Choose a shipping method that insures valuables and watches for their full value against damage or loss. Luckily Chrono24 does some work for you and if the seller is a trusted seller with a number of reviews, this will give you some level comfort. Follow watches you like in your account and enable notifications for price changes. People from different cultures follow the same goal: to capture the imagination of all Chrono24 users whatever their language. Sales always take place between buyers and sellers. Does Chrono24 automatically deduct applicable taxes? I have been charged a penalty fee and have questions. The seller only offers advance payment by bank transfer. You can continue to use them as normal. There are two ways to buy a watch on Chrono24: Many factors contribute to a watch's total price. Before we can renew your listing, we sometimes require proof that the item is still in your possession. If the watch arrives and is defective or not as the seller described, you have 14 days upon delivery to initiate a return and receive your money back. Set an amount you want to settle on and go with a strategy. Can I change my payment method for the listing fee retroactively? Chrono24 provides Escrow Service for free. How to buy from Chrono24? The watch was exactly as described and I was not disappointed. Can I recall a message I've already sent? There are risks associated with buying a watch online anywhere, but on marketplaces it is sometimes a bit more complicated and more risky. However, before they can be published, Chrono24 has to activate your dealer account. These are charged by the responsible customs authority and must be paid as soon as the item has reached its destination country. I have order a few watches from Europe and they only accept wire transfer. Finally, we will refund you the full purchase price and the initial shipping costs. Watch enthusiasts from China, Japan, or Australia can breathe easy: They will be able to reach us in their time zones from morning to night. You'll find all penalty fees in your Market Portal. boeing 767 patriot express. We are required to provide the German Federal Central Tax Office (BZSt) with the following information about private sellers on Chrono24: We are required to report to the German Federal Central Tax Office (BZSt) all revenues generated on our platform from 2023 onwards, as well as taxpayer information about all active sellers on our platform who reside in an EU member state. If the same model is added by other users and we have sufficient data, new information will be added to your Watch Collection automatically. Payment is transferred and kept safe in Chrono24s escrow account until you have your watch in your hands. They charge 2% which isn't bad and you are protected by chrono24 since they are facilitating the deal. You will see the corresponding fee when selecting your payment method. Be sharp on red flags and have a good look at the details in the photos. Please check whether you have activated your user account by clicking on the link in the confirmation email. Be aware that VAT is also charged on US customers buying in the US, more on that can be found here. To sell your collection, you must create individual listings for each watch. How often is the estimated value updated? If it's your bank, you should ask them. With our experience on how to buy a watch on Chrono24 we are here to help watch enthusiast safely buy a watch online. Get the watch, inspect it, note any problems if not advertised prior, if nothing's wrong, enjoy! How can I pay for an order using an escrow service. ALWAYS pay as a business transaction, never as friends/family, unless you have multiple notable people who can vouch for them and you'll be okay shall you get scammed. Simple. The account's user-friendly interface enables you to view your information at a glance. Has a wide variety of watches from sellers around the globe. Yes, you can add your own photos and notes to each watch. Bankwire is scary to an anonymous entity, but I've had realative success with using chrono24 w. paypal. Shipped and arrived quickly - great condition and well packaged. Most warranties expire after a pre-determined period of time. We verify every dealer on our platform, and many of them have been selling watches on Chrono24 for years. We recommend reaching out to the dealer to discuss the process before returning the item. Chrono24 review: chrono24.com scam. *For details, please inquire via phone or email. Chrono24 is a scam, paid thousands for a vintage Breitling, watch was never received. You can also use the Watch Collection to follow other watches you are interested in. Do not rely on email payment confirmations. You can access your Notepad in your myChrono24 user area. An idea that we pursue in full stride. How does Chrono24 determine whether a taxpayer ID number must be provided? Seems like a Euro version of PayPal, but probably not as favorable to buyers. Knowing how to buy a watch on Chrono24 will therefore bring a multitude of options. How do I filter search results for specific listings? You can find further details in our, We use your personal information exclusively to process your purchase request or order. The file size may not exceed 60MB. You can report a suspicious item directly on the listing page. Contact the seller and ask for more pictures of the watch. You can pay through bank transfer, Paypal, and Chrono24 secure checkout. ). My only concern is if there is 20 percent vat tax. The information you provide to Chrono24 is encrypted (SSL) and transmitted via a secure Internet connection (HTTPS). Call ( +1 646-887-3560 ) or email our support team within 14 days of receiving the watch. However, should issues arise, you have 14 days upon delivery of your order to contact our support team and get your money back. However, should issues arise, you have 14 days upon delivery of your order to contact our support team and get your money back. You have 14 days (after the day of delivery) to initiate a return and receive a full refund quickly and easily thanks to our global money-back guarantee. Dealers are strongly encouraged to respond to customer emails within 5 business days. Very smooth transaction. Thus, you have time to carefully inspect your order knowing your money is safe in our account. Can I add rare timepieces to the Watch Collection? Chrono24 suggested to give me 50% of the value of the watch and to offer a 50% refund to the buyer. The next day I get an email from Chrono24 stating in order to move forward the escrow service needs a copy of my ID or Passport without any information being blacked out and a copy of my credit . So helpful advise on my purchase process. Do they appear on the Rolex site (I assume their site lists global ADs). Create a listing for your watch in just a few simple steps using our. How can I pay for an order using an escrow service. However, my bulls t detector . Of course, you will still enjoy the same benefits you're used to. Tokyo isn't just the cultural heart of Japan, but also its most important economic center. Customer feedback also plays a role in the process. Increased demand can also result in a backlog of inquiries, leading to delayed responses. Mission There is something that propels us forward. We will document and confirm your wish to return your order and guide you through the next steps. I've emailed in return asking what his payment terms are, let's see what he replies. We verify every dealer on our platform, and many of them have been selling watches on Chrono24 for years. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. I have concerns about a buyer's trustworthiness. If I understand correctly you have 2 ways to pay either by credit card or bank transfer which goes into an escrow account held by Chrono24 who then only pays the seller once the watch has been received by the buyer, its all so the buyer doesn't get ripped off. However, price fluctuations are only visible across longer periods of time. Contact the seller for more information. years as the leading marketplace for luxury watches, trustworthy sellers from over 120 countries, customers choose Buyer Protection annually, listings covering a wide range of watches, If your payment was processed via the Escrow Service and you would like to return the item, please either call (+49 721 96693-920) or email (. Call ( Although the seller I purchased from was in America so I just called them up and made the purchase over the phone w a credit card. Global Player The luxury watch market is global. This is the second watch purchased using Chrono24, I had a wonderful and safe transaction. If you cannot set the watch to the specified times, you may write them on a slip of paper and place that next to your watch. Need to get this done ASAP. Registering on Chrono24 brings you closer to the world of luxury watches. Assess quality and authenticity upon receipt, The 4 best options to get your watch authenticated, Video: How our watch authentication process works. *For details, please inquire via phone or email. Then upload the photos as proof. Dealers and manufacturers often voluntarily offer warranties that cover the cost of repairing or replacing a damaged timepiece. Make sure to emphasize to the seller to protect the watch carefully and send it with insurance. Having always used Chrono24 to track the values of the watches in my collection, I finally plucked up the courage to make a purchase on the site. Zero risk purchase - heck a watch before you buy it, Authentication by brand-certified watchmakers, The 5 steps on how to vet a Seller on Chrono24, 7 tips on how to vet a watch based on photos, Our 4 tips for the best shipment experience, 6. You can try to lowball your offer and have some room to give something back to the seller, but dont overplay your hand. Before a professional dealer can sell on our platform, they must provide us with their photo ID, commercial register entry, business address, and tax number. Can I search through and filter my messages? All information posted on the platform and provided to Chrono24 about themselves must be truthful. This is where Chrono24 makes its money. We recommend selling your watch via a private listing. Authentic customer reviews also provide insights into the respective dealer's services, so you can always be sure who you're buying from. And I hope the phone respond from Chrono24 can be even quicker. The surcharge is effective immediately. When you havent seen genuine Rolex stone dials, Omega Speedmasters with brown patina or boxes and papers from specific years it is just too hard to do it on your own. The responsible customs authority charges any duties and taxes, which are due as soon as the item has reached its destination country. Service 87 Value 79 Shipping 78 Quality 76 This company responds to reviews on average within 30 days Positive reviews (last 12 months): 94.4% View ratings trends And I hope the phone respond from Chrono24 can be even quicker. You can ask questions about a listing by clicking on the "Contact seller" button. chrono24 address for bank transfer. I pay through Paypal always. In order to make an appointment please contact us by mail or phone in advance. Put my CC information in and got the message for "Payment being verified". Tradition meets high-tech - our development site is located in the middle of the idyllic Black Forest. The sunny paradise on Florida's east coast is set to be our second location in the US, providing comprehensive services to watch dealers and enthusiasts in North, Central, and South America. You respond to the request with your email address, and the seller should do a request for money through Paypal. Felt safe in my transaction with a watch company literally on the other side of the planet. We have always bought from the Netherlands and the options are to pay by credit card and by bank transfer. Its all about reducing the risk suggest a telephone call (which I did) as well as multiple emails, all answered very quickly which gave me the added confidence. Many dealers take national holidays off in addition to other vacation days. Which estimated values are available in the Watch Collection? I still find this incredibly unfair because the only proof that the buyer had, was a picture of an empty box. Before a professional dealer can sell on our platform, they must provide us with their photo ID, commercial register entry, business address, and tax number. Tracking: Select a shipping method that comes with tracking. What should I take into consideration and what fees apply? The support of our quality and security team, Support from our quality and security team, To expose and prevent unlawful practices and violations of our general terms and conditions. Your listing will remain online for 3 months. Dont lose the seller by giving a very low offer. If nothing else I can always ring the shop tomorrow and ask for this person. Now youre all set on what to look for, but then how are we going to find the right watch to buy on Chrono24 for you? Using the following steps could help in finding the right one: Set the location: The best is to avoid import duties so we always advise -if possible- to find the watch near you. You can pay through bank transfer, Paypal, and Chrono24 secure checkout. It will likely be a great splash (on any budget) so take your time. i'd rather just wait to find one used on a forum or something. Price was competative and delivery was quick. Do I need to register with Chrono24 before making a purchase? As a private seller, you may not list items for commercial sale. We always recommend processing transactions using Chrono24's secure escrow account. What determines the total price of a watch? This protects you from people attempting to misuse our platform for phishing or other fraudulent purposes. Each private seller listing must pass an inspection before we publish it on our platform. Chrono 24 or your bank? There are many reasons why a seller might not respond to your inquiry in a timely manner. We manually review new listings for the safety of all Chrono24 users. The sales process takes place using the secure Escrow Service on Chrono24. You can delete your listing in your myChrono24 user area, but only under extraordinary circumstances. This is the case if you have been issued a taxpayer ID number from any EU member state. With the Chrono24 app, you can bring the leading luxury watch marketplace with you wherever you go. Is the information I provide in listings binding? Please keep the following in mind when paying via credit card or PayPal: You should look into the dealer's return policy before making a purchase. Hong Kong is set to become the Chrono24 hub for Asia-Pacific. Reliable, trustworthy, no BS. Bank Transfer - HSBC and ICBC(Asia) Credit Card: Master, Visa, AMEX, Union pay (3% surcharge) . After that, you send the watch to the buyer. More than 20.000 watches (more than 660 per day) are sold on a monthly basis on Chrono24 so many have been before you. Chrono24 ranks 7th among Marketplace sites. Our 40-person quality & security team works hard to detect suspicious listings and address issues before they arise, allowing you to focus on whats most important finding the right watch!Also our team is always here to support you during the whole buying process, in case there is any issue with the watch you received. Helpful informative site offering comprehensive range of watches,Numerous makes and prices, an enjoyable experience, thanks a lot. However, payments made via the Escrow Service using an American Express credit card incur additional fees since this payment method is so expensive. How much does it cost to sell on Chrono24? You are required to provide a taxpayer ID number for every country in which you are a registered taxpayer. +49 721 96693-920 For these commissions, Chrono24 offers all of the services, guarantees, and insurances that make these purchases so attractive. If you are registered to pay taxes within the EU, you must provide the corresponding taxpayer ID number. The Chronography keeps track of which listings you have visited in reverse chronological order so that they are easier to find again. Yes, you can add any watch to your Watch Collection so that it is complete. Which taxpayer ID number do I need to provide? If purchasing from a private person, you should discuss the shipping details with the seller. What should I enter as the watch's condition? We would be happy to reactivate your listing. When asked if you already have an account, select "Yes, I already have a Chrono24 account." I cant find any UK reviews but the shop details look genuine. +49 721 96693-920 Ok, this mornings update (if anyone is still interested). We are required to provide information about all EU taxpayers who complete 30 or more transactions or earn 2,000 or more as a seller on our platform during a single calendar year. MAXIMUM BUYER PROTECTION. When importing goods into your country, you may owe customs duties and import taxes. The more detailed the description, the easier it is for potential buyers to find your listing. oddboy Zero to Grail+2998 In Six Months Apr 20, 2015 Posts 9,217 Likes For example the Swiss customs department is keen on declaring the watch for import, if you dont and they discover the watch you will charge you with a penalty of CHF 1.500 (c. $2.000 / 1.600). Your listing will remain online for 3 months. The buyer usually pays via the Escrow Service on Chrono24. Only then do we transfer payout to the dealer. The largest availability of watches can be found on Chrono24. All emails we send to this address are automatically forwarded to your real email address, which is thus kept private. Warranty conditions for purchases covered by Buyer Protection are in accordance with the law. Why should I create a myChrono24 account? Chrono24 has a zero-tolerance policy when it comes to dealers listing counterfeit watches. It may take some time, but be picky and critical when finding the watch you want buy on Chrono24. You can access your messages both on Chrono24's website, as well as in the Chrono24 app. Are credit card and PayPal secure payment methods? Your contract partner is always the respective dealer or private seller. *For details, please inquire via phone or email. Chrono24 has a consumer rating of 4.71 stars from 2,120 reviews indicating that most customers are generally satisfied with their purchases. When importing data, listings are taken 1:1 from your dealer website. Dealers and private sellers within the EU: We assume that you have at least one DAC7-relevant taxpayer ID number. This will include its tracking number, if available. As part of the inspection, the seller must provide proof of ownership in the form of two pictures of the watch set to specific times. We immediately suspend any dealer proven to be offering fakes or replicas. How and where can I pay the customs duties and import taxes? Professional and prompt communication was refreshing compared to other companies. What happens to the commission fee if no sale takes place? What are the various pricing plans for commercial dealers? Great product as described, plus very prompt and secure shipment. Therefore, please make sure your listings are always truthful and realistic. Reference numbers indicate a watch's specific model and/or model variant and can be composed of letters and numbers. Click the heart again to remove the listing. Some companies (e.g., Breitling) have particularly detailed reference numbers that indicate a timepiece's strap or bracelet, clasp type, and other details. Never take unnecessary risks. Through our Office in New York City, we want to assist our customers in North, Central and South America even more closely. What should I do if I want to return an item? Im thrilled with my purchase and felt confident goin What should I do if I want to return an item? A professional dealer has to pay a monthly fee and then a commission for every sale made on the platform. We keep your payment safe in our escrow account for up to 7 days after the day of delivery of your watch and we release your payment to the private seller. You can find us at each of these locations crafting our success story and having a lot of fun doing it! Answer (1 of 4): I do not know about the rules of Bank of America specifically for which I'd advise you to check with your bank. Contact our support team. To improve our own customer service and communication. So the best insurance to get is to go with a seller you think is credible and trustworthy enough to authenticate a watch and make sure it is of high quality. What is the legal basis for this request? Also, be careful that with Chrono24 buying protection you have a 14-day period to raise a problem. Sunday 1st March 2015. Send the watch back fully insured and in its original packaging. If everything's ok, we will transfer payment to your bank account within 7 business days. Contact the seller and ask for more pictures of the watch. The data from your website is imported automatically and updated daily. If you have any further questions, please contact. *For details, please inquire via phone or email. Be one of 4,000 successful private sellers each month. Ship the watch back to the dealer. Use the search box below to search through our FAQ and find answers to your questions quickly. We do not buy, appraise, or inspect any items. We strictly adhere to all applicable data protection laws. A friendly and competent team in the land of opportunity. Payment is transferred and kept safe in Chrono24s escrow account until you have your watch in your hands. Our Listing Assistant will recognize the watch and fill out certain details automatically. 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