec Lounge at airports before and it's been worth it so any advice would beuch appreciated. Enjoy a drink in our bar and be wowed by the impressive atrium, upgrade to the calm of our Hygge Lounge or relax in our exclusive Stena Plus Lounge where the higher levels of comfort and service will make your trip even more special. Do you provide special fares for group bookings? We turned our car in at the port and had a great experience on the Ferry. Are cabins mandatory on overnight sailings? What are the call costs for using my mobile phone onboard? Sit back and truly relax! If you don't have a profile, please enter your booking reference and email address below to access yourbooking details. Loved the quiet, comfortable area at the bow with its fantastic forward views and variety of seats to suit every need. They two guys who showed him around the bridge were fantastic and patient with him. How long before departure do I need to check-in? Economy fare conditions are more restrictive than our Flexi and Premium fares. Thanks again. Where are there luggage storage facilities in Belfast? 15.12.2017 . For the same dates/times of travel the price using 60 of clubcard boost was 101 more expensive than booking without clubcard boost! The second of these would become Stena Edda. Accommodation in November & amount of time to stay. The Stena Plus Lounge is a private lounge which is available to passengers for a small extra charge. He could used his disgretion and let me on. Sailed twice with stenaline from rosslare to cherbourg last year and the ship and crew were fantastic, really made our trip. Companies can ask for reviews via automatic invitations. Whatever time of day you're travelling, you'll find a great value meal in this restaurant - breakfast, lunch or dinner. Members who are extremely knowledgeable about this destination and answer travellers questions frequently. Really comfy seats. You'll enjoy a dedicated waiter service, Stena Plus menu as well as complimentary drinks and snacks. Customer service was not great, the staff seemed a little on edge. Error: Search disabled, search profile not existing or search engine error. Benefits include complimentary snacks and refreshments, newspapers and magazines and a dedicated waiter service. First off they were going to strap my motorbike down with no protection on the seat, until i kicked up a fuss. Travelling from Liverpool to Belfast with the Stena Line in August. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Bus 96 waits at the ferry to Revenue impacts the experiences featured on this page, Ask happywanderer1960 about Stena Superfast VIII. Stena will now always be my chosen ferry operator - my sincere best wishes to all your wonderful staff - - - they even called to follow up my request - Well done Stenaline - - -. You'll enjoy a dedicated waiter service, Stena Plus menu as well as complimentary drinks and snacks. Holiday Inn Belfast City Centre, an IHG Hotel, Premier Inn Belfast City Centre (Alfred Street) hotel, Holiday Inn Express Belfast City, an IHG Hotel. What can I use my Extra points to purchase? The food selection was not great. Our lowest fare, a good choice if your travel plans are fixed. How can I check if my sailing is on time? Weve a wide range of wines and spirits onboard including whiskey, vodka, gin and liqueurs available at great prices. It's not required, usually, if there's a major sporting event on it can be a bit shite though if you're not part of the group. They used to have entertainer for kids which they stopped now and no board games anymore. The first movie they played in cinema started already before the ferry sailed away so most passengers like myself couldn't watch it. Its awful! Ship was good however the staff am not sure where they get their workers fromBut there was this guy called Rolando at in the kitchen who never heard of customer service in his life before he was rude we asked him for hot water for our baby who is 6 months old He refused to serve us and told us to complain This experience. We use this service a few times a year with our most recent over the last few weeks. So much more than we expected. Unacceptable. Stena Edda. 25 for 2 bad breakfasts. Sailed with Stena on the horizon for my trip home from france this year and it was not a patch on last year. How do I register for the Extra loyalty programme? Can I bring a bicycle on my rail and sail journey? Shop well stocked with some good deals. What facilities do you have on your ferries? Go on, treat yourself! Benefits include complimentary snacks and refreshments, newspapers and magazines and a dedicated waiter service. Stena Plus is worth it even on the Scotland boat imo even though its a much shorter crossing. How will my motorbike be secured onboard? You'll have somewhere to relax. Easy to contact by phoneKept informed with sailing updates.Lovely comfortable modern craft with very friendly crewFellow passenger used their new on board dog kennels and said they were good with access to check on them during the voyage. I would highly recommend the Dublin to Holyhead Stena Estrid, I'll be booking again soon. We also ensure all reviews are published without moderation. Want to keep up with all of the latest news? If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Our chatbot, Stina, can help you with the majority of questions you have about travelling with us. Lot's to keep everyone entertained on board.Cinema for kids and some playstations. How can I make a booking using a Tesco Clubcard voucher? What happens if my sailing is delayed or cancelled? My dog was very nervous and I was very flustered but she helped me so much to get him settled, she was a true star. Cannot, however, fault Stena Line and would definitely travel with them again. Create an account. Where can I find information on careers with Stena Line? Its an ergonomic disaster! If you enjoy the finer things in life then Stena Plus is for you! A much nicer more modern ship with better cabins than P&O Hull ferry. Access to the Stena Plus Lounge is included in our Premium fare on our Irish Sea routes (excluding Rosslare-Cherbourg) and on our Harwich - Hook of Holland route but it is also possible to upgrade to Stena Pluswhen purchasing an Economy or Flexi fare. Explained I didnt have that kind of money and otherwise would have to sleep in the van ( its February and cold ) to which he replied theres a hotel up the road. - Complimentary drinks, snacks, newspapers & magazines, - Personal waiter service & dedicated menu. What payment methods and currencies can be used onboard. Then there was the lovely Brittany. Title Different passengers or vehicles out/return. I don't know how this boat got approved for long distance sailings, because disabled people are screwed! We got some chips to fill the time and sadly they were the worst chips Ive ever eaten, Luke warm, dry and felt like we were eating flour so glad we didnt buy a full meal plus a bit pricey. Do I need a printed copy of my ticket to travel? Are there public transport links to the port? I just came back over last Saturday and again, get the chill lounge. Are there toll roads I need to be aware of close to the ports? I've done Exec Lounge at airports before and it's been worth it so any advice would beuch appreciated. We've a range of games for adults to play and, who knows, it could be your lucky day! Two and a half hours travel. In the Vehicles & Transportation category. Press J to jump to the feed. Spacious room with a double bed, tv, small sofa and armchair. Is there Wi-Fi available onboard and, if so, is it fast? Room had mini fridge with water. How do I book multiple vehicles on one booking? Do you provide a late check-out option on your ferries? We were looked after by Kirsty and Jamie they were lovely, they went out of there way to make our journey enjoyable we felt really looked after us. Do you have electric vehicle recharge facilities onboard? Free soft drinks and teas and coffees, biscuits. I get why on the night ferry a cabin or lounge is a good idea, wondering if its needed on the one that leaves Liverpool in the morning. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-96545682', '');}, 'log_autolink_impression');Dublin to Holyhead route,thought it was too short to bother with a cabin,close call as to whether or not it was worth it,my Wife drank quite a bit of wine,the snacks were disapointing,tasty enough,but once they had gone,which was in about 5 minutes,they didn't put any more out so quite a few people didn't get any,what was there was nice,with the Belfast sailing being that much longer you would hope more would be available! Are your ports and ferries accessible for reduced mobility passengers? View our Onboard Magazine online to see the latest deals for perfumes, aftershaves, alcohol, confectionery and gifts in The Shop. Are there public transport links to the port? The Living Room is the place for you. What are the Stena Line's age categories? The seats are pretty comfy in the main, although frankly for what we pay Stena should really put in proper lounge seats that recline, especially for those of us with disabilities! A relaxing lounge with complimentary drinks and snacks made the journey effortless and so easy. Do you provide a late check-out option on your ferries? The boat is half the size, has hardly anywhere to sit thats comfortable, none of the seats are loungers and everything is so upright you cant sit in it for more than 10 mins without screaming in pain! Our Flexi fare offers you an attractive price with greater flexibility should your plans change. The Birkenhead-Belfast-Birkenhead route I will never ever sail again! Stena Line Ferry Stena Plus Lounge from Belfast Port (Victoria Terminal 4) to Cairnryan (Loch Ryan Port) With my return Rail & Sail ticket, I headed back from Belfast to Edinburgh with Stena Line and ScotRail after a quick 2 nights in Belfast, which was really more like 1 full day with the evening arrival and morning departure of the ferry . Its awful! The manager or higher up sorted out some good protection. Hotel not available. Thank you Stena Line you are truly a reliable company with great customer service. Here are 8 tips for writing great reviews. The only alcohol drinks that are free is wine, the red was drinkable didnt try the white as not a white wine drinker, and when the main bar closes they remove the wine from the lounge. Want to know more? This was a great service and the ship is really nice inside. Bad enough they cancelled our morning sailing without offering an alternative! What are the opening hours of your ferry terminals? I dont know how this boat got approved for long distance sailings, because disabled people are screwed! Don't think my spine would have survived 8 hours on regular seats. What facilities do you provide in cabins? I think its good value especially if boat is very busy. Ricky is a genuine nice guy and credit to the company. Access to the Stena Plus Lounge is included in our Premium fare on our Irish Sea routes (excluding Rosslare-Cherbourg) and on our Harwich - Hook of Holland route but it is also possible to upgrade to Stena Pluswhen purchasing an Economy or Flexi fare. Many thanks to all, a great day out. What payment methods and currencies can be used onboard. A great service and will be using again soon. Foot passengers must collect their tickets from the Freight Counter at least 45 minutes before departure (the Freight Counter is open from 05:30 to 22:45 Mon - Sat and from 08:15 to 22:15 on Sun). How can I check if my sailing is on time? Our Hygge Recline Lounge is a calm space with comfy reclined chairs, soft tones and lighting and large (muted) TVs. I didn't sleep a wink the whole night and was very uncomfortable the whole journey. For hotel or self catering breaks, please click on the link below to view your booking. This is the version of our website addressed to speakers of English in the United States. How do I register for the Extra loyalty programme? * Stena Line will save and use your e-mail address to send you news and special offers. But I don't suffer fools well and met too many on the boat. 'Stena Plus' premium lounge (additional fee applies) with table service and dedicated toilet facilities. Look out for our special multipack deals for even further discounts. I asked if it would be possible to let my grandson up on the bridge and they kindly obliged. Pets are not permitted in public areas onboard unless they are assistance dogs. Do you have questions or need help with your booking? Beans changed their color and taste. Probably take the tunnel next time. I recently travelled Dublin to Holyhead to collect my new rescue dog. Took my grandson on a trip to Cairnryan and back on a day trip (16th Aug belfast to cairnryan 07:30) as it was his eighth birthday and he wanted a trip on a boat as he'd not been on a boat before. Was an early boat so decided to use the voucher on the room and it was blissful. Well worth the money. Thanks Richard really appreciated it . Do you provide special fares for group bookings? Stena plus Lounge- deteriorating value Review of Stena Line Limited - Day Trips Reviewed January 6, 2018 via mobile Travelling in ' first class' Stena us lounge from Rosslare to Fishguard- the complimentary food of dates, granola, yogurt/smoothies was withdrawn from customer view and access at 7.45am- well before departing from port. Probably not worth it for the food/drink you can snaffle during the crossing, but I like the "relative" calm. Its definitely worth the price since you will be on the boat for 8hrs. The Stena Plus Lounge is also available on our routes to Denmark. Do you have electric vehicle chargers at the port? It was worth every penny. Date of experience: 27 December 2022 If you need assistance please don't hesitate to get in touch prior to travel or, whilst onboard, please ask a member of our team who will be more than happy to help. What is the Business Traveller programme? Do you provide luggage lockers at the terminal? I want my money back! Coffee, drinks and snacks on hand throughout the voyage, dedicated toilets, friendly and attentive staff, and even newspapers and other reading material. Two and a half hours travel. Boarding process very efficient. In order to complete a booking on this site, you must accept cookies in your browser. Where are there luggage storage facilities in Belfast? The check-in process was quick and efficient and the crossings departed and arrived exactly on time. Stena Plus Lounge is Great Review of Stena Superfast VIII Reviewed 7 September 2017 via mobile Took a day trip from Cairnryan to Belfast with a combined Game of Thrones Westeros tour ticket and paid the extra to use the Stena Plus Lounge. Benefits include complimentary snacks and refreshments, newspapers and magazines and a dedicated waiter service. Are there conference facilities available onboard? How do I update my online profile with Stena Line? Can I get a quote without making a booking? Do I need a printed copy of my ticket to travel? What are the Stena Line's age categories? Shame on you. Is it worth booking the plus lounge or a cabin when taking the 10.30 Stena Line ferry from Liverpool to Belfast? Check-in for vehicles closes 60 minutes before the scheduled departure time. 6 answers. If you enjoy the finer things in life then Stena Plus is for you! A great service and will be using again soon. Cant complain about anything else the crossing was great. Now don't take this the wrong way but I like a couple of "beverages" when I travel and wondered if you get a few. Lot's to keep everyone entertained on board.Cinema for kids and some playstations. How do I book if I don't know the vehicle registration? Our friendly team at Guest Services will be delighted to assist you with any queries you may have about the facilities onboard during your crossing with us. What is the Business Traveller programme? What facilities do you have on your ferries? Cannot, however, fault Stena Line and would definitely travel with them again. What passes do you accept for bus and rail travel? Our wheelchair accessible en suite cabins are designed to ensure there is ease of access, sufficient floor space and a more spacious layout overall. A relaxing lounge with complimentary drinks and snacks made the journey effortless and so easy. What are the call costs for using my mobile phone onboard? What limits are there on purchasing alcohol and tobacco products onboard? . We use this service a few times a year with our most recent over the last few weeks. Claim your profile to access Trustpilots free business tools and connect with customers. This is the version of our website addressed to speakers of English in United Kingdom. Would book a suite again.Fares can be pricey especially at peak times. Book a cabin or chill lounge for sure. Just experienced Stena Lines profit before people policy.Arrived at Harwich for the ferry to Hook of Holland. Even a Television, free minibar and snacks in the premier cabin. Having travelled on P&O's Liverpool-(ta && ta.queueForLoad ? Be ready to get up to the Lounge quickly after parking so you can get a good spot if boat is busy. The Stena Plus Lonuge is offered as an upgrade on all fast craft and selected Superferries. Whether you travel by day or by night our en suite cabins offer you a private space to rest and unwind - for even greater relaxation you could upgrade to our Deluxe Cabins. From Steven and Sharon. Is there Wi-Fi available onboard and, if so, is it fast? Take in a free movie in our Movie Lounge and relax and enjoy your screen time onboard. It goes against our guidelines to offer incentives for reviews. I would certainly use them in the future for that reason alone. Travelled from Cairnryan to Belfast for the start of our holiday in Northern Ireland. Options will vary by route and by ferry and will be clear when making a booking. more. Tea,coffee,soft drinks and wine. Staff very friendly and helpful. Surf the net for free on your own personal device at our ports and onboard. The seats are pretty comfy in the main, although frankly for what we pay Stena should really put in proper lounge seats that recline, especially for those of us with disabilities! What facilities do you provide in cabins? Looking for a gift for someone special? Weve some great travel options for your pet. Cot that was provided in our room stunk of baby sick when we opened it, used baby pram instead so they could sleep. Get answers to your questions about Belfast, Trip Reports from visitors to Northern Ireland. Can imagine it would be even better on a longer boat. You can upgrade to our exclusive Stena Plus Lounge and travel in the lap of luxury, with even greater comfort and convenience. At least Stena Plus. Here youll find news, events & information. I did it once as we booked late and couldnt get a cabin. Do you provide meals onboard for people with special dietary requirements? All petsmustbe pre-booked prior to travel and have the necessary vaccinations and paperwork. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Do you have electric vehicle chargers at the port? Now don't take this the wrong way but I like a couple of "beverages" when I travel and wondered if you get a few free beers etc when you book upgrade. Relax and unwind in one of our en suite Standard Cabins that have been specially adapted to accommodate your pet. 1 2 3 4 5 Previous Next A Different Class - Complimentary drinks, snacks, newspapers & magazines If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. And electronics that theyre sure to love a profile, please enter your booking and. And couldnt get a cabin the first movie they played in cinema started already before the scheduled departure.. And met too many on the Scotland boat imo is stena plus lounge worth it though its a much shorter crossing if so, it! Any advice would beuch appreciated or self catering breaks, please enter your booking the Dublin Holyhead. 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Holyhead to collect my new rescue dog ( subject to availability ) at Guest Services the vaccinations!