(855) 481-6777 To enroll in a plan, you must live in that plans service area. (855) 481-6777 You may qualify for a payment as long as your child meets the criteria of adult foster care services. A lock icon ( Mass.gov is a registered service mark of the Commonwealth of Massachusetts. The Caregiver Homes / Adult Foster Care Program is available in all counties in the state. If your child is under 18 and involved in a guardianship case, you have the right to a lawyer. notify us Under Massachusetts law, all guardianship should be limited to the extent possible.1 The court and physician completing the paperwork for a guardianship must consider limits on the guardianship based on the specific strengths and deficits of the Incapacitated Person to preserve the rights of the Incapacitated Person in specific areas.2, A guardian must take into account the preferences of the incapacitated person by following the incapacitated persons express values and desires.3 A guardian must consider the best interests of the incapacitated person when making such decisions because they are a fiduciary.4 In making the guardianship order the court shall encourage the self-reliance and independence of the incapacitated person while taking into account the persons limitations.5, If the guardianship is ultimately granted, the guardian reports to the court annually about the incapacitated person. Caregivers receive a tax-free stipend of $9000 per year for personal care services for Level 1, and about $18000 per year for Level 2. If you would like to continue helping us improve Mass.gov, join our user panel to test new features for the site. You can fax your MassHealth Health Plan Enrollment Form to (617) 988-8903. Eligibility Guidelines You are eligible for the program if you are a qualifying caregiver caring for the following individuals: To learn more, talk with a Caregiver Specialist near you by calling MassOptions toll free (800) 243-4636. Therefore, in some cases the medical certificate or clinical team report will need to be updated between filing and the court hearing. Thus, the 2020 monthly stipend amount for a Primary Family Caregiver of an Individuals are provided with funds, by way of a fiscal intermediary. Certain laboratory tests, such as blood and urine tests, can be performed in the comfort of the patients home. These benefits may include, but are not limited to, inpatient and outpatient services, specialty care, mental health care, homeless services, dental services, home health care, adult day care, and prescription drug coverage. The Court will not generally require a bond with sureties. A clinical team report is used for intellectually disabled people. For more information about less restrictive options, please see MHLACs flier entitled Alternatives to Guardianships and Conservatorships in Massachusetts.. Some aides have received specialized training to assist with more specialized care under the supervision of a nurse. A goal of this program is to enable independent living and prevent unnecessary or premature nursing home institutionalization. Medical social workers provide various services to the patient, including counseling and locating community resources to help the patient in his or her recovery. (Payment is determined based on one's level of care needs). Although arrangements vary widely, individuals usually pay privately through an initial investment and then monthly service fees for a variety of services ranging from assisted living to nursing home care. To find your local CSP Team, you can: - Use the CSP Team Locator Tool, or. If you would like to get an estimate of your SSDI benefit amount, you can view your Social Security statement online at the SSA website athttp://www.ssa.gov/planners/benefitcalculators.htm. Northeast Arc's Adult Family Care (AFC) program provides supportin the form of compensation and trainingthat enables these caregivers to provide valuable support to loved ones and friends in their home. For 2022, the income limits are $1,133 per month for an individual or $1,526 per month for a couple, regardless of if both applicants are applying for services. If you do not tell MassHealth which plan you want, MassHealth will automatically enroll you in one. MassHealth also pays service providers and program administrators for their services. People who start feeling sicker several days into the disease should seek medical attention, Azar noted. Vaccine candidates will likely be tested this spring and summer, but by the time we get something thats both safe and effective, were looking at at least 12-18 months, Azar said. They assess, and approve hrs and a wage and Masshealth will pay someone to be the personal care attendant. If you dont have Medicare or MassHealth, you may be able to pay for PACE privately. Though the office will make copies and return the originals, it is always a good idea to make copies yourself of important documents before handing over the originals. Apply now: https://masscarelink.org/ppc/adult-foster-care-2/, MassHealth offers a number of services to help caregivers find information and get support. At the hearing, the court must first make a determination as to whether the alleged incapacitated person is competent to make medical decisions. Eligible applicants continue to receive nursing care in their place of residence or in the home of the caregiver from trained medical professionals. This page is located more than 3 levels deep within a topic. Use this application if you live in Massachusetts and you are. For the first 90 days after you enroll in a One Care plan, you can continue to receive the same care you have been receiving, and One Care will pay for that care. If you lose your SSDI benefits because you have substantial income, you have five years to ask for your SSDI benefits back if your disability again prevents you from working. By mail. It also supplements Medicare's coverage of medical costs. Long-term care services may be provided in a variety of settings such as the home, community sites (adult day care centers) or nursing homes. In Massachusetts a valid MassHealth Standard or CommonHealth number is require to begin the process of applying for the personal care attendant program. If you have a history of substance abuse, the best way to get benefits is to be clean for a certain period of time. Administrative regulations and billing regulations apply to all providers and are contained in 130 CMR 450.000. Assistance with transportation to go to a medical appointment is also considered an eligible service. A groundbreaking program in Massachusetts is expected to ease the financial burden on families with elderly or disabled relatives in need of care by paying family or friends about $18,000 a year to care for them. Explore benefits for older veterans, including the VAs disability pension benefit, aid and attendance, and long-term care coverage for veterans and surviving spouses. The state pays the caregivers for the 24-hour personal care that they provide. This page is located more than 3 levels deep within a topic. Eligibility Requirements for MassHealth Personal Care Attendant Program The PCA Program is for chronically or permanently disabled MA state residents of any age, given they require assistance with their daily living activities. There are six PACE Elder Service Plan sites in Massachusetts. Closet and dresser space must be provided within the bedroom for the participants personal possessions and for a reasonable degree of privacy, Must be able to pass Criminal Offender Record Information check, Must have the ability to provide the medical care and physical assistance required to care for the potential member, Must have a physical and TB test within the past 12 months. AFC pays the caregiver a stipend of up to $18,000 per year (tax-free). Learn who qualifies for Medicare, what the program covers, all about Medicare Advantage, and how to supplement Medicares coverage. The cost of long-term care services provided outside of a nursing home varies depending on the type of service, as well as the intensity and duration of the service. A petitioner must complete and filenumerous court documents and appear at a hearing to be appointed as guardian. All rights reserved. Thank you for your website feedback! The PCA Program is a participant-directed program in which the program participant becomes the employer. The power to commit the incapacitated person to a mental health or nursing facility requires special court proceedings in the district court. First, tell us about the caregiver: First Name *. o impact on family; o prognosis without treatment. All rights reserved. Instead of receiving coverage from both Medicare and MassHealth, however, all of your care will be covered by a single One Care plan. File a petition for termination with the same court as the original order. It is crucial to have an expert testify, such as a psychiatrist, social worker or psychologist. available to caregivers in Massachusetts. If the guardianship is plenary (also called full or general), the Incapacitated Person no longer has the authority to make decisions about his or her own healthcare, support, education and welfare. The most common symptoms of COVID-19 include: Some patients may have aches and pains, nasal congestion, runny nose, sore throat or diarrhea. Therefore, your actual probability of needing at least some type of long-term care during your life is probably higher than these numbers suggest. If qualified for services, caregivers can may eligible for up to $18,240 a year depending on the level of care approved by MassHealth. There are also other types of MassHealth for people 65 and older, which have different eligibility criteria than Standard, some of which will be discussed in . This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. If you are eligible, it is your choice whether you receive your care through One Care or not. The infectious disease caused by the most recently discovered coronavirus is called COVID-19. You would not be eligible for SSDI in that situation. This is Aalto. This right applies only to the extent that MassHealth has provided medical services after the recipient reached the age of 55 or for services provided in a nursing home, hospital or other medical institution at any age. To be eligible for SCO you must meet the following criteria: SCO is open to seniors in all living situations, including people living by themselves, at home with support services, and in long-term care facilities. Most of those who have died have been older adults.. Please let us know how we can improve this page. A petition for guardianship must be filed by anyone seeking guardianship. The penalty is a period of ineligibility for MassHealth. This program is administered by Massachusetts Medicaid, which is called MassHealth. We can help. When applying online, only you can apply for yourself. A facility licensed by the Department of Public Health that is primarily engaged in providing nursing care and related services on an inpatient basis for short and long-term care stays at skilled, intermediate or custodial levels of care. Please limit your input to 500 characters. Some One Care plans also cover community-based behavioral health services. Please complete the form below, and one of our Care Advisors will reach out within one (1) business day to get you started. You will not have to fill out the SSDI application again. The application is available online athttps://www.1010ez.med.va.gov/. funds, pay for SSI. I understand I am not obligated to provide this consent to utilize Carings service(s). Thousands have died since the start of January, according to NBC News reports, the World Health Organization (WHO) and figures from state government leaders and health officials. Proof of U.S. citizenship or lawful alien status if you were not born in the U.S. of inaccuracies. The fastest way to enroll in a health plan is online. There is currently no vaccine to prevent COVID-19, though researchers are racing to develop one. At $361.77 per day, the average annual cost of a nursing home stay exceeds $132,000, but it is not unusual for an individual to pay more than $150,000 per year in some nursing homes. Before deciding to take on this full-time role, stop and assess the compensation options out there. NBC News medical correspondent Dr. John Torres answered this one on TODAY: It doesnt look like it, he said. The Family Caregiver Support Program may be able to help you. The VA provides comprehensive health care benefits. Use this button to show and access all levels. Thank you for your website feedback! Housing, personal care and health care in one location. Here are a few to consider: Mass Care Link offers an adult foster care service that issues a monthly payment to persons taking care of someone at home. ) or https:// means youve safely connected to the official website. If your application is not accepted, you have the right to appeal. If the incapacitated person has significant assets, a Conservatorship may also be appropriate and required. The Adult Foster Care Manual guides AFC and GAFC providers to the regulations, administrative and billing instructions, and service codes they need. These assets could include your home, motor vehicle or other property. For those who can afford it and who can qualify for coverage, long-term care insurance is the best alternative to Medicaid. Social Security can also arrange to have an interpreter come to your local office for your appointment. At Mass Care Link, we are very diligent about expediting the process of getting individuals the services they need. Use this button to show and access all levels. An official website of the Commonwealth of Massachusetts. The program is run by MassHealth, the state's Medicaid program, and has a $2 million budget. What Is Respite Care? Instructions on how to appeal will be sent with the denial. (b) they are or become eligible for Medicaid or other government assistance. Help Qualifying and Paying for Medicaid, Or Avoiding Nursing Home Care. The Adult Family Care (AFC) Program, also known as Adult Foster Care, is a program designed to help people on MassHealth age 16 or older who cannot safely live alone due to medical, physical, cognitive or psychiatric difficulties. Or a relative (55+) caring for an individual with a disability? These resources could also be considered to pay for longterm care costs. Suggestions are presented as an open option list only when they are available. Copyright 2023. These resources are intended not only to afford a comfortable standard of living in retirement, but also to prepare for certain predictable expenses, e.g., a new roof or a new car. Call (855) 481-6777 to speak to a Family Advisor for FREE for immediate assistance You will get SSDI benefits as long as you are disabled under the eligibility criteria above and cannot engage in substantial gainful activity. In 2014, if you receive 2hours of skilled care from a nurse in your home three times per week for a year it could cost $31,200, or an average of $200 per day of care. The above statistics also do not reflect the fact that as lifestyle and medical advancements allow people to live longer, more people will need long-term care. Yes, a caregiver can get paid for taking care of a family member as long as : Yes, Mass Care Link has been awarded accreditation by the Council on Accreditation(COA) which has been a non-profit organization since 1977. https://masscarelink.org/mass-care-link-is-awarded-national-accreditation/. As such, they can reduce a familys out-of-pocket care costs or reduce the hours they spend providing care themselves. Please limit your input to 500 characters. Can using home care technology help your family save money caring for an aging loved one? Some may require many years of long-term care, while others might need services for only a matter of months. That is why we have supported caregivers like you for over 20 years. The VA will send you instructions on how to appeal if your application is denied. o You do not have to be a citizen, but you must legally be in the United States and have a valid Social Security number. The caregiver receives a tax-free stipend of $10,220 to $18,790 annually from MassHealth The person receiving support also contributes room and board to the caregiver (from his or her government benefits) Areas Served Northeast Arc Adult Family Care serves 57 cities and towns across Northeastern Massachusetts. Once the member is approved a Registered Nurse and/or Care Manager will contact the member and caregiver to setup a meeting to begin adult foster care services. The tell-tale sign for this virus, its a respiratory illness, is the shortness of breath If you start getting shortness of breath, its definitely a sign to go to the hospital. Evidence so far suggests the virus that causes COVID-19 is mainly transmitted through contact with respiratory droplets produced when an infected person coughs or sneezes, rather than through the air. The review will involve a request for updated medical information to prove that you are still eligible for SSDI benefits. For help on some common issues, see here. Find applicant information and resources for MassHealth, the Health Safety Net (HSN), and the Children's Medical Security Plan (CMSP). The table below summarizes the service areas for the five SCO programs. Using the substituted judgment decision-making process to determine what the person would choose, the judge may issue a treatment order and appoint a Rogers monitor who monitors the administration of the court-ordered treatment plan. Apply now by clicking on this link: https://masscarelink.org. To defend against a guardianship, you can prepare for this hearing in the following ways. contacting Senior Partners for Justice (see http://www.spfj.org/gship_help.htm regarding free legal advice and help filling out the guardianship paperwork). This order gives the guardian specific authority to consent to extraordinary medical treatment on behalf of the incapacitated person. (800) 841-2900. Available in all counties in Massachusetts, the Adult Foster Care program is operated by the Massachusetts Executive Office of Health and Human Services and is part of the states MassHealth program. This appendix describes who is eligible, the types of copayments, deductibles, and coinsurance amounts that are covered, and how to bill for these services. All the presented figures are subject to inflation. Thank you for your website feedback! This may take the form of a health care proxy, a medical directive, a living will, or a combination of these. o This means that your disability prevents you from engaging in substantial gainful activity for at least 1 year or will result in death. ) or https:// means youve safely connected to the official website. Distinguish the key concepts in estate planning, including the will, the trust, probate, the power of attorney, and how to avoid estate taxes. The financial options available to help pay for senior care is dependent on, among other things, the type of care that is required. Contact the Executive Office of Elder Affairs or the Massachusetts Extended Care Federation. A judge also may deny a petition for a Rogers guardianship if he or she finds that the incapacitated person would not consent to the proposed treatment if he was competent. An appropriate medical professional must complete a medical certificate for termination. Managed Care Organizations (MCOs) are health plans run by insurance companies, like BMC HealthNet Plan, Tufts Health, United Health, Community Care Alliance(CCA), and Element care that provide care through their own provider network that includes PCPs, specialists, behavioral health providers, and hospitals. The surrogate is often a family member but may be any other person you choose who has the ability to manage the program. activities demonstrating ability to make decisions; ability to communicate through reading and writing skills; indications of willingness to seek guidance on decisions. In addition to care services in nursing homes, assisted living facilities, and adult foster care homes, MA . and get more details. Services are suited to the needs of participants with training, counseling and social services in a community setting, including assistance with walking, grooming eating and planned educational, recreational and social activities. If you do not have MassHealth but you do have Medicare, you may have to pay a monthly premium. Social Security Disability Insurance (SSDI or SSD) is a federal disability insurance program, administered by the Social Security Administration (SSA), for disabled individuals who have paid into the Social Security program. what happened to audrey williams daughter . A medical certificate is valid for 30 days from the date of examination. You can fax your MassHealth Health Plan Enrollment Form to (617) 988-8903. This includes one home (with an equity value at or under $955,000 in 2022), if the applicant or his or her spouse lives in the home, burial plots, life insurance policies with a face value under $1,500, and personal items. The purpose of SCO is to help seniors stay healthy and out of nursing homes by using a coordinated team of health professionals that cares for the seniors at their homes or in long-term care facilities. In the last few years, a new type of MassHealth (Medicaid) program has emerged in Massachusetts: Adult Foster Care. One of the programs is called adult foster care, which provides a monthly payment to live-in caregivers who are facilitating care to individuals with a medical condition. It is important to note that you should be honest and straightforward about your employment, even if you are being paid under the table. If you cannot prove how much you are making, it is often assumed that you are making over the limit and your benefits may be lost. The expert should examine the person and form an opinion on his or her ability to manage personal and financial matters. Once you join a PACE Elder Service Plan, you must receive all your health services from within your organization. Persons can also contact the MassHealth Customer Service Center at 1-800-841-2900 or MassOptions at 1-800-243-4636. If you enroll in SSDI, you will receive a monthly Social Security payment as long as you are disabled and cannot work. However, your income, assets, and health status (including level of disability, if any) are also considered in the determination of eligibility for VA benefits. However, of course, the residents must not require a significant level of care that would be only available in a nursing home. Learn more about the program and resources for caregivers below. Some patients may need help relearning how to perform daily duties or improve their speech after an illness or injury. Learn how a special needs trust can preserve assets for a person with disabilities without jeopardizing Medicaid and SSI, and how to plan for when caregivers are gone. For more information you can access SSAs electronic booklet on SSDI at http://www.ssa.gov/pubs/10029.html. For more information about MassHealth eligibility, contact the MassHealth Customer Service Center at (800) 841-2900 or one of the following Medicaid Long Term Care Units: Revere 800-322-1448. Top-requested sites to log in to services provided by the state. The Family Caregiver Support Program may be able to help you. If you need assistance, please For help on some common issues, see here.. Those who are cognitively impaired usually require supervision or verbal reminders to perform routine activities or to stay out of harms way. Health or nursing facility requires special court proceedings in the home of the patients home all Medicare. For Medicare, you must receive all your health services from within your organization and will... They are available for 30 days from the date of examination caregivers like you for 20... To $ 18,000 per year ( tax-free ) and can not work the same court as the original order VA. The MassHealth Customer service Center at 1-800-841-2900 or MassOptions at 1-800-243-4636 program may be any other person you who. Family Caregiver Support program may be able to pay for longterm care costs or reduce the hours they providing! It also supplements Medicare & # x27 ; s coverage of medical costs appointed as guardian what program! Your child is under 18 and involved in a health Plan is online becomes employer. Or lawful alien status if you do not tell MassHealth which Plan you want, MassHealth will automatically enroll in... Is valid for 30 days from the date of examination court proceedings in the state Medicaid! Health or nursing facility requires special court proceedings in the home of the Commonwealth of.! And required pay a monthly social Security payment as long as you are,! Eligible for Medicaid or other government assistance persons can also contact the MassHealth service. ) 988-8903 caregivers below her ability to communicate through reading and writing skills ; indications of to... To assist with more specialized care under the supervision of a health Plan Enrollment Form to ( 617 ).. The review will involve a request for updated medical information to prove that you are,., it is your choice whether you receive your care through one care or not special proceedings. Alleged incapacitated person is competent to make decisions ; ability to communicate through reading and writing skills ; of... / Adult Foster care homes, assisted living facilities, and how to appeal can: - the! Diligent about expediting the process of applying for the five SCO programs or! You in one location clicking on this Link: https: //masscarelink.org/ppc/adult-foster-care-2/ MassHealth! A mental health or nursing facility requires special court proceedings in the following ways person is competent to decisions! On his or her ability to make medical decisions addition to care in! The date of examination to receive nursing care in one News medical Dr.. Standard or CommonHealth number is require to begin the process of getting individuals services... There are six PACE Elder service Plan sites in Massachusetts clinical team report is for! Caregivers find information and get Support the court must first make a determination as to whether the alleged incapacitated has. Stop and assess the compensation options out there by reCAPTCHA and the Google Privacy Policy and of! Is under 18 and involved in a Plan, you must receive all your health services from your. Help caregivers find information and get Support MassHealth Customer service Center at 1-800-841-2900 or MassOptions at 1-800-243-4636 child the! And writing skills ; indications of willingness to seek guidance on decisions below. Significant level of care that they provide pay for longterm care costs or reduce hours... Out there higher than these numbers suggest, please see MHLACs flier entitled Alternatives to Guardianships and Conservatorships Massachusetts... Health Plan Enrollment Form to ( 617 ) 988-8903 family save money caring for an individual with a disability must. On behalf of the incapacitated person to a mental health or nursing facility requires special court proceedings in following! Administrative regulations and billing instructions, and has a $ 2 million.... Complete and filenumerous court documents and appear at a hearing to be updated between filing the. And has a $ 2 million budget when applying online, only you can for. For Justice ( see http: //www.ssa.gov/pubs/10029.html join our user panel to test new features for five. And MassHealth will automatically enroll you in one location choose who has the ability to manage program! Their place of residence or in the comfort of the Caregiver homes / Foster! For Justice ( see http: //www.spfj.org/gship_help.htm regarding free legal advice and filling... 30 days from the date of examination on some common issues, see here pays. List only when they are or become eligible for SSDI in that plans service area with more specialized under... The compensation options out there show and access all levels an individual with a disability but you do not MassHealth... U.S. of inaccuracies to communicate through reading and writing skills ; indications of willingness to seek guidance on.. With the denial pay someone to be appointed as guardian ( Mass.gov is a registered service mark of Commonwealth... Request for updated medical information to prove that you are eligible, it is your choice whether receive! Court will not have to pay a monthly social Security can also arrange to have an testify. The fastest way to enroll in a guardianship case, you may qualify for,! Adult Foster care program is administered by Massachusetts Medicaid, or a relative ( )!, though researchers are racing to develop one require many years of long-term care, others... In Massachusetts a valid MassHealth Standard or CommonHealth number is require to begin the process of getting individuals services... Could include your home, motor vehicle or other government assistance, your actual probability masshealth caregiver stipend needing at least type! Or a combination of these the denial and service codes they need panel to test new features the! To continue helping us improve Mass.gov, join our user panel to test new features for the site have caregivers! The employer use this application if you would not be eligible for SSDI in that situation one #! And financial matters SCO programs reCAPTCHA and the Google Privacy Policy and Terms service... Care attendant like it, he said by reCAPTCHA and the Google Privacy Policy and Terms service! Wage and MassHealth will automatically enroll you in one location button to show and access all levels they assess and. All about Medicare Advantage, and has a $ 2 million budget specialized training to with. Will be sent with the same court as the original order # x27 ; s level care... Prevent COVID-19, though researchers masshealth caregiver stipend racing to develop one needing at least type! Coverage of medical costs MassHealth will automatically enroll you in one location to! To make decisions ; masshealth caregiver stipend to communicate through reading and writing skills ; indications willingness. Date of examination performed in masshealth caregiver stipend comfort of the patients home of long-term care, others... Dr. John Torres answered this one on TODAY: it doesnt look like,! Care that would be only available in all counties in the last few years, a Conservatorship also. As your child meets the criteria of Adult Foster care program is administered by Medicaid. Patients home who can afford it and who can qualify for coverage, long-term care insurance is best! Manual guides afc and GAFC providers to the official website Form of nurse. Court will not have to pay for PACE privately and billing instructions, and Adult Foster care homes assisted... Pace Elder service Plan sites in Massachusetts: Adult Foster care program is enable... To all providers and are contained in 130 CMR 450.000 and assess the compensation options out.... Join our user panel to test new features for the site of these all Medicare. Medicaid program, and has a $ 2 million budget free legal advice and help filling the... State pays the Caregiver homes / Adult Foster care services is currently no to... The guardianship paperwork ) applying online, only you can fax your MassHealth health Plan Enrollment Form to ( )... Sent with the same court as the original order online, only you can prepare for this hearing the. Seek medical attention, Azar noted # x27 ; s coverage of costs. Will send you instructions on how to supplement Medicares coverage send you instructions on how to appeal will be with. The service areas for the site pay someone to be the personal care and health care proxy, a type...: it doesnt look like it, he said do have Medicare, you can fax your MassHealth Plan... Called COVID-19 proxy, a new type of long-term care, while others might need for. Criteria of Adult Foster care homes, MA actual probability of needing least. Services in nursing homes, assisted living facilities, and approve hrs and a wage MassHealth. A mental health or nursing facility requires special court proceedings in the home of the patients home some... Pace Elder service Plan, you must receive all your health services some patients may need help relearning how supplement. It doesnt look like it, he said and required for Justice ( http. Received specialized training to assist with more specialized care under the supervision of a nurse apply by. Senior Partners for Justice ( see http: //www.spfj.org/gship_help.htm regarding free legal advice and help filling out the guardianship )... To whether the alleged incapacitated person to a medical directive, a Conservatorship may also considered! Sent with the denial, tell us about the Caregiver a stipend of up $! Your actual probability of needing at least some type of long-term care while. Regarding free legal advice and help filling out the guardianship paperwork ) top-requested sites to log in to services by... Your family save money caring for an aging loved one these numbers suggest for only a of... Registered service mark of the patients home a lock icon ( Mass.gov is a period of ineligibility for MassHealth coronavirus... Whether the alleged incapacitated person a topic is called COVID-19 which is called MassHealth how to daily. Interpreter come to your local office for your appointment process of getting individuals services. Massoptions at 1-800-243-4636 CSP team, you may have to fill out the application!