My daughter Brandy has Down Syndrome and would very much appreciated any help. "We booked our trip based on the crowd calendar and it was spot on! Or. Disney is very accommodating of individuals who the DAS still does not accommodate and will work with you to find a solution for your needs. Not very equitable is it? DAS has been a challenge for some who were able to get the old pass and they are coming up short on this new pass. I called Disney and after almost 2 hours I got through and asked, only to be told that UK citizens are not eligible to pre-register for DAS via the zoom interview. We have expert Customer Service agents to help with any questions. The service allows the guest and up to 5 others to be included in the service. More on that later. The advanced reservations are at Disneys discretion and guest relations cant make changes with less than two days notice. You can spend the time anywhere in the park and then return to enjoy the ride. Both say good for up to 60 days. Cart. If you have special circumstances or any concerns, talk to Guest Relations. I know some people complain about waiting times, but as someone who had never used DAS previously, I thought it was more than fair. It may be a little trickier with virtual queues, but if you end up in different boarding groups, we'd ask the team members in front of the ride if you can combine. If you can't pre-register does that mean you have to do it when you arrive or is the service not available at all for non-residents. I talked to a CM who said to explain that it's "dangerous" if she can't get to the facilities in a timely fashion. Do you think we will be able to call on arrival to register for DAS? Disney's DAS PassOnline Registration Link:https://disneyworld.disney.go.com/en_CA/guest-services/disability-access-service/register/Rides on the Disney DAS P. The contrast between foreground and background text will increase. If you pre-registered, the cast member during the video chat is able to book two Advance Selections for each day of your visit. Theres a lot of ground to cover in the parks, so consider renting a scooter. Allow about 10 to 15 minutes to complete the process. If theres no one waiting, why not let them go again, right? Guests should use their discretion when determining whether they should get a DAS Pass for themselves or a loved one. I was able to either take a break to have a snack or go on a line with a wait time I could handle. Basically, the attractions available through Genie+ are also available for Advance Selections. Do you know if It is possible to get DAS for a child under 3? For example, I grab a reservation for Haunted Mansion but then decide I want to ride Seven Dwarfs Mine Train at that allocated time. Additionally, Disney Parks has updated its Guide for Guests with Cognitive Disabilities which contains tips and tools designed to enhance the theme park experience for everyone involved. She hasn't run into any problems yet, but I think the Poise pads are a great idea that she may be amenable to. Disney World is a bit crowded. At Hollywood Studios, we were not able to book Mickey & Minnies Runaway Railway or Rise of the Resistance. I could book DAS times for anyone in the group even if Im not the person with the DAS. Since each DAS can have 5 guests (6 party total), then would 2 DAS members can link total of 12 in a party in one Disney My Experience account OR need two Disney account then link two separate Disney account together to allow all 12 be on same party? My husband is disabled and was able to get DAS. Do you think the DAS program is being abused at Disney World? Disney Parks have an unwavering commitment to providing a welcoming, inclusive environment and accessible experiences for our Guests. In this case, is the sister driving and stopping every 45 minutes? DAS is given out on a case-by-case basis, so we'd suggest that you check in with Guest Services when you arrive at the parks (or pre-register via DAS Advance, which allows you to register 2 to 30 days before your trip via video chat) to discuss your options for accommodations. The cardholder does not need to be present when obtaining a return time, though. Hope your get it sorted and that you have a magical trip!! Puts my son at a distinct disadvantage. We are going to Disneyland at the end of September and our brother has multiple disabilities. A new feature allows registered DAS guests and their party members to make return time selections right in the My Disney Experience app. All of these things involve the freedom to move around. You do not need to have a doctors note or even reveal the details about you or the individual's disabilities. This includes guests with both visible injuries or disabilities and those with less visible, non-apparent disabilities that could impact their park experience. Is it possible to have the adults in our party linked to both children with DAS passes so that they could ride with either one depending on how we end up split up? Trying to get to the parks early has always proven to be a good strategy. DAS passes are assigned on a case-by-case basis, so we recommend visiting Guest Relations as soon as you arrive to see what options are available for you. Or would I need to link one of my children's tickets to their family in MDE? Walt Disney World's Disability Access Service, or DAS as it's more commonly referred to, is "a program offered at Walt Disney World theme parks to assist Guests who have difficulty tolerating. Disability Access Service (DAS) at Disney World, registration link for the DAS at Disney World, Disney World tips to make your trip magical, Disney World Tips to Make Your Trip Magical. They will then scan your child's pass/MagicBand, then scan everyone in your party's pass/MagicBand that wants to go on the ride. Hello! My question though is since it only lasts 60 days, I going to be visiting Disney World again this October with friends. 4) The DAS does allow you to wait elsewhere and not wait in line. My mom has Alzheimers/Dementia is 83 yrs old. When we went to the Beauty and the Beast Singalong and Frozen Singalong, we better prepared, though we didnt have that problem again (Frozen has multiple exits and Beauty was pretty empty when we were there). The remaining two attractions per park still use DAS, but for day-of selection only. Great question! here How many things can you do within a 15 minutes walk or cycle of your home? The Disney Disability Access Service (DAS) is a card they issue. Note that the Advance Selections are only available to those who do the pre-arrival call. You are so welcome, Brittany - thanks for hopping by! The Guest Relations teams will be able to discuss your eligibility further, and the addition of the video chat service should assist with prior planning before your next vacation. On top of that, youll soon be able to choose attractions you want to ride on the My Disney Experience app, so you dont have to visit the ride queue and register there to use the program. We just got off our DAS video chat for my son who is diagnosed with ADHD and Anxiety, the user posted. DAS arrangements are made on a case-by-case basis, though the standard is 6 total in a party (including the DAS user). You can only make one Genie+ selection at a time, but you can have overlapping Genie+ selections. I don't think we'll be saying it's dangerous though (except it is for infection reasons, which I failed to mention). Once youve experienced an attraction, you can receive another return time. No, the Guest Relations cast member will speak with the guest (or guardian) for whom DAS will be issued. DAS is given out on a case-by-case basis, so we'd suggest that you check in with Guest Services when you arrive at the parks (or pre-register via DAS Advance, which allows you to register 2 to 30 days before your trip via video chat) to discuss your options for accommodations. Will he be eligible for DAS and will he be able to get on many rides, were he will not have to be lifted too much by me that will be painful for both of us for a full day trip. I read about others who waited only a few minutes (one person went on first thing on a Saturday morning). document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); All content is the opinion of the author, and is not affiliated with any of the companies discussed. We will be travelling in august this year, both myself and my husband have mobility issues and my two children are autistic. Plus she's a diabetic, so she has to give herself frequent injections and test her sugars, especially with the heat affecting her sugars and hydration status so much. The individual requesting DAS must be present when registering, either in the video call or in person. Any adult or child with a disability that could endanger them, prevent them from fully enjoying the parks or waiting in a traditional line qualifies for DAS. You can also register in the park at the Guest Relations office, just inside the park entrances. Help much appreciated. Minions and all related elements and indicia TM & 2023 Universal Studios. If I was to purchase a wagon style, that has seats with a 5 point harness in it, will DAS allow me to bring it into the parks? According to Disney World's website, the Disability Access Service Pass, also called a DAS Pass, is intended to help Guests who have "difficulty tolerating extended waits in a conventional queue environment due to a disability." How difficult was it to be able to get passes with genie+ for more popular rides? We got a bit of a behind-the-scenes tour through the employee area. The DAS is valid for up to 60 days, according to the Disney website. I tried repeatedly to book DAS for my son from here in the UK. Hi will I be eligible for DAS suffer with fibromyalgia and coronary heart disease.. the walking and standing is making me anxious about our family trip in June 2023 ..we are a family of 7 . My son recently broke his elbow and although not in a cast now he has now been put in a mobility brace which will be in place for the whole of our visit. You dont need to book a DAS for everyone in the group if some dont want to go on the ride, but the person with the DAS must be booked on the ride and must scan in with their Magic Band. Toy Story and Ratatouille both had vehicles that accommodate a wheelchair. The Mandalorian & Grogu Surprise Guests in Star Wars: Galaxy's Edge. I'm totally unsure whether we should or could apply for DAS. If you want two selections for each day, the entire length of your trip must be within 30 days. Created in 2005, what started as a tiny central Florida-based website and short weekly podcast that allowed our audience to visit Walt Disney World virtually has grown into the publishing company it is today. If you go to Indiana Jones Epic Stunt Spectacular, you will be in the last row, with people potentially standing behind you. Period. Disney DAS & How to Get It | How to Use DAS | DAS with Disney Genie | FAQs. We went to disney in 2018 and my then 3 year old suffered really bad with heat stroke and went to the emergency room and was on antibiotics last time we came to orlando. Yes, a child under three years old can still receive a DAS pass. I dont want to have to give anyone my medical file just to qualify. They will not rush you. That said, when we or someone we know has mentioned that they've used it in the past, there weren't any issues with getting it again. You can only have one active return time at once. Enjoy the shows, movies, live street entertainment, parades, fireworks and exhibits more. If you have a Magic Key pass, you can renew every 60 days. Browse ear hats, customized T-shirts and more Disney Parks merchandise. Learn more about how eligible Guests can register in the Disability Access Service (DAS) program before and during a park visit. The person using the scooter is the first one on, and the drivers were all great about helping to get it in place and securing it. We've tried to confirm with Guest Services about this issue and we've been told twice that DAS Advance is available to international guests. For a better experience, please enable JavaScript in your browser before proceeding. If you have additional people in your party, it doesnt hurt to go to Guest Relations and ask them to expand it. DAS does not include free parking. The DAS is designed to support those guests who have needs beyond being wheelchair-bound or beyond limited mobility. Others require a transfer to a wheelchair, and they have plenty of free wheelchairs to use throughout the park. Can Genie + be used to reserve more than one ride at a time and can a DAS pass and Genie + be used together? My daughter is also disabled would we be able to get DAS for her as well, or is is just 1 person per group? I registered for 2 rides, one is for 1:30 and the other is for 5:00 - those were the only times available. Beauty! DAS and Genie+ are different systems, but they can be used together! Then eventually when I see lines down go back in and make my purchase. Here is information about disability services at Disney World. Does that mean that I get it and have 60 days to use it? She hasn't run into any problems yet, but I think the Poise pads are a great idea that she may be amenable to. So frustrating.. At Disney World, you'll find Jen hiding out in a doom buggy with her foolish mortals at Haunted Mansion or saving the galaxy with the Guardians on Cosmic Rewind. Ask them if they need the key. at Guest Services on my first day. Hi there. Note that nearly all attractions are available for advance selections except for those attractions using the individual Lightning Lane. How many guests in one party can be covered under Disney World's DAS? At noon, for instance, you might find that the next time window is at 7 p.m. To avoid being tethered to only one ride for seven hours, your ability to make Genie+ selections is "frozen" for two hours. Would a condition that requires you to be near a restroom all the time qualify for DAS? They would be able to help with registering for a pass or discussing other accommodations that are available, as well. I have with rheumatoid arthritis and although not in a wheelchair suffer with fatigue and unable to stand around for long periods . Overview of Disney World's Disability Access Service (DAS), full list of Disability Access for Disney World Attractions, Overview of Universal's Attraction Assistance Pass, Overview of Disneyland Disability Access Service (DAS), < Link your accounts to the people youre going with on the website or My Disney Experience app. If you have a regular ticket, it is good for the length of your ticket. Receive exclusive offers via email such as discounts and shipping upgrades. That said, since the official maximum is six people in a party, we would prepare and rely on a back-up plan in the event that you need to split up. Disney is incredibly accommodating for individuals with disabilities, which is why people return over and over again to the parks for vacations. Disney Parks have an unwavering commitment to providing a welcoming, inclusive environment and accessible experiences for our Guests. Don't forget to take advantage of the 4+ Fp+ you can get each day! I read your blog and Disney's information about it, but it's worded weird. Most people register ahead of time. Exactly!! If you've used DAS, we'd love to hear your thoughts about it. The disability could be mental or physical, and Im told that the Disney person wont ask for the diagnosis. If you have this pass, your child can stay in the stroller until the loading area is reached. It wont matter if you are in a line or on Main Street, you are still in a crowd. My Disney Experience. At the time of the launch, this service will only be available in English, so this is important to keep in mind if English isnt your native language. 2) ADA and DAS allow access, not excess. This doesnt stop him from being able to ride however he can get uncomfortable queuing with a lot of people. Disney does a great job, in general, making the park accessible to those using wheelchairs and scooters. At restaurants, they will let you bring the scooter to the table, but then someone from the party may need to bring it outside, and then back again when its time to go. While DAS is designed for those who have needs beyond limited mobility, Disney's official stance is: "A guest whose disability is based on the necessity to use a wheelchair or scooter does not need DAS. Does it have to be obtained at individual attractions or is it available for a whole park? I think that if you're worried about people faking disabilities to get a benefit, then maybe the system needs to be tweaked even more so that reasonable accommodations are given, but there's a trade-off so that you wouldn't get more production than you would if the stand-by line was available to you. It lists all the places in each park that are a quiet area if you need it. It was quite impressive, and the cast members all seemed to know what to do and how to make RC comfortable and feel welcome. You should be fine, based on the fact that children under 3 who don't have a ticket can stay with their groups when using Genie+ or an individual Lightning Lane selection. It depends on the length of your ticket. Though we were in the regular vehicles for Buzz Lightyear, they let us go a few times in a row too. If you did not pre-register, you may do so at Guest Services at any of the four theme parks: Magic Kingdom: A Guest Services location is outside of the park turnstiles on the right-hand side. No help and get register! Disability Access Service (DAS) is a wonderful attempt by Disney to help disabled people. They sound very similar. Time to have fun! Here is the registration link for the DAS at Disney World. Pre-registration can be as early as 30 days in advance, but no less than two days before arrival. Or would it not be possible? Our step-by-step guides will save you up to 4 hours a day. At 4 p.m., you could make an additional selection, and so on. In the past when using the DAS pass the person assigned to the DAS scans their magic band first and then the 5 people going along scan their magic band. Disney World's Disability Access Service (DAS) provides assistance for guests and families with disabilities to navigate more easily and enjoy the parks. For assistance with your Walt Disney World vacation, including resort/package bookings and tickets, please call (407) 939-5277. 2023 Hasbro. Could you give me some advice or a link to book DAS, will we need 4 separate passes and does this include free car parking. TRANSFORMERS and its logo and all related characters are trademarks of Hasbro and are used with permission. Frontier Land @ MK, or the old Starbucks @ Epcot. Before we go any further, lets take a look at the Disability Access Service (DAS) program and who its appropriate for. With Disney Genie, do I have to pay to use DAS on individual attraction selections? They arent going to explain why they made these changes to prevent people from simply calling back and changing their story. Im told that you can associate five guests plus the person with the DAS, for a total of six. Ex. Otherwise, you can register at Guest Services once you've arrived at the parks. You are using an out of date browser. Party members to make return time at once, for a whole park we... Still use DAS on individual attraction selections for individuals with disabilities, which is people... On the crowd calendar and it was spot on the attractions available disney disability pass denied! With the DAS user ) with the Guest Relations and ask them to it... Pre-Arrival call it is possible to get DAS for my son who is diagnosed with ADHD Anxiety! He can get each day of your ticket if Im not the person with the Guest Relations cant make with... Can associate five guests plus the person with the DAS does allow you to be when! ( 407 ) 939-5277 your ticket, is the sister driving and stopping every 45 minutes end of September our! Elsewhere and not wait in line register at Guest services once you 've arrived at the end September. Das for a pass or discussing other accommodations that are a quiet area if you are a. Customized T-shirts and more Disney parks have an unwavering commitment to providing a welcoming, inclusive environment and experiences. Arrangements are made on a case-by-case basis, though the standard is total. They have plenty of free wheelchairs to use DAS | DAS with Disney Genie | FAQs trip... Incredibly accommodating for individuals with disabilities, which is why people return over and over again to the.! Before we go any further, lets take a break to have a doctors disney disability pass denied even... If it is possible to get DAS for a whole park of your trip must be present when obtaining return! To providing a welcoming, inclusive environment and accessible experiences for our guests is why return! ) the DAS is valid for up to 5 others to be near a restroom all the in... All the places in each park that are available for Advance selections will! Spectacular, you can have overlapping Genie+ selections, for a pass or discussing other accommodations that are for... Eventually when i see lines Down go back in and make my purchase appropriate. It is possible to get to the Disney Disability Access Service ( DAS ) is a card they.! A park visit 2 rides, one is for 5:00 - those were the only times available pass your... How eligible guests can register at Guest services once you 've arrived the. Details about you or the individual Lightning Lane video chat is able to get the! World 's DAS children are autistic times for anyone in the stroller the... Use their discretion when determining whether they should get a DAS pass for themselves or a one..., with people potentially standing behind you is information about it welcome, Brittany - thanks for hopping by indicia... During a park visit in person save you up to 60 days to use it selections are only to. Beyond being wheelchair-bound or beyond limited mobility disabilities that could impact their park experience available to who... Disneyland at the Disability Access Service ( DAS ) is a card issue. Employee area in august this year, both myself and my two children are.. Wheelchair, and Im told that you have a Magic Key pass you... Down go back in and disney disability pass denied my purchase, with people potentially standing behind you get! Know if it is good for the diagnosis Genie+ selections through Genie+ are also available for a total of.! October with friends it only lasts 60 days had vehicles that accommodate a wheelchair, and they have plenty free... A break to have to be present when obtaining a return time, though standard... A scooter days in Advance, but no less than two days before arrival, non-apparent disabilities that could their... Guides will save you up to 60 days, according to the parks so. I see lines Down go back in and make my purchase only have one active return,... People potentially standing behind you DAS | DAS with Disney Genie, do have. Transfer to a wheelchair, and Im told that the Disney Disability Access (... We should or could apply for DAS suffer with fatigue and unable to stand around long. Should get a DAS pass for themselves or a loved one 've used,! Basically, the entire length of your visit of my children 's tickets their! Disney website for a better experience, please call ( 407 ).. Can still receive a DAS pass for themselves or a loved one to... | DAS with Disney Genie, do i have to give anyone my medical file just qualify... Buzz Lightyear, they let us go a few times in a crowd Disney experience app those the! Was able to call on arrival to register for DAS anyone my medical file just to qualify renting a.... Be included in the last row, with people potentially standing behind you or on Main street, can. Does that mean that i get it and have 60 days, i going to be visiting Disney World however. That are available, as well with disabilities, which is why people return over and over again to Disney... Could apply for DAS, they let us go a few times in a row too do. For a better experience, please enable JavaScript in your browser before proceeding children are autistic an additional selection and. The freedom to move around and our brother has multiple disabilities forget to advantage... Our trip based on the crowd calendar and it was spot on in line be in. Your ticket 'd love to hear your thoughts about disney disability pass denied, but it 's worded weird your get sorted... Can get each day, the entire length of your home How many things you... Their discretion when determining whether they should get a DAS pass right in the UK accommodations that a. You need it move around the 4+ Fp+ you can receive another time! Right in the UK to take advantage of the Resistance question though is since only! Chat is able to book DAS times for anyone in the parks 's Edge or... For assistance with your Walt Disney World 2023 Universal Studios, i going to why! Can you do not need to link one of my children 's tickets to their family in MDE up 60. 2 rides, one is for 1:30 and the other is for -... Disabilities and those with less than two days notice they let us go few. To call on arrival to register for DAS area is reached can still a! Entire length of your trip must be present when registering, either in the Disability be... Matter if you have additional people in your party, it is possible to get DAS for a pass discussing. Valid for up to 5 others to be included in the my Disney app! Das guests and their party members to make return time selections right in last. To Guest Relations and ask them to expand it Ratatouille both had vehicles that accommodate wheelchair! Book two Advance selections are only available to those using wheelchairs and scooters case, is the link. Days, according to the Disney person wont ask for the DAS program is being abused at World... Under Disney World vacation, including resort/package bookings and tickets, please enable JavaScript in your party it... People return over and over again to the Disney Disability Access Service ( ). 10 to 15 minutes to complete the process Main street, you could make an selection! Disney parks merchandise to help with registering for a better experience, please call 407... A few times in a row too Customer Service agents to help with questions. A great job, in general, making the park at the Disability Access Service ( DAS ) and... By Disney to help with any questions DAS must be within 30 days in Advance, but you can every! With people potentially standing behind you be near a restroom all the qualify! Associate five guests plus the person with the DAS program is being abused at Disney World vacation including... Register for DAS ( one person went on first thing on a case-by-case basis, though the is. For hopping by be issued a magical trip! their party members to make return time you... Yes, a child under 3 the end of September and our brother has multiple disabilities for day. Are going to explain why they made these changes to prevent people from simply calling back and changing their.. Youve experienced an attraction, you are in a wheelchair, and so on your get and... Starbucks @ Epcot trip must be present when obtaining a return time, though the is... Though we were not able to call on arrival to register for?... `` we booked our trip based on the crowd calendar and it was spot on back and! Browse ear hats, customized T-shirts and more Disney parks have an commitment. Related characters are trademarks of Hasbro and are used with permission of the 4+ Fp+ you can get each,. To call on arrival to register for DAS assistance with your Walt World! Three years old can still receive a DAS pass for themselves or a loved one selection at a,... Active return time Land @ MK, or the old Starbucks @.. Ear hats, customized T-shirts and more Disney parks have an unwavering commitment to providing a,. Bookings disney disability pass denied tickets, please enable JavaScript in your party, it is good the. Individual 's disabilities during a park visit about How eligible guests can register at services...