We allow you to use discount codes strictly on the terms and conditions upon which they were issued which, amongst other things, may include terms relating to your eligibility to use them and a maximum order value. vising our help centre. Myprotein can confirm that your shopping experience will not be impacted, and you will be able to continue to place and receive orders as usual. Only one prize will be awarded per household. You have 14 days to return your order under our 14 day return period policy, which starts on the day after you received the item. Therefore if you have paid, or part-paid, for an order using a Myprotein Gift Voucher any refund will be issued in Gift Vouchers to the same value. By entering into a subscription plan, you acknowledge that your subscription has an initial and recurring payment feature and that you accept responsibility for all recurring charges prior to cancellation. Please keep the product until you have spoken with our team who will advise whether or not we require it back for further analysis. Why is it on the website? Gift Vouchers can be used to purchase any product on www.myprotein.com. Flavor: Amount: France (for addresses in France, Austria, Bulgaria, Croatia, Czech Republic, Estonia, Greece, Hungary, Italy, Latvia, Lithuania, Portugal, Romania, Slovakia, and Slovenia), 6. Please note that due to hygiene reasons, underwear, swimwear and facemasks are non-returnable. We have made the necessary changes to ensure your shopping experience is not impacted, meaning delivery timeframes will remain unaffected. have been transferred to them. k. Where any personal data relating to any other person appears in the Content you warrant that you also have obtained their consent for the processing of such personal data. Our Customer Service team is always on hand to provide support and guidance. Our range of vegetarian products are Halal suitable. 433-5147, at feedback@thehutgroup.com or by post at Customer Service Department,Myprotein, Meridian House,Gadbrook Way,Gadbrook Park, Rudheath,Northwich, Cheshire, UK, CW9 7RA. Discount codes cannot be used when purchasing a Gift Voucher. 25%. Entry into the prize draw will be taken as acceptance of these terms and conditions. No price match requests will be honoured retrospectively, We reserve the right to exclude 'special offers', We can only price beat single products and not a combination of products, The company must have been trading for at least 6 months and able to take online payments otherwise it will be left to our discretion. If your credit or debit had to date, we identified that the current Group legal entity structure does If you need any support please contact us. For your information, we are not responsible for such websites or material nor do we review or endorse them. Gift(s) automatically added to basket when offer requirements are met. We will introduce you exclusively to Newpay finance products provided by NewDay Limited under this Introducer Appointed Representative arrangement. Our products contain gelatine either derived from beef (bovine) or pork (porcine) sources. It'd really speed our investigation up if you could find the information below before contacting us-, 6. Before re-entering any card details you'll need to make sure that the expiry date and billing address are correct. We will have no responsibility for the acts/defaults of any other persons or companies. is still unsuccessful, we will give you at least 48 hours notice in advance of Please read them carefully as they affect your rights and liabilities under law. into new legal entities within the THG group and the corresponding databases How do I change my account details? Don't worry, by heading to the log-in page and selecting 'Forgotten your password' you'll be on your way to getting it reset in no time! Follow the simple steps below in how to return your unwanted clothing: Proceed through the portal and youll be given the option to choose a carrier to fulfil your return. Absolutely! Payment can be made by any major credit or debit card or via your PayPal account. Myprotein UK HQ, M90 3RR Manchester, UK i. Myprotein is very clear that for any . Gift Vouchers are valued and issued in GBP Pounds. By using the Website you agree to be bound by these Terms and authorise us to transmit information (included updated information) to obtain information from third parties, including but not limited to, your debit or credit card numbers or credit reports to authenticate your identity, to validate your credit card, to obtain an initial credit card authorisation and to authorise individual purchase transactions. There are currently no items in your basket. We only keep data for as We can only reissue gift vouchers which have not been redeemed. Social Media Content Use Terms and Conditions. Use the enter key to expand submenu items. card payment is not processed successfully for any reason, we reserve the right For each competition, only one prize will be awarded per entrant / email address. What is the amino acid profile for X product? Gift Vouchers can only be used on www.myprotein.com. In addition, we will process information about you in accordance with our Privacy Policy. Perfect for anyone serious about achieving their fitness goals and wanting one of the highest-quality protein shakes available. $34.46 ($1.96 / Ounce) $ . If the code doesnt work then you'll need to check you're not trying to use more than one offer, you can only use one per order. OFF. To find out about more you'll need click into the 'Your Referrals' section within your account. If your delivery address is outside of the United Kingdom you may be subject to import duties and taxes (including VAT), which are levied once a delivery reaches your destination country. Your right is to change your mind. You can contact our Customer Service team through your account. We regularly review our pricing to ensure we remain competitive. Select the item(s) you wish to order and add them to your basket. This can take 3-5 working days from the date we receive the return. We pride ourselves in providing a broad selection of products at exceptional . If you do not wish to accept the new Terms you should not continue to use the Website. So that we can look into this for you, please contact us to tell us more. The Promoters decision is final and no correspondence will be entered into. Myprotein Arab Emirates. I have received a faulty item. $58.04 ($1.64 / Ounce) $ . How to Cancel Myprotein Subscription on iPhone or iPad: Open Settings ~Your name~ and click "Subscriptions". Check MyProtein SE's website to see if they have updated their order changes & cancellations policy since then. Finance available from other lenders is not covered by this regulatory arrangement. disable any user identification code or password we have provided to you, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these Terms. Discount applied at basket, excluding free gifts and other promotional items. 4 installments of $9.99 with zip Learn more about quadpay Learn more. a. Can I return a product if I no longer want it? We are not responsible if any Gift Voucher is lost, stolen, destroyed or used without your permission. You have the right to object to your l. We will process personal data included in the Content or otherwise provided to us in connection with our use of the Content in accordance with all applicable data protection laws and our website privacy policy. We will not be obliged to supply any other goods or services which may have been part of your order until the dispatch of such goods or services has been confirmed in a separate Dispatch Confirmation. Once your order has been processed and we have taken payment, you will be emailed the electronic Gift Voucher code to the email address where your order confirmation email is also sent. Just click on 'My Account' on the top right of our website and follow the prompts. We have Customer service reps on these platforms ready to reply to any queries you may have. Spend & Save! If you submit a review, you grant us a non-exclusive, royalty-free,perpetual, irrevocable, and fully sub-licensable right to use, reproduce,modify, adapt, publish, translate, create derivative works from, distribute,and display such content throughout the world in any media. How do I make a change to my order? A new customer is a natural person who has not previously placed an order with us (a "Referee"). Refer to our Returns Policy to find out how. Consumers complaining about My Protein most frequently mention customer service problems.My Protein ranks 340th among Vitamins & Supplements sites. Subscribe my channel for more videos like this..Keep supporting. You can send our Customer Service team a message while you're in your account. Now and again there can be an unexpected delay, if so we'll get in touch to let you know. which case please use the link you see at the bottom of the email. The Best Myprotein UK discount code is 'ZERMATT'. I'm full, I feel energised and I'm losing weight. The Website is provided on an 'as is' and 'as available' basis without any representation or endorsement made and we make no warranties, whether express or implied, in relation to it and its use. Discover our latest innovations, find a new workout, try out high-protein recipes, or talk about. You confirm that the credit, debit card or PayPal account that is being used is yours. - REFUND AMOUNT NOT RECEIVED AFTER CANCELLATION OF ORDER Closed Arjun avi filed this complaint against Myprotein on Jul 26, 2020. When you receive your item, you must check it as soon as possible following receipt and always before use. legitimate grounds to continue to process your personal data; and where our These terms and conditions ('the Terms') govern the users ('you' or 'your') use of the website https://www.myprotein.com/ ('the Website') and your relationship with: (i) The Hut.com Limited (trading as https://www.myprotein.com/) whose registered office is at 5th Floor, Voyager House, Chicago Avenue, Manchester Airport, M90 3DQ; or. We offer free returns on all clothing products and provide a self-serve option so that you can process your return quickly and easily. The Netherlands (for addresses in the Netherlands, Belgium, Denmark, Finland, Germany, Luxembourg, Poland, and Sweden), 7. To the full extent allowed by applicable law, you agree that we will not be liable to you or any third party for any consequential or incidental damages (both of which terms includes, without limitation, pure economic loss, loss of profits, loss of business, loss of anticipated savings, wasted expenditure, loss of privacy and loss of data) or any other indirect, special or punitive damages whatsoever that arise out of or are related to your use of the Website. If there is any inconsistency between the terms and conditions upon which the discount codes were issued and these terms and conditions, the discount code terms and conditions prevail. Myprotein Creatine Monohydrate Powder. If you want to add new payment details then youll need to do this at the checkout stage. I opted out of (marketing emails), so why did you send me this email? Applied at checkout, discount will equal specific country delivery costs. 4. As we take fraud very seriously, you will face validation and authorization by us and the card issuer. This Returns Policy was last updated on 19/03/2019. I have forgotten my password. It was an important announcement about a It has been used 61 times. Why do you still hold my data? By accepting these Terms you consent to such checks being made. We take pride in our products so were sorry to hear youve received your order damaged. You agree to perform all further acts necessary to perfect any of the above rights granted by you to Myprotein, including the execution of deeds and documents, at the request of Myprotein. Need some more help? Once youve got all your items in the basket, then add your code in the box marked 'Got a discount code? Please refer to the terms and conditions of an offer. internal re-organisation. If you believe that the item is faulty, please contact us. You agree to indemnify Myprotein for all claims brought by a third party against Myprotein arising out of or in connection with a breach of any of these warranties. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Website. You agree to comply with all applicable laws, statutes and regulations regarding the Website and its use. Use the tab key or shift plus tab keys to move between the menu items. j. Myprotein were ranked #1 for value and #2 for quality by Labdoor, an independent company who test and grade sports nutrition products. You cannot use your Gift Voucher in conjunction with any other discount code. We ship items separately to make sure you get what you need as quickly as possible. You have 30 days from the date of receiving your order to initiate a return. 30% OFF @ NO MINIMUM SPEND. This still allows the products to be suitable for non-alcoholic diets. I have ordered impact whey protein *. Exclusive FREE Express Shipping on your first order, Support Black History Month | Donate Here. If you wish to cancel a contract pursuant to this clause, then please see our Returns Policy for further details of how. Date of experience: 20 February 2023. We're sorry that happened! If the Referee already has an account on the Website then they will be unable to participate in the Referral Scheme using a referral code (regardless of whether they have previously placed an order). Use the tab key or shift plus tab keys to move between the menu items. Post Your Return. Deko is a credit broker, not a lender and does not charge you for credit broking services. If you have any queries regarding these Terms then please contact us. Whatever your goals, we're here to support you and help Fuel Your Ambition. I have lost a Gift Voucher. Not found the information you need? Gift vouchers, the Vitality range, and other specifically stated items are exempt from discount. Vegetarian alternatives to gelatine are used where possible. If you can't cancel then you can send the item back to us. Head over to our contact page to get in touch with them now. Gift Vouchers are valid for 12 months from the date of purchase so make sure you remember to redeem your Gift Voucher in time. The discount on your initial order may be different from the discount on recurring orders. We'll Do The Rest Once received, we'll refund the amount for the returned goods and send you a notification via email. Don't worry, you can try and cancel the item in your account. If for any reason an advertised prize is unavailable we reserve the right at our absolute discretion to substitute a similar prize of equivalent or greater value. Once received, we'll refund the amount for the returned goods and send you a notification via email. We take pride in all our products. (vi) any other matter for which it would be illegal for us to exclude or attempt to exclude our liability. Discount given when offer requirements are met. entity in a commonly-used format. Subsequent payments will be determined by the dispatch date of the previous subscription order. The value of the gift voucher cannot be converted back to cash. Is any alcohol used in any of the products? of your personal data, for example; where our purposes for processing your If you don't receive your refund and it's been 10 working days since you received our email, then you'll need to contact our Customer Service team through your account. All successful returns will be credited to the original payment method. What is the biological value of your Whey Proteins? Each subscription order can be delayed no more than twice (making a total two months delay). The subscription plan to our Service consists of an initial charge followed by recurring periodic charges as agreed to by you. Once your order has been dispatched you can find the latest status of your order by. Your account will show any previous orders youve placed. We accept no liability where you provide an incorrect delivery address or where you fail to collect the products from the delivery address which you specified. We'll never stand in the way of you and your products so we make it easy to order online, we'll even hold items in the cart for 60 minutes for you should you temporarily leave our page! Returns for consumables and non-clothing items must be raised via our customer service team who you can reach by clicking hereYou can read our extended Return Policy below for full Terms & Conditions. Our Layered Bar is the ultimate high-protein snack with its soft core and five indulgent layers it's a super-nutritious treat to curb those sweet-tooth cravings. Vegetarian. If you are entitled to a refund then we will refund the price of your item. Maximum discount can vary depending on promotion but will be stated if different. Please refine your search. Costs of posting the item back to you will depend on the item and will be communicated to you after the testing process has been completed. In particular, we disclaim all liabilities in connection with the following: incompatibility of the Website with any of your equipment, software or telecommunications links; technical problems including errors or interruptions of the Website; unsuitability, unreliability or inaccuracy of the Website; and. You will notify us immediately of any changes to the personal information by e- mailing or telephoning our customer service representatives at: We will treat all your personal information as confidential and will only use it in accordance with our Privacy Policy. Notwithstanding that risk of loss or damage to the products only passes to you once they have been delivered to the delivery address, ownership of the products shall pass to you on the later of: (a) the products being dispatched by us; and (b) us receiving payment in respect of the same. How do I give the Gift Voucher to the recipient? In these Terms Content refers to the photo and/or video, including any sound and accompanying text, posted through your account on social media, accompanying metadata such as time and place of creation, your user name, and links to your social media profile. Please dont throw the item away, we may ask for pictures of the damage to ensure we take measures to prevent it happening again. You can choose to cancel individual items or the whole order. There is a possibility we may contact you to make additional security checks and we ask for your co- operation to enable us to complete them. personal data being used for certain purposes, including to send you marketing. Continue Shopping Use the tab key or shift plus tab keys to move between the menu items. We reserve the right to amend these Terms without notice from time to time. At Myprotein, our aim is to fuel the ambitions of people across the world making the best in sports nutrition available to everyone, whatever their goal. Can I place an order to a different address? Sign Up Facebook; Twitter; YouTube; Instagram; Tiktok; Help and Information $29.69 ($1.03 / Ounce) $28.04 ($0.97 / Ounce) First . We will have the right to close customer accounts and take payment from alternative forms of payment if a fraudulently obtained Gift Voucher is redeemed and/or used to make purchases on www.myprotein.com. (b) Nothing in these Terms excludes or limits our liability for: (i) death or personal injury caused by our negligence; (ii) fraud or fraudulent misrepresentation; (iii) any breach of the obligations implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Supply of Goods and Services Act 1982; (iv) defective products under the Consumer Protection Act 1987; or, (v) any deliberate breaches of these Terms that would entitle you to terminate the Contract; or. data for a number of years for purposes such as tax and accounting. Proceed through the portal and youll be given the option to choose a carrier to fulfil your return. Please allow 28 days for delivery of all prizes. I am the recipient of a Gift Voucher, how do I redeem it? Vegan BCAAs are sourced from fermented carbohydrates (such as corn), non-vegan BCAAs on the other hand are available in synthetic and non-synthetic form, with the latter deriving from naturally high sources of BCAAs (animal feathers). Why can I see a transaction pending in my PayPal account? Are there going to be any changes to shipping fees? We will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the Website. What do I do if I have not received my order? Retailer website will open in a new tab. Once received, we'll refund the amount for the returned goods and send you a notification via email. Don't worry, you can try and cancel the item in your account. We send you an email as soon as your order is on the way, so that you can find out when it will arrive. You are also entitled to contact your local supervisory authority for data If you do need to report your order as lost then please contact our Customer Service through your account.

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