Overall, Bitdefender VPNs server location coverage is poor. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. In our McAfee VPN review we explain how its service also uses a Hotspot Shield white-label. . Among many others he writes across Future titles covering health tech, software and apps, VPNs, TV, audio, smart home, antivirus, broadband, smartphones, cars and plenty more. Right-click the red shieldicon in the system tray, and then select Show in the menu. Read Hotspot Shield review, A great value VPN, Surfshark offers a consistently secure connection which doesnt leak any identifiable information. Reddit and its partners use cookies and similar technologies to provide you with a better experience. if you are using the free version of the VPN product, you can upgrade to the premium plan from here. is already installed on your Windows computer, you can open Bitdefender VPN from there: Bitdefender is one of a few VPNs to run on Hotspot Shields proprietary Catapult Hydra VPN protocol. How do I troubleshoot VPN connection errors? The mobile apps both have a simple layout. Theyre all basic and lack many advanced settings. Visit our corporate site (opens in new tab). Number of countries: 48+ You can email the site owner to let them know you were blocked. Instead of connecting directly to a public network, your device connects to Bitdefender's VPN servers. When you purchase through links on our site, we may earn an affiliate commission. However, we suffered a 90% download speed drop connecting to the Germany server. Does all that make Bitdefender Premium VPN worthy of being on the best VPN services list right now? Here you can also consult the Subscription Agreement and Privacy Policy. and our We particularly like that you can change the server location youre connected to without having to disconnect from your current one. Bitdefender VPN secures your internet connection across multiple platforms (Windows, Mac, Android, iOS), so you stay protected every time you connect to unsecured Wi-Fi in airports, shopping malls, cafs, or hotels. Callum Tennent oversees how we test and review VPN services. How fast is Bitdefender VPN? There is a strong encryption to keep your data secure with AES-128/256 GCM, which is pretty standard for VPNs these days. Bitdefenders privacy policy covers all home solution products, and includes just two short paragraphs about the VPN service: Aura (formerly Pango, and before that AnchorFree) acts as a data processor for Bitdefender. Log in to your Bitdefender account and manage security for what matters. Click Privacy on the left sidebar of the Bitdefender interface. The Bottom Line. Regarding its usefulness as a mobile VPN, the apps for both Android and iOS are pretty similar in terms of both the interface and the functionality. There are several steps you can take to troubleshoot any connection error:Troubleshooting Bitdefender VPN errors on Windows, Mac, Android, and iOS. You can purchase the Premium VPN subscription to get unlimited traffic and the option to connect to any available server. The server location for users with the free version is automatically set by Bitdefender to the most appropriate server, while premium users have the possibility to change the server location they want to connect toby selecting it from the Virtual Location list. From the Bitdefender interface Event viewer is empty. You can also try a flush dns to ensure you are connection through proper routes. If you need further guidance you can accessthis friendly guideHow to upgrade to Bitdefender PremiumVPN on Windows. Windows Central is part of Future US Inc, an international media group and leading digital publisher. Payment options include credit card, PayPal, bank transfer, check, and even cash (if youre a US resident with a 7/11 nearby). It offers 200 MB daily traffic per device (a 500 MB daily traffic quota is included only in Bitdefender Small Office Security subscriptions) and automatically connects you to the optimal server, without having the possibility to change it. Furthermore, you cant even use the VPN on many devices including Firestick, Apple TV, PlayStation or Xbox. I have Nord VPN and Think or swim loaded. We also consider the number of city-level servers, plus how many IP addresses are maintained. Some common questions about Bitdefender VPN tend to recur. You can also tell it to do this when you head to a particular website, and the app even has certain categories you can set this to (Financial, Online Payments, Health, File Sharing, Online Dating, Mature Content). Support: Browse the FAQ or reach out to our Support team if you need help with your product. I have a new windows 10 build. I am at I am at 16:36:20 and 659,345 files and still working. Download speeds on a 1Gbps US data center to Bitdefenders VPNs nearest location peaked at 350-410Mbps, which is good and, unsurprisingly, very similar to Hotspot Shield's performance. Beyond these major platforms, the VPN offers very little additional device compatibility, sadly. Bitdefender has long offered a VPN as part of its growing family of security products, making it available for standalone purchase earlier this year. This is far from ideal from a privacy standpoint. There was a problem. Bitdefender operates a small network 1,300+ VPN servers in 25 countries. Complete protection and unlimited VPN for 10 users. Tom's Guide is part of Future US Inc, an international media group and leading digital publisher. This includes a big blue Connect button and the name of the country where your current server is located, which when clicked on will present you with a list of other server locations (but without details such as load figures or ping times). Regardless of the subscription type, Premium VPN can be used on maximum 10 devices at once. Wireless AX Router Nighthawk (WiFi 6) (15), Desktop and Notebook PCs, Wired and Wireless Routers, Modems, Printers, Scanners, Fax Machines, USB devices and Sound Cards, Windows Operating Systems (2000, XP or Vista), MS Word, Excel, PowerPoint, Outlook and Adobe Acrobat, Anti-virus and Anti-Spyware: McAfee, Norton, AVG, eTrust and BitDefender. Performance & security by Cloudflare. Surprisingly, we unblocked BBC iPlayer through the UK server, which a lot of VPNs struggle to unblock. The only issue with autoconnect is that it will do so without notifying you which country you are connected to. It . Bitdefender is in fact a poor VPN for streaming. With Bitdefender VPN, you benefit from a daily 200 MB daily traffic quota per device included in your subscription (a 500 MB daily traffic quota is included only in Bitdefender Small Office Security subscriptions). Bitdefender cannot wake the MAC. BBC iPlayer can often be problematic, and last time Bitdefender struggled. The subcategories are weighted as follows: See our full methodology in how we review VPNs. Bitdefender isnt the only antivirus company to do this. If you need further guidance you can accessthis friendly guideHow to upgrade to Bitdefender PremiumVPN on Windows. To access the main interface of Bitdefender VPN, use one of the following methods: So, if you're looking for the best Netflix VPN, Bitdefender probably won't be on your shortlist, but while it's not the best all-around streaming VPN, depending on what you want to watch it may well do the job. Another nice touch is the ability to access devices on your local network when you're using the VPN, which can be very convenient for those that use this feature. What is the difference between the standard and the Premium version? Bitdefender Premium VPN is sold mostly for the sake of encrypting your data and allowing you to browse the internet anonymously, but the website does say that users can unlock media, videos and messaging from all over the world.. Bitdefender VPN is expensive for what it offers. We believe the reader should decide what is or isnt a reasonable price. ?. Future US, Inc. Full 7th Floor, 130 West 42nd Street, Torrenting is allowed on Bitdefenders VPN network, and we registered quick file-sharing speeds in our P2P tests. The complaints centered around the companys use of data from the free version of the Hotspot Shield app. Defragmentation is a good option with hard drives. Ranked #39 out of 56 VPNs for Customer Support. DNS leaks also increase your risk of falling victim to man-in-the-middle attacks. What is the status of the fix? Bitdefender is available on the four most popular platforms: PC, macOS, iOS and Android. Why you can trust Tom's Guide But, we dont recommend torrenting using Bitdefender VPN. The VPN interface displays the status of the app: connected or disconnected. At this time the workaround this annoyance is to run the product with Administrator rights. Bitdefenders support team can be reached via live chat, email, and phone, but its worth noting that this is the general support team and will cover issues for all of Bitdefenders products and services, not just Premium VPN. As a result of being a Hotspot Shield white-label, Bitdefender is really fast. Your IP: Click to reveal I was impressed that both antivirus programs provide excellent defense against all strains of malware but Norton ultimately outperformed Bitdefender in security, performance, ease of use, and extra features. okit took about 5-6 hrsfound and took care of 21 viruses/bad files, Well, it depends on the speed of the system. You wont be able to find more private or anonymous payment methods, though. Local download speed is considered the most important factor. Click Open VPN on the VPN pane. if you are using the free version of the VPN product, you can upgrade to the premium plan from here. From the Bitdefender interface 425 VPN; 415 Central & Subscriptions; 456 Other Products & Services; 93 Security Research Team; 177 Product features and Ideation; Was this article helpful? Its not a surprise, though, considering Bitdefender even states on its website that it restricts use of the VPN in the below countries: We dont recommend using Bitdefender VPN if you intend to travel to a highly-censored nation, because it just wont work. To access the main interface of Bitdefender VPN, use one of the following methods: Right-click the red shieldicon in the system tray, and then select Show in the menu. Still no fix? While Bitdefender VPN has a kill switch, we've also seen it leaking DNS information. First off, we've got a host of new server locations, jumping up to 48 countries covered in total, as opposed to 30 previously. The benefits of the Premium version will get unlocked once you activate the subscription. Select a product or category below for specific instructions. Take advantage of its money-back guarantee and try ExpressVPN for free. On one Windows 7 computer, it would not go away always immediately popping back up. The latest event, about an hour ago, says "Update requires reboot to complete. The server location for users with the free version is automatically set by Bitdefender to the most appropriate server, while premium users have the possibility to change the server location they want to connect toby selecting it from the Virtual Location list. If Bitdefender VPN was no-logs then there wouldnt any internet data to hand over. For more information, please see our Unfortunately, Bitdefender VPN is not a service we recommend our readers use. Read Surfshark review. What's the issue??? We were pleasantly surprised that the kill switch is available on both platforms (as this isnt typical for an iPhone VPN) and theres a setting to automatically connect on public Wi-Fi.. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Yes Weve rigorously tested the VPN, and in this review well answer key questions such as: Sadly, Bitdefender Premium VPN really disappointed us in our tests. Having the same issue, Win 10 Pro x64, Internet Security 2016. Complete protection for 5 or 10 devices. This is the full extent of the VPNs functionality. Has there been any progress on this issue? EXPERT ADVICE: ExpressVPN is the best VPN there is. The attached file is a screenshot of the error. The feature helps you secure your connection every time you need, and connects you automatically to the optimal server location. I'm on the forum within the rules. This way, unfortunate situations such as theft of personal data, or attempts to make your devices IP address accessible to hackers can be avoided. While DNS leaks dont reveal your download activity on its own, DNS information can used to identify you. Can I select a VPN server by city, not just by country? I just downloaded the free trial and opened the vpn and it has been stuck on configuring for a few minutes, and says not to restart the device, is this normal? Select the Start button, then type settings. Mostly because your smartphone uses Power Saving Mode to save battery, which stops the running apps Heres how to fix it. The same goes for the mobile apps, which also have a kill switch, and deliver good usability. Have queried this with Bitdefender in a survey - no reply yet. It can protect the same number of devices as your Bitdefender security solution subscription, but no more than 10 devices connected at a time. I am having the same problem today for many hours. Last Updated:10/07/2020 Log in to your Bitdefender account and manage security for what matters. Welcome to the Bitdefender Expert Community, https://community.bitdefender.com/en/discussion/comment/271261#Comment_271261. 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