There will be a "return" button beside each item. Warning: This trick will lead you towards How to get SHEIN refund without returning items. This article has been viewed 22,829 times. You will receive a notification once your order has been shipped. 45 Days to Free Return. Select the refund payment method you want to use. Click the "Return & Refund Record" link. If you want to return a purchase, you must do so within 35 days of the purchase date. Many users have come across such a situation that left them puzzled for days. Boxes and APO/FPO addresses. I ordered 2 items and I received 2 totally different items to what I ordered. If an item is marked as non-refundable at the time of purchase, you cannot return it. Hi, Im Laura and I love fashion, cooking, my kids and finding great shopping bargains. So it is not a surprise if they resort to any means by which they can reduce the workload. You cannot return items that have been washed, used, damaged (by you), or that have had their tags removed. I contacted SHEIN and they said they will refund me the amount of the original purchase within 14 days. 3) In most cases, the package will be delivered within the estimated time of arrival. An exchange will be issued if your requested item is in stock. Same thing happened to me! Return all funds to the same card used to make the original purchase. You are welcome to keep the item without returning itno return label will be sent. How do I return it . That, simply means, you get the refund without returning the item. Their customer service guy told me I can keep my jeans. I did return an item but did not receive the label and did not receive a notification that I can keep the item. Supposedly shipped May 10,2020 today is now May 24,2020 and I still haven't received my package from California. Why Does Shein Refund Without Returning The Item. Returns are available in both ways, in-store returns and online purchased items at www.shein.com. 4- Lastly, click View to download and print your return label. Return Method: Exceeds The Return Time Limit. All the original tags and labels must be attached to the products. Tick on the items you'd like to return, indicate the reason, and submit. SHEIN will not accept the returns of the following listed items. On Shein. Ganni Return Policy How Do I Start My Return | Updated 2023, How To Cancel A Carhartt Order and Get Refund | 2023. SHEIN about RETURN POLICY. SHEIN sometimes allows its users to keep the package that they wish to return. This brand has very cool return policies for its customers. Shop. This article explains the purpose of why SHEIN refunds without returning. Copyright 2000 - 2023. These reasons are usually the following: Shipping delay: you should know that if your order is delayed both by SHEIN and the shipping company, this is not a reason for them to give you a refund, unless the delivery time in which SHEIN obtains the delivery notification is greater than one month, in that case they will give you a refund, but otherwise they will simply give you a discount coupon. Some SHEIN orders can reach us without problems, on time and with the products we ordered, but on some occasions, although it is not normal, SHEIN can refund us the money for the order even if it has arrived at home. Before going to start your start, we recommend you to contact customer service and explain the whole issue to the support agent. Basically, it happened to low-quality or low price items. For those thinking it might be unfair, keep in mind the company will use the date on the returned packaging to determine if you have met the 45 days. What if I changed my mind and some things are not opened but they are intimates? Check Here: Can You Make SHEIN Return Without Original Packaging? [ 2023], Cider VS SHEIN, how are they different? Do note that the 45-day rule is not from the date you receive the product, but from the date you order it. If you are not completely satisfied with the product you purchased from Shein, you got 45 days to place areturn request. If you want to return any product that is not according to your expectations then you will not get a prior refund all the time. We return parcels to hundreds of retailers. Keep reading below to see which items are not accepted for return. Shein has also been known to accept products that include the tag unattached; however, that is not written in their return policy. Thats still nice of them ! Most SHEIN users have faced quite a few drawbacks due to issues related to the delivery of the order and other difficulties like returning it. 4. This guide to Shein Return Policy will provide you with all the information that you need toreturn your product. Step 1: Sign in to your Shein account and go to the My Orders tab. List of meanings of shipping process in SHEIN [Updated 2023], Getting points on SHEIN How is it done? How can I get the label, I do not have a way to print my refund label what do I do the people at SheIn gave me the wrong advice and advised me to order 2 xl and they are way too big I like the blouses I just want them in an XL this is the first time Ive ever ordered from SheIn. I recently returned a item and never received the shipping label, but I did get my full refund. It all starts with one click or tap of a button. Save my name, email, and website in this browser for the next time I comment. FedEx says they don't have it. Next, visit My Order and click the order that you want to return it. Then I issued a return and like OP, I haven't found a return label and there was a notification saying that "You are welcome to keep the item without returning it, no return label will be sent. " We have explained below the short and easy method of SHEIN return without original packaging. The packaging doesnt matter as long as there are NO PREVIOUS labels on it. 3. Step 2: Click on "Order Details". If you forgot your password, you can click on Forgot your Password? and follow the steps. Their generosity is quite intriguing at the same time you would tend to become cautious fearing spammers. But was received on 4/21/22 The order # is GSUN1B6420004MP Select the order you want to return. Next, visit ' My Order ' and click the order that you want to return it. Find the order you would like to cancel and select the "Make Return" button. Lets see below some of SHEIN frequently asked questions and their answers. Now, the online world is definitely scary and it is hard to blink while you try to shop and involve money in it. All you need to do is: via SHEIN. Can I return to Shein without original packaging? Find many great new & used options and get the best deals for Shein Dark Emerald Green Glitter Studded Velvet Dress L 16 Gothic Glam Party at the best online prices at eBay! did you safely get a refund? [Updated 2023], How to buy at AllyLikes? Returns and exchanges will be free if it's your first time returning. This was a question I was getting a lot as their policy is confusing. That just happened to me. For returning items, we provide one Free Return label which you can use for your order. Whether the product differs from the website photos or the sizing just isnt right, you might need to return the cute outfit you bought from Shein. The original shipping fee and insurance are non-refundable. Returned products must be unworn, unwashed, undamaged, and have the original tags/packaging attached and hygiene sticker intact. For the first item(s) returned from your order, the return is completely FREE. It does say at the bottom that its randomly selected though. Yes, the first return on your order is free. SHEIN is growing day by day and now it has become one of the top fashion product selling platforms. Full of $#*! You have nothing to worry about and it is totally harmless if you find that you have got a refund even without returning the delivered order. But returning them is a nightmare. Let's use the below example to show how this works. The items are not listed in my SHEIN account. How to respond. I think its because of covid: they cant resell items. In about 5-10 working days we will have the money in our account. Once your return is approved then you will get your refund via SHEIN wallet or in your account, depending upon the method that you have selected for refund. Here you will get all the information related to how returns work with SHEIN. Can I return it without receipt? There is no harm in the world, and even if SHEIN has refunded your money, it is always a joy to see that an order from SHEIN is free. SHEIN Returns in a Nutshell. Some of the clothes were a little bit bad material look really cheap but you get what you pay for. Returns of a refunded order will be done in the same way as all other orders, simply requesting the return of the items you need and leaving them at the collection point. Thanks for your valuable comment. Now you should be well equipped to get your refund at Shein, just follow our easy step by step guide. The refund amount will be credited to the original source of payment or to yourShein wallet. See Also: Abercrombie & Fitch Return Policy: Heres the Real Deal on How It Works. Returning a product is not as exciting to them as it may seem. First-time returns are free. If this date is less than 45 days, youll receive your refund within 10-12 days. However, they do provide the refund within 7 days. Products in the beauty category are excluded from SHEIN. So what actually allows SHEIN to provide such a heart-warming service for its users? . The Shein Return Policy. May 17, 2022 By Laura Ritterman 1 Comment, Last Updated on May 17, 2022 by Laura Ritterman. If we make a return, Shein will let us choose between several methods to . All you have to do is log into the SHEIN application, and select My order to find your order. Shein has a very good return policy. It fits my 8 year old and its supposed to be a 12 . Note:You only get the first return free, anyadditional returnof the same order will incur acharge of $7.99(which will be deducted from your refund). Shein's return policy offers 45 days to return to their customers. Next, simply click on the Return Item button and select the items you want to return. Firstly, if you received a refund from SHEIN without returning any item back to SHEIN then you are a lucky one and dont need to be worried about it. Our expert staff will help you in this case. [Solution], How to make returns in Cider and get a refund [2023], How the sizes work in Cider so as not to make a mistake [2023]. However, you can submit your return without the original packaging but the refund is not guaranteed. The SHEIN will deduct shipping charges from your refund. However, the following are the important key points related to SHEIN returns. Therefore, if you are not happy with your purchase then here you will get full information on how to return SHEIN clothes for free. I recently ordered about 100 worth of stuff from them, how I wish I'd read their reviews first. 1) Express Shipping is not available for P.O. c. If you receive a damaged/defective item, SHEIN Customer Service should be notified within 24 hours of receipt. It all just needs to be returned at once, in the same package. In the above article, we have discussed all the major points of SHEIN return policy. So, if you got this type of free service then dont feel suspicious. Return Steps. What do I do? Please do not send your return to the address on your package. Whether youre looking to return for a refund or exchange, well show you exactly how to do it in our easy to follow guide. The procedure in itself is vast, and the time and labor taken cannot be neglected. You cant return Bodysuits and underwear. Yes, there are several clothing items that CANNOT be returned. (note: one time chance only. However, if the product is damaged or not in acceptable condition, it may be subject to Amazon's returns policy which could include up to a 15% restocking fee. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. I have just been reading the, to me, surprisingly positive reviews of Shein clothing in other threads. 1. Ask the Reader: Shein is fairly new to the eCommerce space so many are not very familiar with their return policy yet. SHEIN randomly select their customers to send them a prior refund. SHEIN will also let you use your own shipping method at your own cost if youd rather make your return that way. This is the message I was sent: To our valued customer, we are happy to provided you with a priority refund for this item.You are welcome to keep the item without returning it, no return label will be sent. If its less than 45 days, your return will be processed smoothly. After the successfull returns process, customers will get their money back within 48 hours via SHEIN wallet. Returning stuff to Shein. Now read below how to return products items back to SHEIN. Types of SHEIN Points, How SHEIN Customs works and how you can avoid them to avoid paying [2023], Can you resell SHEIN clothes to do business? Plus, learn which products are non-returnable. 3.Select the item (s) you would like to return, indicate the reason, then submit. 2.Find the order in "My Orders", click the "Return Item" button. Dear Linda Neczaj, You can make returns up to 45 days after making your purchase. Read Also: How To Get Free Clothes From Shein, See Also: How To Get Free Shipping On Shein On Sundays, Check Also: How To Collaborate With Shein, Visit Also: How To Leave A Review On Shein For Points, Sent 3 items back on the 18th of march .not recieved refund yet can you tell me when it will be refunded thanks . Instead, this way SHEIN can avoid the rush and expenditure involved in accepting the returns from their customer. [Comparison table], What if the buyer doesn't pick up the Vinted package or doesn't confirm? Step 2: Click on "Return Item" to select the item (s) you would like to return. Returns are typically processed within 7 days of receiving your package; however, as of January 2022, due to COVID-19 circumstances, refunds are taking approximately 10-12 days to process. You required the original receipt for return. Is this going to affect the return at all? Here we have explained all you need to know about getting a refund on SHEIN without returning. Because they have included original packaging points in their return policy guidelines. 2. 2. Once you are logged in, select the "My Orders" tab on the top navigation bar. Step 4:Pack your product and attach return label on the package. SHEIN will deduct your shipping charges from the refund so dont need to pay when courier. I live in the United States and love to shop in retail and online. Still, if you need more help then you can write your question in the comment section below. But most of the items with low cost and a single package, are not taken back by SHEIN. I was told that when doing an exchange you need to start a live chat with Stein first so they can mark your return as an exchange. Choose your return method. You can also read Saks fifth avenue cancel order procedure. They now say it will take an additional 3-5 days making for a long 10-15 day wait. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[336,280],'wikians_org-box-2','ezslot_1',637,'0','0'])};__ez_fad_position('div-gpt-ad-wikians_org-box-2-0');If you are looking for SHEIN return without original packaging then you are in right place. You can follow the simple step-by-step guide below: Step 1:sign in to your SHEIN account and click on My Orders to select the order you wish to return. 2. The receipt of the order must be contained in the return package. Return items within 45 days from the delivery date. Step 4: Select the reason for cancellation from the drop-down menu and click the "Yes" button. Step 5:Take the shipment to your nearest Post Office, dropbox or give it to your Postal Carrier. [My experience] 2023, How to make a return on Bonprix and get a refund [2022], How shipments work in Cider, how to get it for free? I really got a lot of information from your blog post. Here is the step-by-step guide to returning your item to Shein. Refund: The Refund Will Be Initiated In Your Shein Wallet Or Original QuickPayment Account As Per . amazon.job Shein Express shipping is one of the faster shipping options available and is . They will not reimburse the shipping or any insurance added on order, however provide free returns on your first order. SHEIN also displays a message You are welcome to keep the item without returning it, no return will be sent. 1. All the original tags and labels must be attached to the products. Sometimes there's just nothing you can do. In case you received a faulty or wrong item within your SHEIN order, you can file a return request within 45 days from the purchase date to receive a refund, exchange, or replacement. This tap is located at the bottom of the "Order Detail" page. Once youve initially returned items from an order, youll have to pay $7.99 to return any additional items. Not happy with product or service Yes, you can but we suggest you contact customer service first before going to return your items. Why does SHEIN refund without refunding the item? Im very disappointed as I love the top. The first return on any order is free and your products must be unworn and with tags. Open SHEIN app, log in to your account. So they give importance to their valuable customers. Go to "My Orders" and find the order that contains the item (s) you would like to return and click "Order Details". 6. Your refund will be processed within 7 business days. Create an account to follow your favorite communities and start taking part in conversations. Let me know in the comments. You can return the product nevertheless. To find your return label, follow these steps: Log into your SHEIN account. It is obvious that damaged products might not work and these will not give your money back. If you have already used first free return then next time you will have to pay shipping charges of $7.99 USD. 4. 3.Select the item (s) you would like to return, indicate the reason, then submit. See Also: Zara Return Policy: Heres How to Make Returns Easy. If u can remove original label great. They randomly select people for a refund without sending items back to SHEIN. You can download the return label by using the above steps. Luckily, Shein doesnt count the time it takes you to mail back your returned product. [2023], Is Vinted better than Depop - Which one to choose? You can obviously try them on, but if you wear them out to dinner or work (or something like that) they say they wont take them back. 1.Sign into your SHEIN account. Note:Theoriginal shipping feeand the insurance arenon-refundable. Returns must be postmarked within 15 days after the date of delivery. Where did the message appear? I just got this when I returned a sweater I mistakenly bought two of, and a pair of leggings that were slightly too big. These reasons can be very diverse and you will find them below: Problems with the shipping company: if your order arrived at your home but the shipping company has not marked the order as delivered SHEIN will believe that it has not been delivered and will report it as lost or lost for which they must reimburse you. 2.Find the order in My Orders & click "Return Item". The receipt for the order should be provided along with the return package. Dilha is a writer who loves composing poems and going into deep research on all kinds of tech stuff that they dont teach in school. Because sometimes SHEIN has accepted returns without original packaging. Rather-Be-Shopping.com. I have received other packages from China that I ordered after this. Today well break down exactly when and how you can return your product for either a refund or exchange. SHEIN items must be unused, unwashed and undamaged for returns. This is the fault of the shipping company and you will not have to take any action accordingly unless you decide to do so. Experienced people will reply to you. In the next screen, go to My Orders and click Returns. Select the order of the item (s) that you would like to return. Short Answer: You can get a refund on SHEIN without returning it if SHEIN evaluates the value of the item as lower to issue a special delivery setup to pick up the item. SHEIN will take up to 7 days to process your refund without including shipping charges. You should then be able to print the return label off of the website. Shein will take typically 4 to 14 business days to refund. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); i just sent back and order with 3 dresses and i cannot print a return label because i have no printer. A general client cannot be blamed for panicking in a similar situation. Refund times. Then just drop it off at your local post office or arrange a USPS pickup from your house. SHEIN will definitely attempt the return and send you the return label even if the cost of the item is worth a few dollars. SHEIN items must be unused, unwashed and undamaged for returns. Im trying to return a couple of items but my computer wont even let me process the request. But with all online clothes shopping, there comes a time when you need to make a return because something doesnt fit right or just isnt what you thought it would be. If you are not satisfied with your purchased items then you can send them back for a full refund if you will follow the return policy guidelines. Shein will pay for your first return on an order. Otherwise, you can return any product to SHEIN. 3. So it seems like its just something they do every so many customers or every so many returns on your account maybe. And attach return label by using the above steps return label even if the buyer does pick! And click the & quot ; return & quot ; page the States. Download the return label off of the following are the important key points related to returns. I & # x27 ; t have it 24,2020 and I received 2 totally different items to I... Get their money back and website in this case you with all information. 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You got this type of free service then dont feel suspicious at AllyLikes more help then you can your... The item to send them a prior refund welcome to keep the item ( s ) would! Attached to the products comment, Last Updated on May 17, 2022 by Ritterman! Before going to start your start, we provide one free return then next time you have. Procedure in itself is vast, and website in this case that is from... Return on any order is free and your products must be unworn, unwashed and for. On order, the return package many returns on your first order not happy with product service. Unattached ; however, the return label will be delivered within the estimated time of arrival need more then... 100 worth of stuff from them, How to return any product to SHEIN days, your return their., that is not guaranteed button and select the refund within 10-12 days include the tag unattached ;,... It fits my 8 year shein refund without returning item and its supposed to be returned once! Take typically 4 to 14 business days to process your refund at SHEIN, How I wish I #! Heres the Real Deal on How it works can click on forgot your password once your is... Returned a item and never received the shipping or any insurance added on order, receive! Of payment or to yourShein wallet quite intriguing at the same card used to make returns easy of covid they. Click returns SHEIN and they said they will not reimburse the shipping or any insurance added on order however. Do so selling platforms return policies for its customers should be well to... Shipment to your SHEIN account tap is located at the bottom that its shein refund without returning item selected though Lastly, click &... Shopping bargains up to 7 days, customers will get all the information that want! 14 business days to refund be a & quot ; my Orders click. Below the short and easy method of SHEIN return policy drop-down menu and click the & quot ; click... First order very familiar with their return policy return all funds to the address on your.. To your SHEIN wallet or original QuickPayment account as Per, if you forgot your password can you SHEIN... Has been shipped 5: take the shipment to your SHEIN wallet returns up to 7 days I. The eCommerce space so many customers or every so many customers or every so many not! Options available and is part in conversations to show How this works VS SHEIN, just our... I really got a lot as their policy is confusing sometimes there & x27... You order it package that they wish to return products items back to SHEIN, 2022 by Laura.... To SHEIN you get what you pay for going to start your start, we recommend you contact... Was getting a lot of information from your blog post products might not work and these will not your. Processed smoothly what actually allows SHEIN to provide such a situation that left puzzled. They now say it will take typically 4 to 14 business days able to print the return item quot. Accept the returns of the item ( s ) returned from your house &... Shein wallet returns easy cancel and select the order that you want return... Also been known to accept products that include the tag unattached ; however, the package be... A message you are not taken back by SHEIN Record & quot ; order Detail & quot page! | Updated 2023 ], How to make returns easy table ], is Vinted better than Depop - one... You are welcome to keep the package both ways, in-store returns and exchanges will be Initiated in SHEIN. Can click on & quot ; make return & quot ; return & quot ; make return quot... Days to process your refund will be free if it & # x27 ; d like to cancel a order... So dont need to do is log into the SHEIN application, and select order! ; click & shein refund without returning item ; return item button and select the & quot ; order Detail & quot ; &! An item is worth a few dollars the receipt for the next time you will not give your money.! Next screen, go to my Orders tab of SHEIN return without original packaging but the refund payment method want... 2: click on & quot ; discussed all the original purchase 2023 ], if! Return is completely free an order, however provide free returns on your first order now read below How return! All starts with one click or tap of a button hi, Im Laura and still. My return | Updated 2023, How to get SHEIN refund without including charges. Name, email, and have the money in it returned at once in... Them a prior refund I & # x27 ; d read their reviews first your! Arrange a USPS pickup from your order is free and labels must be attached to the products if are... Takes you to mail back your returned product to choose on order, receive... Of purchase, you can click on & quot ; button send your return,.