If not, then contact the support center. Try this basic soldering video to get you started. Brass Monkey Fireplace Sale Is Here FREE LOCAL IN-BOX DELIVERY ON ALL BARBECUES $899+ Save 35% OFF House of Q Sauces & Seasonings FREE SHIPPING ON PARTS & ACCESSORY ORDERS $99+ Brass Monkey Fireplace Sale Is Here Item added to your cart Continue shopping Electric Fireplace Frequently Asked Questions Are electric fireplaces safe? In addition, if you are snuggling up on a sofa or lying in bed, you can control it by the included remote control. First, reset your Twin Star fireplace as in most cases simply resetting can solve the problem. WHAT YOU NEED TO KNOW: 1. Thanks. Which is it. Touch Screen and Remote Control: The electric fireplace can be operated both via its touch screen panel and a remote control. Stunning 3D SpectraFire Plus technology - 5 Flame colors, speeds and brightness levels. Powerful infrared heater creates supplemental warmth for up to 1,000 Sq. The heater is either dirty or defective. Try resetting the fireplace and see if it gets fixed or not. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. It's probably either electrical overload or a dirty chimney. Plug the unit into another outlet that is not being used or shared by other appliances and check. You can easily change the temperature to your desired level and adjust the flame settings to create the perfect ambiance in your room. If this 15-amp dedicated circuit keeps tripping the breaker, there may be a short in the wiring of the circuit. Is there anything more frustrating than an appliance or electronic malfunctioning? Here are some typical problems and solutions to check if your electric fireplace is not working. Remotes that have been dropped in water, cracked, or experienced heavy impact may no longer function correctly. Simply press the flame button several times to solve the no-flame issue. Duraflame Electric Fireplace model DFS-550-12 won't turn on. Hope you will get the solution. Any suggestions or help? Every electric appliance like a heater or fireplace starts malfunctioning over time for several reasons. I have the booklet for the babinet but to details for the fireplace itself. Easy fix when fireplace insert won't turn on Will It Fix 898 subscribers Subscribe 382K views 4 years ago The pilot light would stay on, but the fire wouldn't turn on when you switched it on.. Without physical investigation, air advise is not safe as it relates to electricity and safety issue. My twin star fireplace, model # 2311332FGL, works as intended except the display panel light wont stay on. Ft. The Powerful infrared heater creates instant heat for rooms up to 1,000 Sq. Best Console: Ameriwood Home Chicago Electric Fireplace TV Console. Provides enough heat for a room of up to 400 square feet without any hassle of dust or smoke, or local wood burning regulations; However, this device is NOT a primary heat source. When the power cord of your electric fireplace gets overheated, the display shows the error code Er. It also allows you to control the fireplace even when you are not in the room, program the fireplace to turn on and off at specific times, and is designed to be easy to use and understand. My unit was working fine until recently. First, reset your Twin Star fireplace as in most cases simply resetting can solve the problem. Not the control panel or the remote (new batteries) Model# 42MM5734 Item# 1158044. Affiliate Toolis supported by its audience. If faulty, replace it. The common reason why you cant see the flame in your fireplace is a faulty bulb, a problem in the motor, or maybe a lack of lubrication in the fireplaces rotating rod. Voltage also can be the culprit that doesnt allow the fan to spin. FEATURES: The Sideline features an unmatched flame. If the manual switch of your electric fireplace is flipped to the ON position, this may override the signal coming from your remote control. Fortunately, at PortableFireplaces.com, we carry fireplaces and fireplace inserts to suit your unique home dcor and fit your budget. Ive cleaned it & everything. My electric fireplace was working and all of a sudden the heater went out. Then check if there is anything that is blocking your fan. That way, you can have the most comfortable warmth possible. Your electric fireplace won't turn on? Check the manual and reset it according to the instructions. I verified the voltage which is fine at 120V. The fireplace comes with mounting brackets for convenient mounting. Any ideas where I can get a replacement part? One of the biggest benefits of a Spectrafire electric fireplace remote is that it allows you to adjust the temperature and flame settings with the touch of a button. Many issues may cause electric fireplace failure like your firebox keeps shutting off or doesnt provide heat. Certifications and Listings No Certifications or Listings Wattage (watts) 1440 W When you are close to it, you can control or adjust it through the touch screen. You can install the Sideline in an existing fireplace opening. read more Marc, HVAC Tech Senior Refrigeration Tech High School or GED 984 satisfied customers Plugged my fire place in for the first time this year, and We hope you will get the solution. When you buy a Ebern Designs Electric Fireplace in-Wall Recessed and Wall Mounted, Fireplace Heater with Multicolor Flame online from Wayfair, we make it as easy as possible for you to find out when your product will be delivered. Flames are on and just change light intensity when we try to turn up heat. It does not store any personal data. Can this be fixed? Well, if resetting doesnt work, you should inspect the control panel. Learn how to replace burnt light bulbs in your fireplace here. Unfortunately, that did not help.We would appreciate any assistance or advice you can provide. If you're having problems with your electric fireplace not working, not to fret, electric fireplaces are fairly straightforward. These cookies ensure basic functionalities and security features of the website, anonymously. PROBLEM: The unit turns off by itself. If it doesnt work, take help from Twin Star customer support. These are the 8 most common reasons why an electric fireplace remote control will stop working beginning with the easiest fix and progressing to deeper issues further down the line. After checking that unit is properly plugged in, switch is on, and remote has correct batteries, check for faulty wiring. Analytical cookies are used to understand how visitors interact with the website. With the Spectrafire electric fireplace remote, you can easily create the perfect ambiance in your home at the touch of a button. Indeed, an improper thermostat setting will be a reason to stop the heater from blowing out hot air. 21 Cool Spectrafire Electric Fireplace. We have changed outlets, checked fuse box and cleaned inside. Sometimes certain buttons can stop functioning correctly. Ledgestone 55" Mantel LED Electric Fireplace, White. 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We believe that this article about spectrafire electric fireplace won t turn on is helpful for you! The basic design of an electric fireplace makes troubleshooting easy when your fireplace stops working. With a natural gas vented logs set or an electric fireplace, you can have dancing flames and cozy warmth at the touch of a button! 4. Yes, the issue can be with your thermostat. It stays cool to the touch on the sides & back and is ventless. Spectrafire electric fireplace remote is a convenient and easy-to-use feature that allows you to adjust the temperature, change the flame settings, and turn the fireplace on and off from the comfort of your couch or bed. At this time, you may want to replace the electric fireplace or get in touch with a professional. Call a professional technician for help. Check the wiring for loose connections and replace if necessary. Once the fireplace receives a signal from the remote, an electric heating element heats up, and a fan moves the cool air past the element and discharges the air to the area to be heated. My wife had the fireplace on for about 5 mins and then everything shut off except for the rocker switch still lit up showing ON. Thanks. You also have the option to opt-out of these cookies. While the electric fireplace is making heat, a motor slowly rotates a wheel, creating the appearance of a flame. Now unclamp the fireplace door from the top metal lintel bar and remove the doors. Use extreme caution to avoid electric shock. In case of overheating, this function gets self-activated to cut off any power supply, thus ensuring safety to another level. Newer electric fireplaces tend to use candelabra lightbulbs. But if you dont trace any fault, take help from the Twin Star service center to solve the issue. Allow a couple of minutes to see if the heat comes on; once it does, reset the thermostat for the desired temperature. Then loosen the thumbscrew on the lintel clamps using pliers and unscrew them. Contact a technician to check it. As an Amazon Associate, I earn from qualifying purchases by linking to Amazon.com and affiliated sites. Would a can of compressed air blowing it out help. When some problem arises, or the fireplace starts malfunctioning, we realize its importance in the freezy night. Look for exposed, frayed, or misplaced wires. I re-plugged in the fireplace and the heater immediately turned on and would not turn off. We have been revising the design of our products in recent years. The Spectrafire electric fireplace remote also allows you to program the fireplace to turn on and off at specific times. Dont worry! If this doesn't fix your problem, turn all of the switches off position and unplug the unit. What parts do I need to replace and where can I buy them?Thank youWilly. Customer service says it is probably the circuit board, but that model has been discontinued. Lastly, the Spectrafire electric fireplace remote is designed to be easy to use and understand. looking at some other troubleshooting ideas I removed the back panel and cleaned the fan which was very dirty. Plus, check if your heating element end connection is okay or not. As a heater, you can adjust the heating level(high/1500W or low/750W) according to your preference. You can simply fix the issue. Make sure you plug the thermostat into the main circuit board. Still not sure what the problem is? Hi I have a Twinstar CFS-S500 it was working beautifully or so I thought. While the fireplace is shut off, check for any obvious faulty wiring or an issue with the plug itself. Plus, when you use a few electric appliances at the same outlet, the power cord may get warm. I hope, you will get the solution. My blower motor assembly is making noise I can freely spin the assembly with no noise. Its supposed to have five different levels but only blows on low. Napoleon 180.3 cm (71 in.) Before purchasing a new fireplace, lets walk through some possible solutions so you can get toasty warm again. We keep our prices low, with free domestic shipping, price matching, and no sales tax! As you said your Twin star produces heat but turns off after a few minutes, overheating is the main culprit for this issue. Flashing ember bed lights indicate that the heater is re-activated. Plug the unit into another wall outlet or install a dedicated on 15-amp circuit board. Thats why its important to purchase electric fireplaces made by reputable dealers like Dimplex, ClassicFlame, and Ambella Home. Your remote sends a signal to a receiver that takes in the request and processes it. 2022 bestsolarlights.org. These boards run most of our household appliances today, so its important that theyre working correctly. Replace the blown fuse if required. (534) Compare Product. This is particularly useful if you want to turn on the fireplace before you come home, or if you want to turn it off while you are out of the room. When I first plug it in, it displays, F1. This score is born to evaluate product quality, and is automatically obtained and is not influenced by anyone, any company, any brand. Hi I have a twin star media electric fireplace and it will normally show the temperature but we turned it on today and it will not show the temperature. If you have any questions about your purchase or any other . We receive monetary benefits in return for showing ADs on this website and by linking to Amazon and affiliate sites at no cost to you. If your electric fireplace won't turn on: Ensure that the fireplace is plugged directly into a wall socket, and that the power switch is turned on. 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Off, check for any obvious faulty wiring or an issue with the plug.!, price matching, and no sales tax fortunately, at PortableFireplaces.com, we realize its in! How to replace burnt light bulbs in your room Thank youWilly culprit that doesnt allow fan... Set too function gets self-activated to cut off any power supply, thus ensuring safety to another level DFS-550-12... Fireplace starts malfunctioning over time for several reasons there anything more frustrating than an appliance electronic! To turn up heat to check if your electric fireplace, lets walk through some possible so! The Spectrafire electric fireplace can be with your electric fireplace, model # Item. Remote, you can get a replacement part fault, take help from the Twin Star fireplace as in cases! Probably the circuit board, but that model has been discontinued on 15-amp board... Your purchase or any other your electric fireplace makes troubleshooting easy when your stops. After a few minutes, overheating is the main culprit for this.!